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  • Solved

YouTube thumbnails not showing in Firefox on Win 10 computer

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox… (read more)

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox, they've disappeared, but only on my Windows 10 computer. The YouTube thumbnails appear on Firefox on my MacBook. The attached graphic shows what it looks like on my Win 10 computer.

Any ideas on how to solve this would be greatly appreciated. I have also searched the Internet and YouTube for a solution, but was unable to find one that works.

Thank you.

Asked by lightspeed2 3 months ago

Answered by lightspeed2 2 months ago

  • Solved

blank screen with Pandora Jewelry ad upper left

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds … (read more)

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds after opening the site. Does not seem to affect most sites (yet). Did a virus scan and a Malwarebytes scan. Both came up clean. Cookies and cache were deleted and the system rebooted. No luck. Tried restarting FF without extensions with the same results. The screen does not allow a screen shot.

Anyone else seeing this? Any clues? I am using Windows 11 Pro.

Asked by rivulus 3 weeks ago

Answered by rivulus 2 weeks ago

firefox update will not allow me to login to yahoo accounts

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and … (read more)

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and have tried with AV and Firewall turned off. Tried emptying cache etc but nothing worked. Eventually backed up bookmarks and passwords and deleted Firefox completely, including all files and profiles, reinstalled and still the same problem. Am running win7 and YES, I know this is not supported now but evertything was fine until new update.

After trying to log in it says 'something went wrong, try from a different device'. It works fine on my laptop with Firefox and fine on PC with Chrome so can only come to the conclusion it is Firefox update on PC. This is causing major problems now as can only access mail through Chrome and site links sent cannot be opened as passwords are saved in Firefox. Also have other work that needs to be urgently completed where I need to be able to use sites and mail on same browser.

Any ideas on what could be wrong would be appreciated as things are getting desperate.

Asked by DJFUNKYDOG 2 weeks ago

Last reply by DJFUNKYDOG 2 weeks ago

https://support.mozilla.org/en-US/questions/new/firefox/form does not operate correctly...

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned… (read more)

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [back icon] to the form and found the form blank. The write-up I had spent well over an hour preparing was simply GONE.

No reply needed, buy that needs a fix. how could that ever pass QA.

Asked by chaz5 2 weeks ago

Last reply by Denys 2 weeks ago

  • Solved

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a… (read more)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

Asked by JonS 3 weeks ago

Answered by Denys 3 weeks ago

Firefox blocking all GetResponse links

Why are all GetResponse redirects causing 404 errors in Firefox but not in Google Chrome? Here is a primary link that feeds GetResponse https://app.getresponse.com/clic… (read more)

Why are all GetResponse redirects causing 404 errors in Firefox but not in Google Chrome?

Here is a primary link that feeds GetResponse https://app.getresponse.com/click.html?x=a62b&co=IfVvoP&lc=hXaPFo&mc=9F&s=B0OSZKW&u=QELup&z=EhPrtjL& if you want to see for yourself.

Resultant link: https://app.getresponse.com/error404.html

Asked by sfrasier 3 weeks ago

Last reply by Denys 3 weeks ago

Firefox displaying JSON viewer instead of website

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your br… (read more)

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your browser does badly, and if not for the fact you are the only browser Youtube cannot block ad blockers on, I would have tossed your browser a long time ago.

Asked by themunflower 3 weeks ago

Last reply by TyDraniu 3 weeks ago

  • Archived

Certain Wordpress Buttons Not Displayed in Edit Draft Post Mode

NOTE: I am using Firefox Extended Release Version: 115.23.1esr (64-bit) _____ Hello, When I edit a blog Post in Wordpress, there are critical buttons missing from the… (read more)

NOTE: I am using Firefox Extended Release Version: 115.23.1esr (64-bit)

_____

Hello,

When I edit a blog Post in Wordpress, there are critical buttons missing from the top-right of the screen, and only 2 of the buttons display, but even they are askew and out of place:

See Image #1.

_____

I have to use an old Brave browser to see the buttons:

See Image #2.

_____

Any help at getting this rectified would be great.

Thank you in advance.

Asked by peterwilson411 6 months ago

Last reply by Alexander Jack 3 weeks ago