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  • Archived

Threatening to close my account.

I keep getting email from accounts@firefox.com saying my account is going to be closed since I haven't used it in two years. I use it constantly! I have it downloaded t… (read more)

I keep getting email from accounts@firefox.com saying my account is going to be closed since I haven't used it in two years. I use it constantly! I have it downloaded to my Dell laptop, and I use it all the time. Is this a scam?

Asked by valerie.goldrick 6 months ago

Last reply by James (doing minimal support) 6 months ago

  • Archived

Sign in address has changed since first sign in years ago

My address has changed since original Firefox sign in. You asked for main email which I used . It’s ok but different from original. Can I have the one on my computer wh… (read more)

My address has changed since original Firefox sign in. You asked for main email which I used . It’s ok but different from original. Can I have the one on my computer which is old and the new one for Firefox on my phone?

Asked by elainel1 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

account deletion

bold hallo. I have received today a message , allegedly, from Mozille saying that my account will be closed in 7 days because have not used it for sometime. It is incorre… (read more)

bold hallo. I have received today a message , allegedly, from Mozille saying that my account will be closed in 7 days because have not used it for sometime. It is incorrect and not true. My address is : [edited] @outlook.com and uses Chrome as platform. Can this be a scam? Any feedback would be welcome. Thank you. Lorenzo

Asked by lorenzo braghetto 6 months ago

Last reply by James (doing minimal support) 6 months ago

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  • Archived

gmail

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.… (read more)

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.rs (email redacted by a Moderator)

Asked by Aleksandar 6 months ago

Last reply by Kiki 6 months ago

  • Archived

not able to login to recovery email ID

Respected sir I have registered vtsundrarajan@gmail.com in many Indian government portals such as GSTIN, Ice gate.gov.in, and DEFT. Many of these sites are also used as … (read more)

Respected sir

I have registered vtsundrarajan@gmail.com in many Indian government portals such as GSTIN, Ice gate.gov.in, and DEFT. Many of these sites are also used as ID for more than 40 days, I have not been able to log in to my Gmail account or recovery email ID kindly describe issue to rectify the probelem

Asked by Sundararajan Vijayaramalingam 6 months ago

Last reply by markwarner22 6 months ago

  • Solved
  • Archived

W.O.T. security scan

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je … (read more)

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je ne sais d'où et qui , au prétexte de me protéger vient de bloquer mon blog de théâtre amateur sous prétexte que c'est un site pour adultes alors qu'il n'en est rien ! Quelqu'un a t'il eu se désagrément et comment s'en est il débarassé ? MERCI pour vos réponses. Daniel GERBOUD : daniel***@hotmail.fr (moderator's note: email has been censored for privacy)

Asked by Daniel 6 months ago

Answered by Mozinet 6 months ago

  • Archived

I received an email that I need to verify my account because it says my account will be deleted

I received this email to [email removed]@yahoo.com I always use Mozilla/Firefox for this and have for a few years. It says that I created an account 2 weeks ago. Here … (read more)

I received this email to [email removed]@yahoo.com

I always use Mozilla/Firefox for this and have for a few years. It says that I created an account 2 weeks ago.

Here is the email I received:

"A couple of weeks ago you created a Mozilla account, but never confirmed it. For your security, we will delete the account if not verified in the next 24 hours."

Is this a legitimate email?

Asked by exhibitdesign 7 months ago

Last reply by StevO T (ST) 7 months ago

  • Archived

Require access to my account

My account was temporary restricted because hacked by some one when I try to regain It is not possible I would like to ask for help to access it and change password. Than… (read more)

My account was temporary restricted because hacked by some one when I try to regain It is not possible I would like to ask for help to access it and change password. Thanks for help

Asked by jaenpierreniyonsaba 7 months ago

Last reply by markwarner22 7 months ago

  • Archived

Firefox account deletion

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that emai… (read more)

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

Asked by siddharth 8 months ago

Last reply by TyDraniu 7 months ago