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  • Archived

SSL_ERROR_ACCESS_DENIED_ALERT this message comes up on the pay bills page on my bank account, everthing else works.

My banks account pay bills page will not let me enter. Everything else works as it should. I can get to it on my phone. I use this feature on my desktop this problem come… (read more)

My banks account pay bills page will not let me enter. Everything else works as it should. I can get to it on my phone. I use this feature on my desktop this problem comes up.

Asked by bjhenderson1 9 months ago

Last reply by NoahSUMO 9 months ago

  • Archived

502 error code

Dear Sir or Madam: I seem to have a compatibility problem with my firefox browser. Not always, but often, I get a 502 error when I try to log in to my bank account. Af… (read more)

Dear Sir or Madam: I seem to have a compatibility problem with my firefox browser. Not always, but often, I get a 502 error when I try to log in to my bank account. After contacting my bank, I found out that their program is not compatible with firefox and that I should use Google, which choose to avoid. Is there a patch or fix that can get rid of the 502 error and allow me to continue using Firefox, which I have used for almost twenty years. I don't want to switch to Google, EVER! Please let me know what options I might Have.

Respectivly, Louis Osip

Asked by osiplou 8 months ago

Last reply by Ricardo Diez 6 months ago

  • Archived

Secure Connection Failed An error occurred during a connection to www.mediafire.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Secure Connection Failed An error occurred during a connection to www.mediafire.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tryi… (read more)

Secure Connection Failed

An error occurred during a connection to www.mediafire.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by rathvaharshil566 9 months ago

Last reply by Cyrex Carter 9 months ago

  • Archived

I can't access my company website

I can't access my company website via Firefox for some reason. Very odd... This just started happening today. http://www.buckaroo.tv/ Error 530 Site is frozen The pa… (read more)

I can't access my company website via Firefox for some reason. Very odd... This just started happening today. http://www.buckaroo.tv/

Error 530

Site is frozen

The page could not be loaded properly.

Asked by ross39 8 months ago

Last reply by James 8 months ago

  • Solved
  • Archived

Cannot open an URL (which Chrome shows)

Hello, I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE The same URL opens in Chrome and… (read more)

Hello,

I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE

The same URL opens in Chrome and shows no sign of a security problem, as far as I can see (Chrome info attached).

What could be the cause? Firefox being to strict or Chrome just too relaxed?

Thanks in advance.

Asked by it-servicedesk 8 months ago

Answered by TyDraniu 8 months ago

  • Archived

Digital Rights Management (DRM) Error

I am sure this is well known, but I could not find any reference to it. Get this on various sites, but one it TUBITV.COM. One video file was ABOVE THE LAW and attempt … (read more)

I am sure this is well known, but I could not find any reference to it.

Get this on various sites, but one it TUBITV.COM. One video file was ABOVE THE LAW and attempt to access gets a "Digital Rights Management (DRM) Error" (see atch).

Is this going to be fixed anytime soon? (Or is there something I need to do?)

Thank you.

Asked by chris pace 8 months ago

Last reply by markwarner22 8 months ago

  • Archived

Why is Firefox incapable of connecting me to many popular websites (Amazon, etc)?

Today, out of approximately 31 attempts to connect to Amazon or (once connected to Amazon) navigate to a new Amazon page, Firefox succeeded 14 times. 14 out of 31 is good… (read more)

Today, out of approximately 31 attempts to connect to Amazon or (once connected to Amazon) navigate to a new Amazon page, Firefox succeeded 14 times. 14 out of 31 is good in baseball, poor in basketball, and unacceptable in connecting and browsing. Here is the "error" according to Firefox:

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have read the potential solutions to this problem. I did disconnect my VPN (Proton) and was able to connect to Amazon on my next attempt. However, that was atypical rather than typical - when I attempted to move from one Amazon page to another Amazon page, the END OF FILE ERROR was the result. Further attempts to reconnect to Amazon have succeeded 3 out of 11 times. Yes, I did close Firefox and reopen it, I am signed in to my Firefox/Mozilla account and I did reboot my laptop. I have yet to try the other solutions because I want to be a good Mozilla client and follow the instructions attached to the error message: "Please contact the website owners to inform them of this problem." I have contacted Amazon and am now waiting to hear back from someone in the Technical Department. I am skeptical that Amazon will be able to resolve this because I doubt that Amazon is to blame (this lack of connectivity has also happened with Google, GMail and a couple other sites that I can't recall at the moment.

To clarify, the received data of supposed questionable authenticity has been my login information on the official Amazon login page and also simply the data from an Amazon product page (bike locks mostly)

For me, this is only a problem with Firefox. It is NOT happening on Bing, and even Chrome is able to connect without the END OF FILE ERROR. I have occasionally encountered other instances where Firefox would not connect me but the other browsers would. Most notably, this happens often when trying to connect my laptop with my phone via Bluetooth and other times when I'm asked to sign in to Google or sign in to my Microsoft account. On those occasions, Firefox demands that I insert my original security key from an external flash drive. I would be glad to do so, but I've never had an original security key on an external flash drive. At those times, I attempt the identical login using Bing (success about 9 out of 10 times) or Chrome (success every time).

I am not a cyber guru and am not even technically gifted with computer technology and internet knowledge. I am self-taught and am mediocre (at best) in these areas, so I'm hoping that the blame for this issue is mine as opposed to Firefox being at fault.

I look forward to any advice, suggestions or resolution to this issue and I thank in advance any who reply.

I am on an HP Probook 650 G2, Windows 10 Pro Build 22H2 (HP states that this laptop cannot be upgraded to 11), Firefox version 137.0 (64-bit), Xfinity WiFi 5G, Arris SB8300 Router/Modem. All are functioning as intended except Firefox.

Be Well

Asked by thelastdj 7 months ago

Last reply by Paul 7 months ago

  • Archived

Open the Anaf certificate login

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occ… (read more)

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occurred during a connection to login.anaf.ro. SSL peer was unable to negotiate an acceptable set of security parameters. Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am using standard tracking protection, i checked Don’t enable HTTPS-Only Mode, i cleared cookies, nothing work.

Asked by Adrian Cimpoi 10 months ago

Last reply by Adrian Cimpoi 10 months ago

  • Archived

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT to my own website

Hi Mozilla Folks, I just received this error message: "Secure Connection Failed An error occurred during a connection to youandyourdogtraining.com. Peer reports it exp… (read more)

Hi Mozilla Folks,

I just received this error message: "Secure Connection Failed

An error occurred during a connection to youandyourdogtraining.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem." 

This error message came up when I clicked on a hyperlink that was suppose to go to my website, screen shot attached. I'm a bit panicked as most of my new clientele find my tiny business from the Internet. I am also panicked because I may be one of the least tech savvy humans you will come across and have been overwhelmed with reading articles on how to address this (my nieces gave the best nickname, Kimmy Schmidt). Any help would be greatly appreciated.

Cheers, Ashley

Asked by Ashley Clark 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

pages i go to will not load.

when i go to a site using firefox i get this message: Secure Connection Failed An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error c… (read more)

when i go to a site using firefox i get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by harlod g 7 months ago

Last reply by harlod g 7 months ago

"TLS version unsupported" error.

The web page I need to access, prevented by this error trigger, is my webmail. How can I direct Firefox to ignore the error with respect to this specific message? Plea… (read more)

The web page I need to access, prevented by this error trigger, is my webmail. How can I direct Firefox to ignore the error with respect to this specific message?

Please reply to ********@gmail.com. (Mod's note: email removed)

Thank you!

Asked by Mike 5 months ago

Last reply by TyDraniu 5 months ago

  • Locked
  • Archived

Websites willnot open

Trying to search on Firefox is now 70% impossible. Keep getting error code: Secure Connection Failed "An error occurred during a connection to www.google.com. PR_CONNEC… (read more)

Trying to search on Firefox is now 70% impossible. Keep getting error code: Secure Connection Failed

"An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

What is going on with this? I even get this code when I try to search on how to reset ALL settings back to factory default. What can be done??

Asked by 707SonomaComa 8 months ago

Last reply by Paul 7 months ago

  • Archived

I get error message when I try to sign in at Dukemychart.org that there is a security issue. What can I do?

Secure Connection Failed An error occurred during a connection to dukemychart.org. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying… (read more)

Secure Connection Failed

An error occurred during a connection to dukemychart.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I have never has this happen. What is the problem and how do I fix it?

Asked by vrgou 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Publisher's Clearing House (PCH.com) search function

Recently when I try to use the PCH.com search in their emails, I get this message; "HTTP Error 400. The size of the request headers is too long." Is this a PCH problem or… (read more)

Recently when I try to use the PCH.com search in their emails, I get this message; "HTTP Error 400. The size of the request headers is too long." Is this a PCH problem or Firefox and can I fix it?

Asked by Howard Steeley 6 months ago

Last reply by TyDraniu 6 months ago

  • Locked
  • Archived

So many ERROR mseeages now!

What ever happened to Firefox?? I try to search for something and 75% of the time I get error messages! Here is what I constantly get: Secure Connection Failed An error… (read more)

What ever happened to Firefox?? I try to search for something and 75% of the time I get error messages! Here is what I constantly get:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What is the problem? I have written about this before and NEVER get a response. Is it really time to just switch browsers? I have noticed when Firefox won't work Microsoft Edge and Chrome works just fine. What is the deal here?

Asked by 707SonomaComa 7 months ago

Last reply by Paul 7 months ago