Automatic downloading

Hello, I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to… (read more)

Hello,

I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to a pdf file directly from google search results, somehow bypasses this option, and starts downloading the pdf automatically, and opens it after download finished. I believe you are aware how dangerous it is to open pdf files directly.

If there is a solution to this, I will be glad to hear from you, as it is very important issue. Thank you beforehand.

Asked by Heydar Alizada 6 days ago

Sharing a page on twitter does not happen. Please fix this

When I try to share a page on twitter, I get an error message that there is a problem with Firefox (can't remember the particular jargon). Try and share a page on twit… (read more)

When I try to share a page on twitter, I get an error message that there is a problem with Firefox (can't remember the particular jargon).

Try and share a page on twitter if you want to see it all. Never works.

Please fix this.

Thanks

Asked by Chicago Dreamer 6 days ago

Dismissing Shortcuts on New Tabs Page

I used to be able to dismiss unwanted Shortcuts on the New Tabs Page, but now the three dots that popped up the menu for that are gone. Is there still a way to get rid … (read more)

I used to be able to dismiss unwanted Shortcuts on the New Tabs Page, but now the three dots that popped up the menu for that are gone. Is there still a way to get rid of them to make room for others? Also would like to have the option to choose shortcuts to place on the page.

Asked by moryock 6 days ago

Last reply by cor-el 6 days ago

problem to sync

Hello, I forgot the password of my firefox account. After I changed the password and entered the account, all my account information is lost. Please help me to get my acc… (read more)

Hello, I forgot the password of my firefox account. After I changed the password and entered the account, all my account information is lost. Please help me to get my account information back.

Asked by zhodexs 5 days ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

Can hardly find back to my own post (Connect vs Support)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser… (read more)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser with a Firefox account, I could opt to log in to that forum with it, I didn't need to type my password, just click the button to use my existing account. So far so good.

I got an answer via e-mail. The email contained no plain link back to the post or answer. It contained a big green button "Mark as solved" and a link "This doesn't solve my problem", graphically positioned as to make it quite analogous to the big green button.

I didn't want to quickly mark the answer as either one, I wanted to go there to reply.

In the answer, however, the person answering me included a link to another post. I hoped that, clicking on this one, would - first of all - be of interest, and - secondly - lead me back to the forum in a neutral way so that I could find my own post there via my profile. Again, I clicked on a button to use Mozilla to login. Now I seem to have a second profile, the two are obviously not the same. Also, the forums don't quite seem to be the same. Support Mozilla vs Connect Mozilla. Why are they handled differently, why didn't I get the option to login with my firefox-account, when Connect Mozilla even gets my email adress automatically from it?

So, I had to try one of the buttons, they have different link addresses. I obviously tried the one that said "This doesn't solve my problem", and it plainly led me back to the answer on the (correct) forum and opened the replyform, also showing a button again: "Solved" and "This doesn't solve my problem". Why isn't the link in the email just labelled as linking you back to the forum, like "View thread" or "Reply to thread".

In addition I did not easily understand how to vote for the suggested idea in the linked post. A community manager had posted the reply that the post is now idea-status and that it is open to "votes (aka kudos)". No link or button to do it. Some scrolling around led my eye to an answer in the post to have one kudo, so I understood it had something to do with the like-button. Scrolled up to the original post, which did not have the word kudo on its like button, just a number. Hovering over it I finally got to know that I could give kudos by pressing this button. I got confused since several answers had this button. It was just a like-button to me, not the special vote-button that only appears if a manager opens the vote. Why is the manager text not just: "Vote (aka 'leave kudos') by clicking the like-button, which is now enabled."

Asked by mak2 4 days ago

Last reply by pilov42066 3 days ago

Deleted Bookmarks from 5 years ago suddenly all restored

I'm totally desperate: all the bookmarks (which I deleted about 5 years ago) have been restored since I started to use my old laptop again, which I hadn't used in years -… (read more)

I'm totally desperate: all the bookmarks (which I deleted about 5 years ago) have been restored since I started to use my old laptop again, which I hadn't used in years - what can I do? I'm talking about hundreds of bookmarks which would take me days to check and delete - this was already an issue years ago but didn't occur for quite some time, but today it has reappeared. Please help to fix this right now, and also for this issue to not occur again - there has to be an option to define one computer as the main one with which all other secondary computers should be synced, and not the other way around...?

Asked by ayanami.neon 4 days ago

Last reply by cor-el 3 days ago

Unable to remove review checker button from search bar

Hello. I was browsing for something on Amazon and I noticed this annoying icon in my search bar as well as a popup asking me to enable some new feature called "Review Che… (read more)

Hello. I was browsing for something on Amazon and I noticed this annoying icon in my search bar as well as a popup asking me to enable some new feature called "Review Checker". I have clicked close, and it appeared again. Then I clicked Not Now. Still I wasn't sure it's completely disabled because the icon in the search bar wasn't gone. I've done extensive search on how to properly disable this feature but I couldn't find a working solution.

For example, there are some config flags suggested here, https://connect.mozilla.org/t5/discussions/disable-review-checker/td-p/47370 and https://support.mozilla.org/en-US/questions/1443734

Accordingly, I've set browser.shopping.experience2023, browser.shopping.experience2023.ads.enabled, and browser.shopping.experience2023.enabled to FALSE. I restarted Firefox. However, once I got to the product page on Amazon, I still see the Review Checker button in my search bar. This feels like a bug. Should I submit a bug ticket or is there a way to make it disappear for good?

Asked by alxga 3 days ago

FULL SCREEN MODE TURNS BLUE WHEN

You try to use it in that mode. I play a game where i need to use full screen mode It just started doing that. It doesn't matter what the view ratio is. 50 still turns b… (read more)

You try to use it in that mode. I play a game where i need to use full screen mode It just started doing that. It doesn't matter what the view ratio is. 50 still turns blue. that first photo is after i return to regular mode. I have to reload the entire page. the second is full screen. I hope you can fix it.

Thanks Donna Clarke

Asked by Donna 3 days ago

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (read more)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Logging into statefarm.com, immediately logged out

Starting on https://www.statefarm.com/ When I click on "Log in" to the top right of the page, it brings up statefarm.com's login page https://proofing.statefarm.com/log… (read more)

Starting on https://www.statefarm.com/

When I click on "Log in" to the top right of the page, it brings up statefarm.com's login page https://proofing.statefarm.com/login-ui/login?

My userid and password are pre-populated, thank you Firefox! So far so good.

But when I press the Login button, the page blinks to the Logout page, blinks again, and settles on the Logout page https://proofing.statefarm.com/login-ui/logout

Tried the same thing in Chrome, but this doesn't happen, and I am able to log in normally.

Asked by Zabadoh 1 week ago