Firefox Support Forum

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.

Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php

I hope that you can fix it.

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With regards, //Saeed M. Rad

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Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

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I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri