Showing questions for topic:

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non-P… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Archived 4 269

Printer pauses between each page.

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pa… (read more)

Ever since the latest Firefox upgrade to version 135.0, my Epson 3760 printer pauses between each page when more than one page is requested to print continuously. This pause before each page didn't happen before the upgrade. I now have to go into my printer queue and select each item in the queue to have it resume printing - one at a time. I'm on Windows 11 with an LG laptop.

Archived 4 180

paper size keeps on returning to Letter, although I use A4 paper.

It would be easier to understand if there was actually a paper size setting, but there isn't. The alternative of changing settings on three different printers to get back… (read more)

It would be easier to understand if there was actually a paper size setting, but there isn't. The alternative of changing settings on three different printers to get back to A4 seems ridiculous to me and I don't have 3 printers to circulate among. Why is Mozilla convinced everyone wants Letter size as default? Sorry about the grumps, but there you are.

Archived 4 170

Bold text won't print from webpages

Lately (for several weeks) I have been having trouble printing web pages with bold headings (Not Headers... Headings) in their pages. For example - recipes. The bold te… (read more)

Lately (for several weeks) I have been having trouble printing web pages with bold headings (Not Headers... Headings) in their pages. For example - recipes. The bold text which is usually also a larger font, is either missing completely, or just a series of dots.

It looks just fine in the print preview (I am on a mac, running High Sierra 10.13.6) and the problem exists whether I use the webpage print dialog or my operating system dialog.

I have tried both of my available printers and it happens on both printers, so it isn't a problem with my printers (I thought it might just be my old HP P1505)

I have also tried saving the page as a pdf through my print system dialog - the text problem exists there as well. If I use Safari (I prefer Firefox, but if this is going to continue, then I'll have to go back) everything is fine. (see the attached image - Firefox on the left, Safari on the right)

So there seems to be something in Firefox that has recently stopped allowing these fonts to make their way through from the screen into the print system.

Archived 4 60

Printing Entire Menu of Drop Down Selections

After today's update, March 25, 2026. I cannot print correctly. When printing from a page with drop down menu's, Firefox is printing every option on the menu. I have trie… (read more)

After today's update, March 25, 2026. I cannot print correctly. When printing from a page with drop down menu's, Firefox is printing every option on the menu. I have tried Refreshing Firefox, Clearing Saved Print Settings and rebooting. Anyone know how to fix this?

Solved 4 160

Cannot print from Firefox

Hey all, I'm hoping someone can help me. I have found no answers online to date. I cannot print from the Firefox browser. When I click the print button, my printer spits… (read more)

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

Archived 4 130

cannot connect to Epson printer driver since secure time has expired.

I cannot access the Epson ET-2850 Drivers and Utilities Combo Package Installer since the time has expired. I checked and the clock in my computer is accurate. ftp.eps… (read more)

I cannot access the Epson ET-2850 Drivers and Utilities Combo Package Installer since the time has expired.

I checked and the clock in my computer is accurate.

ftp.epson.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Here is the route to the certificate: about:certificate?cert=MIIFEDCCA%2FigAwIBAgISA4W1Vp9Fp%2BtA4mzhlmbRpP2xMA0GCSqGSIb3DQEBCwUAMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwHhcNMjUwMjIyMDY0MDE5WhcNMjUwNTIzMDY0MDE4WjAgMR4wHAYDVQQDDBUqLnN1cHBvcnQubW96aWxsYS5vcmcwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCc4CkVOprLysz1BgWXh3SJeVa4czz379edcy2xpHewMSZfVp984X4CRLInjdDPigwJ3L6x%2FZaQufbnQ1ZenXbdpuAWPyHO6Zf8WFCN910VxJ6bcSbUwz2AF75PKWkt9fS9JBEjWB7Pa8B%2BWkn2e9NvHGVY8NWW%2BhmDl0vB7tl4h4ETRrrtlAOoi8e%2F2DbVBdYesLe8QGSWv98uPRoioHXJptyIC9wCXCty6FTqrzhMmKsCJ%2B1i5Ry2%2BMgQsS3S4KQ5YccdACiWdwMU6zjqOXkv%2BZF8bcp0Q8g6xHRxEZ1YcEfNdr8CfUBLS978rVgo1fRI%2FvUMKVf6NoyMQCZ3ersBAgMBAAGjggIvMIICKzAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMAwGA1UdEwEB%2FwQCMAAwHQYDVR0OBBYEFCUHMGlgTqJBxWMccLCv%2Bb7uqtGQMB8GA1UdIwQYMBaAFLu8w0el5LypxsOkcgwQjaI14cjoMFcGCCsGAQUFBwEBBEswSTAiBggrBgEFBQcwAYYWaHR0cDovL3IxMC5vLmxlbmNyLm9yZzAjBggrBgEFBQcwAoYXaHR0cDovL3IxMC5pLmxlbmNyLm9yZy8wNQYDVR0RBC4wLIIVKi5zdXBwb3J0Lm1vemlsbGEub3JnghNzdXBwb3J0Lm1vemlsbGEub3JnMBMGA1UdIAQMMAowCAYGZ4EMAQIBMIIBBQYKKwYBBAHWeQIEAgSB9gSB8wDxAHYAzPsPaoVxCWX%2BlZtTzumyfCLphVwNl422qX5UwP5MDbAAAAGVLJg8UgAABAMARzBFAiEA5aumMKrkIIgjT1ts%2B0XenIc2QZ9o5FM57slhpxzB%2Bh8CIFPwN7548LJvrOQqqX2Kj3V32mDHAoYUXgC%2FZKgf17p%2FAHcAE0rfGrWYQgl4DG%2FvTHqRpBa3I0nOWFdq367ap8Kr4CIAAAGVLJg9cAAABAMASDBGAiEAmBHF3Woo%2FWn4TTKmuSwhqfm4f46CrLNNIyO5inEeVgECIQDrR8uP%2BqKVGCVjZnW1IRA404Kw1g5vgkHXUDxUld9DqzANBgkqhkiG9w0BAQsFAAOCAQEAEGMyn%2Fzsu0btU7XHtYWf2hFRVU7H3BxSFIciQRiqVU2KEWao9C31goOsl3FLcvyGUghJZ2KklpKfDd%2Bu9uvysjEcIzZDQPYb3HMkfLrcDP7hMaZBTFmj6jnDng0POZg7Z1%2B3cdFu3ZTW39tpeq8e8hA%2Bgl4KSrAOW%2ByFBvYgU7KfOdtFj4mE6%2BV4HJTJHp1HOH8xp0p6nHQf9tSN6hpKRXPGAknZUdEfG0PDK0VK5Iil35qZiSmJoBD8PVJ7j4p4k2uzF0suXMlgT91KTTA1KTpq1lulanc%2BqrWKRwMlnTx4AnW%2BN%2B5VgXfBds%2BpWyPaOYWaDZT%2BEvFY1VMHby3%2FOA%3D%3D&cert=MIIFBTCCAu2gAwIBAgIQS6hSk%2FeaL6JzBkuoBI110DANBgkqhkiG9w0BAQsFADBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTAeFw0yNDAzMTMwMDAwMDBaFw0yNzAzMTIyMzU5NTlaMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDPV%2BXmxFQS7bRH%2FsknWHZGUCiMHT6I3wWd1bUYKb3dtVq%2F%2BvbOo76vACFLYlpaPAEvxVgD9on%2FjhFD68G14BQHlo9vH9fnuoE5CXVlt8KvGFs3Jijno%2FQHK20a%2F6tYvJWuQP%2Fpy1fEtVt%2FeA0YYbwX51TGu0mRzW4Y0YCF7qZlNrx06rxQTOr8IfM4FpOUurDTazgGzRYSespSdcitdrLCnF2YRVxvYXvGLe48E1KGAdlX5jgc3421H5KRmudKHMxFqHJV8LDmowfs%2FacbZp4%2FSItxhHFYyTr6717yW0QrPHTnj7JHwQdqzZq3DZb3EoEmUVQK7GH29%2FXi8orIlQ2NAgMBAAGjgfgwgfUwDgYDVR0PAQH%2FBAQDAgGGMB0GA1UdJQQWMBQGCCsGAQUFBwMCBggrBgEFBQcDATASBgNVHRMBAf8ECDAGAQH%2FAgEAMB0GA1UdDgQWBBS7vMNHpeS8qcbDpHIMEI2iNeHI6DAfBgNVHSMEGDAWgBR5tFnme7bl5AFzgAiIyBpY9umbbjAyBggrBgEFBQcBAQQmMCQwIgYIKwYBBQUHMAKGFmh0dHA6Ly94MS5pLmxlbmNyLm9yZy8wEwYDVR0gBAwwCjAIBgZngQwBAgEwJwYDVR0fBCAwHjAcoBqgGIYWaHR0cDovL3gxLmMubGVuY3Iub3JnLzANBgkqhkiG9w0BAQsFAAOCAgEAkrHnQTfreZ2B5s3iJeE6IOmQRJWjgVzPw139vaBw1bGWKCIL0vIozwzn1OZDjCQiHcFCktEJr59L9MhwTyAWsVrdAfYf%2BB9haxQnsHKNY67u4s5Lzzfdu6PUzeetUK29v%2BPsPmI2cJkxp%2BiN3epi4hKu9ZzUPSwMqtCceb7qPVxEbpYxY1p91n5PJKBLBX9eb9LU6l8zSxPWV7bK3lG4XaMJgnT9x3ies7msFtpKK5bDtotij%2Fl0GaKeA97pb5uwD9KgWvaFXMIEt8jVTjLEvwRdvCn294GPDF08U8lAkIv7tghluaQh1QnlE4SEN4LOECj8dsIGJXpGUk3aU3KkJz9icKy%2BaUgA%2B2cP21uh6NcDIS3XyfaZQjmDQ993ChII8SXWupQZVBiIpcWO4RqZk3lr7Bz5MUCwzDIA359e57SSq5CCkY0N4B6Vulk7LktfwrdGNVI5BsC9qqxSwSKgRJeZ9wygIaehbHFHFhcBaMDKpiZlBHyzrsnnlFXCb5s8HKn5LsUgGvB24L7sGNZP2CX7dhHov%2BYhD%2BjozLW2p9W4959Bz2EiRmqDtmiXLnzqTpXbI%2BsuyCsohKRg6Un0RC47%2BcpiVwHiXZAW%2Bcn8eiNIjqbVgXLxKPpdzvvtTnOPlC7SQZSYmdunr3Bf9b77AiC%2FZidstK36dRILKz7OA54%3D&cert=MIIFazCCA1OgAwIBAgIRAIIQz7DSQONZRGPgu2OCiwAwDQYJKoZIhvcNAQELBQAwTzELMAkGA1UEBhMCVVMxKTAnBgNVBAoTIEludGVybmV0IFNlY3VyaXR5IFJlc2VhcmNoIEdyb3VwMRUwEwYDVQQDEwxJU1JHIFJvb3QgWDEwHhcNMTUwNjA0MTEwNDM4WhcNMzUwNjA0MTEwNDM4WjBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAK3oJHP0FDfzm54rVygch77ct984kIxuPOZXoHj3dcKi%2FvVqbvYATyjb3miGbESTtrFj%2FRQSa78f0uoxmyF%2B0TM8ukj13Xnfs7j%2FEvEhmkvBioZxaUpmZmyPfjxwv60pIgbz5MDmgK7iS4%2B3mX6UA5%2FTR5d8mUgjU%2Bg4rk8Kb4Mu0UlXjIB0ttov0DiNewNwIRt18jA8%2Bo%2Bu3dpjq%2BsWT8KOEUt%2Bzwvo%2F7V3LvSye0rgTBIlDHCNAymg4VMk7BPZ7hm%2FELNKjD%2BJo2FR3qyHB5T0Y3HsLuJvW5iB4YlcNHlsdu87kGJ55tukmi8mxdAQ4Q7e2RCOFvu396j3x%2BUCB5iPNgiV5%2BI3lg02dZ77DnKxHZu8A%2FlJBdiB3QW0KtZB6awBdpUKD9jf1b0SHzUvKBds0pjBqAlkd25HN7rOrFleaJ1%2FctaJxQZBKT5ZPt0m9STJEadao0xAH0ahmbWnOlFuhjuefXKnEgV4We0%2BUXgVCwOPjdAvBbI%2Be0ocS3MFEvzG6uBQE3xDk3SzynTnjh8BCNAw1FtxNrQHusEwMFxIt4I7mKZ9YIqioymCzLq9gwQbooMDQaHWBfEbwrbwqHyGO0aoSCqI3Haadr8faqU9GY%2FrOPNk3sgrDQoo%2F%2Ffb4hVC1CLQJ13hef4Y53CIrU7m2Ys6xt0nUW7%2FvGT1M0NPAgMBAAGjQjBAMA4GA1UdDwEB%2FwQEAwIBBjAPBgNVHRMBAf8EBTADAQH%2FMB0GA1UdDgQWBBR5tFnme7bl5AFzgAiIyBpY9umbbjANBgkqhkiG9w0BAQsFAAOCAgEAVR9YqbyyqFDQDLHYGmkgJykIrGF1XIpu%2BILlaS%2FV9lZLubhzEFnTIZd%2B50xx%2B7LSYK05qAvqFyFWhfFQDlnrzuBZ6brJFe%2BGnY%2BEgPbk6ZGQ3BebYhtF8GaV0nxvwuo77x%2FPy9auJ%2FGpsMiu%2FX1%2BmvoiBOv%2F2X%2FqkSsisRcOj%2FKKNFtY2PwByVS5uCbMiogziUwthDyC3%2B6WVwW6LLv3xLfHTjuCvjHIInNzktHCgKQ5ORAzI4JMPJ%2BGslWYHb4phowim57iaztXOoJwTdwJx4nLCgdNbOhdjsnvzqvHu7UrTkXWStAmzOVyyghqpZXjFaH3pO3JLF%2Bl%2B%2F%2BsKAIuvtd7u%2BNxe5AW0wdeRlN8NwdCjNPElpzVmbUq4JUagEiuTDkHzsxHpFKVK7q4%2B63SM1N95R1NbdWhscdCb%2BZAJzVcoyi3B43njTOQ5yOf%2B1CceWxG1bQVs5ZufpsMljq4Ui0%2F1lvh%2BwjChP4kqKOJ2qxq4RgqsahDYVvTH9w7jXbyLeiNdd8XM2w9U%2Ft7y0Ff%2F9yi0GE44Za4rF2LN9d11TPAmRGunUHBcnWEvgJBQl9nJEiU0Zsnvgc%2FubhPgXRR4Xq37Z0j4r7g1SgEEzwxA57demyPxgcYxn%2FeR44%2FKJ4EBs%2BlVDR3veyJm%2BkXQ99b21%2F%2Bjh5Xos1AnX5iItreGCc%3D

Archived 4 40

How do I set Firefox's default printer?

I have these printers. "HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020" Regardless of the value of print.sav_print_settings, the first print dialog after … (read more)

I have these printers.

"HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020"

Regardless of the value of print.sav_print_settings, the first print dialog after starting Firefox shows "HP LaserJet 1020".

If I manually put "HP LaserJet M109-M112" (no quotes) in print_printer, it reverts to "HP LaserJet 1020" the next time Firefox starts.

How do I make "HP LaserJet M109-M112" Firefox's default? Thanks.

Solved Archived 4 448

All Drop Down Options Printing

I keep having to roll back to Version 149 to avoid having all drop down options printing. I've seen other support questions stating this has been fixed, but it continues… (read more)

I keep having to roll back to Version 149 to avoid having all drop down options printing. I've seen other support questions stating this has been fixed, but it continues to appear on every site I print from. It is happening whether I use Ctrl-Atl-P or a print icon on the website. It is printing every drop down option as a separate box AND it also prints every "right panel" index as a separate box at the top of the print page.

This is occurring in every version of Firefox after 149 that I try.

Open 3 1

Unable to print a Yahoo email via Firefox 146.0.1 via Windows 11

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error: Looks like there’s a problem with this site https://ma… (read more)

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error:

Looks like there’s a problem with this site https://mail.yahoo.com/print/message/AAHdMRfbvQcEeFDcuycB940Whp3? appName=NOVATION_APP sent back an error. Error code: 403 Forbidden • Check to make sure you’ve typed the website address correctly.

Just FYI, I can go into the Chrome browser and print without issue.

Archived 3 360

Use system print preview instead of Firefox

We recently had an update on our printer drivers and somehow this has swapped settings from the previous system print dialogue to "Firefox - Print". The Firefox print dia… (read more)

We recently had an update on our printer drivers and somehow this has swapped settings from the previous system print dialogue to "Firefox - Print". The Firefox print dialogue does not have print preview and I need to be able to see a print preview. I've noticed that this was an issue in the past and people have solved it by going into about:config and setting print.tab_modal.enabled to false, but this hasn't worked for me. I am asking this question because if I can't find a solution I will have to switch to Chrome so I can see a print preview and I would rather not. If there is another way to force the system print dialogue instead of Firefox, please let me know.

Solved 3

Error Message: "This app doesn't support print preview"

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in… (read more)

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in preview pane.

Open 3 40

Saving tab content as a PDF

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by m… (read more)

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by me, the job is always sent to the laser printer (which is not supposed to print it, of course). This happens on every conceivable website, so the website itself is not the cause. (Platform: macOS Tahoe 26.5.1)

For years, I’ve been able to generate PDFs via the print menu in FF without any issues—now I’m forced to take a detour via Safari, for example (which works correctly every time). So who has recently tinkered with this FF feature?

Since I can’t find the relevant setting in the FF preferences—and a “search” on this topic has been unsuccessful—I’d like to know if there’s a solution?

Solved 3 40

printer communication problem

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be a… (read more)

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

Archived 3 160

Printer automatically wants to print 2 copies

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This iss… (read more)

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This issue does not occur with other web browsers such as Microsoft Edge.

Archived 3 250

after last auto upgrade of firefox browser, my print function is dysfunctional

After last auto upgrade of firefox browser, my print function is dysfunctional. When I try to print a broker data page, 2 "boxes" of options on the page I'm trying to pr… (read more)

After last auto upgrade of firefox browser, my print function is dysfunctional. When I try to print a broker data page, 2 "boxes" of options on the page I'm trying to print, become open, with long lists of all possible options, when they only show the one option I am using on the real web page I'm using. This takes up 1/2 of the printed page, and moves the data I'm trying to print down so far that I have to print 2 pages to include it all. This is a change which did not occur when printing before the upgrade. If I switch to a safari browser, this does not happen (but I prefer the firefox browser). Help please.

Solved 3 110