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Can't play netflix. Error code F7701-1003

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tri… (read more)

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tried uninstalling, resetting profile, I that checked resistfingerprinting is turned on. I'm kind of at a lost. At this point I'm being forced to use other browsers...

Asked by Nikolay Minev 1 year ago

Answered by Nikolay Minev 1 year ago

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Firefox thinks I'm still in a country I left a week ago

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi wi… (read more)

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi with a VPN back to my home network activated.

I have been back home for more than a week. Other browsers on the same laptop as well as other devices (like my phone) that I took with me on the trip correctly reflect my location (east coast, USA). However, Firefox stubbornly insists that I am still in Australia. The net effect of this has been to break my access to YouTubeTV, which is not available in Australia.

I have tried: - Logging fully out of my google account on firefox and logging back in (at which point the 2FA prompt on my phone says I'm trying to log back in from Australia) - Deleting all cookies, cache and website data - Fully uninstalling Firefox, including deleting the Firefox folder in ApplicationSupport

None of these have had any effect.

Within YouTubeTV, I can force an update to my location, which will temporarily reflect correctly that I am in the US. But it still won't let me play anything if I'm using Firefox, and within Firefox, will soon revert to location unknown. Other browsers on this laptop, and other devices, work fine.

I am at my wit's end. Please advise.

Asked by ffhaphl 1 year ago

Last reply by zeroknight 1 year ago

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Cannot access a website from Windows 10 but can from Windows 2012 R2

https://www.centrecom.com.au This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess". Recently AWS started doing "hum… (read more)

https://www.centrecom.com.au

This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess".

Recently AWS started doing "human verification" on all VPN traffic to websites they host on their CDN(s). This results in all our Windows 10 PCs running Firefox ESR 102.13.0 going into an endless "Human verification" loop, never able to access the website.

On the Windows 2012 R2 server we have access to the above website works. We see "human verification" for a second or two and then the website is displayed.

So, copied my profile from a Windows 10 PC that doesn't work to the server and it works.

I've tried with tracking protection off. Turned off all adblockers, run in safe mode with all addons disabled, cleared my cache, deleted all cookies Created a new profile and still no go. Turned off Windows firewall, moved hosts file out of the way. Still no go. Also deleted prefs.js to run firefox as completely vanilla without any changed preferences.

I'm not inclined to install malware, so chrome based browsers are not an option. They are actually blocked so I couldn't install them even if I wanted to.

All PCs are on 21H2 3208. Upgrading is not an option at this time. PCs will be upgraded mid-late 2024.

All PCs are required to be connected to VPN at all times as we work from home. Being on call late into the night also means we can't just disconnect. We use NordVPN. Yes I know there is a lot of paranoia about VPNs being the source of all online crime. I just think that's an over-generalization. A convenient excuse.

https://www.scorptec.com.au did a similar thing earlier this year, but at least with them we get a captcha and can get to their site.

Could this be a browser issue, or is this more likely to be a Windows 10 issue? Also updated Windows 10 to latest patch each month and it's been the same for three months.

Asked by citizen1138x 2 years ago

Answered by citizen1138x 2 years ago

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DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 1 year ago

Last reply by cor-el 1 year ago

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Kroger web site wil not open with fire fox but will open with google chrome

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-… (read more)

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

Asked by woodust 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Google Images Click to See Image Preview/Full Size Image No Longer Works

On version 89 while on Google Images, I can no longer click the image thumbnail to bring up the side menu on the right with the full size image. It previously worked fin… (read more)

On version 89 while on Google Images, I can no longer click the image thumbnail to bring up the side menu on the right with the full size image.

It previously worked fine. I tried troubleshoot mode with all extensions removed and same issue. I tried on chrome/edge and later versions of firefox above 100 and it works as well.

My guess is there was some recent change on googles end that broke this on the older version. 89 supports webp so im not sure its that.

I like this version and would like to exhaust all possible fixes before defaulting to updating.

Asked by mribschmitty 1 year ago

Answered by mribschmitty 1 year ago

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Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (read more)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Asked by Minimal Gravitas 1 year ago

Answered by Minimal Gravitas 1 year ago

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YouTube playing videos super fast and/or skipping to the end

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast. Things to know: I am posting here because… (read more)

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

  • I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
  • I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
  • This does NOT happen when playing in a private browser window, either Firefox or Chrome.
  • Having the Mozilla VPN on or off has no effect.
  • I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
  • This does not happen with Vimeo.
  • It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

Asked by StopTheInsanity 1 year ago

Answered by StopTheInsanity 1 year ago

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Strange error on My.Nintendo.com

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser. When I open th… (read more)

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

Asked by nathan.zan6037 1 year ago

Last reply by James 1 year ago

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Chase Bank says my broweser is out of date

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did no… (read more)

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did not I read several articles from FF users, I checked my User Agent Settings, they are correct. Called Chase, they said use Chrome as Firefox does not have the 'needed code' to work with Firefox. Been using Firefox with Chase for at least 5 years.

Please help, Thank you

Asked by Dr. DISK 1 year ago

Last reply by Dr. DISK 1 year ago

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Company Logos in Google SERP Have a Gradient applied to them?

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs? I.e., typically the website's Favic… (read more)

Hello, Why does Firefox (121.0.1 (64-bit) macOS 14.2.1 anyways) apply a gradient color overlay to the Business Logos in Google SERPs?

I.e., typically the website's Favicon is pulled or an image written into Schema data to display the company logo next to the search result excerpt. But lately, and apparently only in FF, the logos are discolored by some kind of overlay?

Please see attached comparison between Chrome and FF. Chrome displays the logos unaltered, and FF displays them with this crazy obnoxious overlay/ color correction.

As far as I can tell, this is coming from FF as I don't see it in any other browsers/ devices. Chrome, FF Developer Edition, MS Edge, and Safari do not alter the logo colors.

Is there anyway to request the Mozilla FF stop doing this? I can't possibly begin to imagine how this is helpful in anyway to users... but of course I'm open to hearing any logic behind this decision, if in fact this is coming from FF.

Thank you all for your time and help!

Asked by muzzle 1 year ago

Last reply by zeroknight 1 year ago

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Hold-Key-To_Repeat function (and other keyboard oddities) in Gmail and Discover.com

When composing emails in Gmail holding down a (any) key does not activate key repeating. Also, the there are irregularities when using discover.com in Ver. 124. When edi… (read more)

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

Asked by H P Ladds 1 year ago

Last reply by Terrance_h 1 year ago

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All live Twitch channels "offline" despite that they are streaming

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is a… (read more)

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is active despite the stream not being displayed on my end. If I check the Twitch mobile app the stream displays as normal, so I know they are currently streaming. I tried disabling all of my add-ons and restarting the browser to no avail. I am a noob, so please be patient with me. I have attached images of an example, but this happens with any live channel, not just ones I am following (I do not have any active subscriptions as far as I know).

Asked by boarself 1 year ago

Answered by boarself 1 year ago

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My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here? … (read more)

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

Asked by smerdja 1 year ago

Last reply by cor-el 1 year ago

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Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (read more)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by SuMo Bot 1 year ago

Last reply by TyDraniu 1 year ago

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Peer’s Certificate has been revoked

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening t… (read more)

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Asked by colles 1 year ago

Last reply by TyDraniu 1 year ago

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Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (read more)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Asked by new_aged2perfection 1 year ago

Answered by new_aged2perfection 1 year ago

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Firefox Browser Not Displaying Obfuscated Javascript Code

Hi, I've got a Wordpress website which contains some clickable links that run Javascript code. I have used obfuscation to protect the Javascript code and lock it to my do… (read more)

Hi, I've got a Wordpress website which contains some clickable links that run Javascript code. I have used obfuscation to protect the Javascript code and lock it to my domain. It all works fine for Microsof Edge and Google Chrome, but fails to display for Firefox. Is it normal for Firefox to not display obfuscated code for user protection or something like that?

Asked by prot112 1 year ago

Answered by zeroknight 1 year ago

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Buttons don't always work.

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in butto… (read more)

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Asked by mhdavisjr 1 year ago

Answered by mhdavisjr 1 year ago

  • Archived

Why do certain types of 'links' not work in Firefox, but do on other browsers

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cann… (read more)

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

Asked by jftowers 1 year ago

Last reply by jftowers 1 year ago