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Failed installations of latest update to Firefox (127.0.1)

Automatic update on my Windows 10 desktop of the the new update 127.0.1 resulted in a version of Firefox that worked more or less for some web sites but was unable to rea… (read more)

Automatic update on my Windows 10 desktop of the the new update 127.0.1 resulted in a version of Firefox that worked more or less for some web sites but was unable to reach others.'

Asked by angelor 11 months ago

Answered by angelor 11 months ago

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Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (read more)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Asked by Jeff@work 1 year ago

Answered by NoahSUMO 1 year ago

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What is the url for firefox update

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I ca… (read more)

I want to create a link in the bookmarks toolbar to easy check and update firefox In chrome I can do that with creating a bookmark to: chrome://settings/help In edge I can do that with creating a bookmark to: edge://settings/help I have search for, but cannot find the equivalent in firefox

Asked by johan2.parlevliet 12 months ago

Answered by cor-el 12 months ago

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Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (read more)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Asked by Charitea “profaniTea” Fox 1 year ago

Answered by James (On Leave) 1 year ago

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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (read more)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Asked by dkoke@shaw.ca 1 year ago

Answered by James (On Leave) 1 year ago

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Download failed. Please check your connection.

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solu… (read more)

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solutions such as changing privileges to reinstalling firefox entirely. I have checked other browsers on my computer and it is just firefox.

Asked by courtneyakira 1 year ago

Answered by jonzn4SUSE 1 year ago

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About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (read more)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Asked by jyunmo1910 1 year ago

Last reply by cor-el 1 year ago

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Update 115 (installed today) has caused connection problems

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web p… (read more)

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web pages from sites I use everyday are out of order when displaying text as well. It's a real mess. Now, here's the kicker, I haven't been able to stream my music from both aforementioned websites, but get this, if I use the Incognito Browser, Music streams No Problem. Seems like you guys broke something in the main FF browser. I have spent hours trying to debug this and have concluded that your most recent Update has broken streaming links. I can't rollback the Update and that is even more frustrating. Please Fix This. BTW, your Help Pages really stink. Sorry, but they offer no help when the problem is clearly FF. Kind Regards, Joe White

Asked by seeekerman 1 year ago

Answered by seeekerman 1 year ago

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I changed location of appdata\roaming in Win 11 and now Firefox extensions don't work.

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the… (read more)

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the drive from "C:" to "E:" in the Locations tab. Firefox was closed as a I did this, it worked fine, and then I restarted the PC. Upon opening Firefox none of the extensions are working and I'm not sure what to do.

Asked by MasterZoen 1 year ago

Answered by MasterZoen 1 year ago

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Disable pop up blocker

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting de… (read more)

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting dead ends.

Asked by obx105 1 year ago

Last reply by Terry 1 year ago

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Firefox on Linux

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon a… (read more)

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon appears in the Linux apps group and I have opened Firefox using that icon.

How do I get links in my Linux apps to open Firefox and take me to the URL?

Thank you and Happy New Year, Abe

Asked by Abe Sternberg 1 year ago

Answered by Abe Sternberg 1 year ago

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Change Firefox profile Language

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settin… (read more)

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Asked by Gurpreet 2 years ago

Last reply by cor-el 1 year ago

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Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (read more)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 1 year ago

Answered by 小白龙1313 1 year ago

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DRM addons not loading after upgrade to Firefox 64bit from Firefox 32bit

After a crash earlier today within my 32bit install of Firefox, I upgraded to the 64bit version. Since then I have not been able to play videos from sites that utilize DR… (read more)

After a crash earlier today within my 32bit install of Firefox, I upgraded to the 64bit version. Since then I have not been able to play videos from sites that utilize DRM.

I have tried the following:

  1. Check and Uncheck "Play DRM content"
  2. Check for updates while in the addons related page.
  3. Checked my hosts file which is blank
  4. Stopped my AV and attempted to update as well as Enable/Disable Play DRM
  5. Get a 404 when attempting to go to "redirector . gvt1 . com" site.

When I looked in my profile directory, I noted that both the "gmp-gmpopenh264" and "gmp-widevinecdm" directories are empty. I found and downloaded the most recent openh264 dll for windows 64bit. Firefox continues to say "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." I have not found the most recent wildevine version so I have not tried to update it manually.

Could there be something squirrelly with my user profile that needs to be rebuilt? (I can export the bookmarks, etc) The 32bit Firefox crashed with no messages while watching a live YouTube stream. I just installed over without uninstalling the previous version. I was afraid of losing my current settings. The crash caused my "previous session" to be lost.

Asked by gritts3 1 year ago

Answered by cor-el 1 year ago