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I encontered one issue while I browsing one page the firefox browser will automatically logout but another browser like Edge will not.

I encontered one issue while I browsing one page the firefox browser will automatically logout but another browser like Edge will not. and if I use the firefox browser i… (read more)

I encontered one issue while I browsing one page the firefox browser will automatically logout but another browser like Edge will not. and if I use the firefox browser in trouble shooting mode it also will not logout automatically. I've stored the developing tools logs for you to analyse.

Asked by 58160514 2 weeks ago

Last reply by Denys 2 weeks ago

Outlook live 403 error & unable to access Canva

Hi, In the last two weeks, I cannot access Outlook live via Mozilla (it is fine on Chrome on the same pc, although I prefer not using that) - it comes up with a 403 erro… (read more)

Hi,

In the last two weeks, I cannot access Outlook live via Mozilla (it is fine on Chrome on the same pc, although I prefer not using that) - it comes up with a 403 error. Also, but for slightly longer (maybe 3 months), I cannot access Canva on Firefox, as it comes up with a 'This browser is unsupported, download the desktop client. You are using an old version or a browser that we do not support. To continue using Canva, please download the desktop client. Download for Windows 10 or later' page.

The only way I can access Outlook and briefly access Canva (apart from using Chrome) is to clear all history - cookies, cache, browsing etc. If it were a matter of doing this once, it would be a ball-ache (who wants to type in their user name and password repeatedly to every single website you use habitually?), but I could deal with it. But it is every time I close my pc down and reboot.

I am not uber techy, so please be kind and provide super easy steps an idiot could follow. Many thanks

PS am on a desktop PC running windows 11 Pro vers 24H2.

Asked by rebveale 2 weeks ago

You Tube - Using Linux

I've been using You Tube for many years now and a week ago You Tube just stopped the videos. Well I tried and tried different videos and all I get is this message. Video … (read more)

I've been using You Tube for many years now and a week ago You Tube just stopped the videos. Well I tried and tried different videos and all I get is this message. Video unavailable, this content isn't available. Try again Later and nothing happens. Can you please help me with this. Thank You

Asked by Sheryl Betridge 3 weeks ago

Google Start Up page has black background

Hello, Today my Google start up page turned Black. All other sites are normal colors. I tried basically all that I could to keep the background to system settings, no … (read more)

Hello,

Today my Google start up page turned Black. All other sites are normal colors. I tried basically all that I could to keep the background to system settings, no themes and no extensions added except for Image extensions (that I have no issues with). I have Firefox Version 144.0 (64-bit) On a Mac Mini OS 10.15.7

Should I do a Firefox Reset? Please help me with this issue.

Thank you, Phil Khoury

Asked by Phil Khoury 3 weeks ago

Last reply by Kiki 3 weeks ago

how come facebook doesn't load on my firefox desktop

help with loading on my desktop using firefox with facebook doesn't allow me to get on facebook update info cuz the info is outdated now need help won't pull up account … (read more)

help with loading on my desktop using firefox with facebook doesn't allow me to get on facebook update info cuz the info is outdated now need help won't pull up account

Asked by gerald lunsford 3 weeks ago

Last reply by Denys 3 weeks ago

How to Right Click > copy & paste in Firefox when using Google Docs?

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up t… (read more)

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up to my tablet and use Ctrl + V. And tap/clicking Edit > paste won't work either. I use a mouse with my tablet, but not a keyboard.

How to I get FireFox to allow me to use Right Click or at the very least Edit > paste? Even Opera Browser can paste in a Google Doc.

Asked by iBrained 4 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

https://www.asda.com

Keep having issues with https://www.asda.com while using firefox. You go to a category or sub category and either no products load in or you get just products they want t… (read more)

Keep having issues with https://www.asda.com while using firefox. You go to a category or sub category and either no products load in or you get just products they want to advertise at you like the "popular now" in the attached screenshots. Sometimes refreshing can bring up the products for the category but not reliably. Both attached screenshots were taken with troubleshoot mode turned on.

Asked by galerion 3 weeks ago

Last reply by t.r.ernst 3 weeks ago

  • Solved

Unable to sign in to certain sites

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell wha… (read more)

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell what settings need to be changed to keep it working correctly? Or should I just leave the browser in troubleshooting mode? Thanks. Jim

Asked by jsphotos 3 weeks ago

Answered by Paul 3 weeks ago