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  • Archived

Firefox not supported for Twitch?

Hello, I can no longer log into twitch, it says my browser isn't supported. Before you say anything: I have the latest version of Firefox, I have disabled all addons, cl… (read more)

Hello,

I can no longer log into twitch, it says my browser isn't supported.

Before you say anything: I have the latest version of Firefox, I have disabled all addons, cleared all cache and cookies, even tried a complete, clean re-install. I can log-in in other browsers, just not in Firefox. I have disabled enhanced tracking protection as well, didn't work.

Does anyone have an idea?

Asked by Dsingis 11 months ago

Last reply by Dsingis 10 months ago

  • Archived

Firefox (Windows Arm) Crashes At Startup

Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I… (read more)

Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I receive three crash reporter dialog boxes.

What I have tried: Repair Reinstall Deleted every Mozilla folder in App cache and other device locations. Did another reinstall. App never loads and I receive a crash report. Updated Windows. Restarted laptop. Etc. Everything else on the device runs perfectly.

BuildID: 20241209150345 CrashTime: 1734010834 InstallTime: 1734010218 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","bcrypt.dll","crypt32.dll","version.dll","fltLib.dll","ucrtbase.dll","KERNELBASE.dll","bcryptPrimitives.dll","rpcrt4.dll","msvcrt.dll","sechost.dll","kernel32.dll","advapi32.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1734010834 SubmittedFrom: Client Throttleable: 1 UptimeTS: 0.0 Vendor: Mozilla Version: 133.0.3 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

Asked by Mike Sandberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

U block origin slowing FF?

I've been having a problem with FF for the last two weeks. At times downloads accessing web sites are slow or even get hung up. Usually reloading or refreshing the page f… (read more)

I've been having a problem with FF for the last two weeks. At times downloads accessing web sites are slow or even get hung up. Usually reloading or refreshing the page fixes the problem. I tried a FF safe boot and things seemed to work better. I have had the same four extensions for quite awhile. Are there any reports of UBO causing issues?

Asked by arejfour 1 year ago

Last reply by arejfour 1 year ago

  • Archived

Cannot open book from my google books

Hi all, I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge. … (read more)

Hi all,

I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.

Thanks

Asked by Gasan 1 year ago

Last reply by Gasan 1 year ago

  • Solved
  • Archived

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (read more)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Asked by ahmet ozdemir 12 months ago

Answered by ahmet ozdemir 12 months ago

  • Archived

addons stopped and can not install any "corrupt"!

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few… (read more)

Last night, firefox just disabled all my addons and all attempts to reinstall any failed with a red warning that everysingle one I had or new to add failed. I tried a few suggestions I found online like refreshing, clearing cash, restarting, but nothing worked.

I have a vwersion 88 (and some change) running on a windows 7 computer.

Any wisdom is highly appreciated.

If I won't be able to fix this, I'll just move on to a different browser after using it everywhere for so many years and it will be sad

Asked by imad.shabeeb 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • Archived

windows automatically maximizing

When I am working with several open applications I sometimes need to slide the browser window over to I can see both open apps at once. Now when i pull the browser window… (read more)

When I am working with several open applications I sometimes need to slide the browser window over to I can see both open apps at once. Now when i pull the browser window partially off screen to the right it bounces back at full size. This is frustrating and time consuming to resize again. is there a setting to turn this feature off?

Asked by lpmax 1 year ago

Last reply by lpmax 1 year ago

  • Archived

Search box shows up in Chrome but not in Firefox

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firef… (read more)

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firefox. In Google Chrome, it can be seen in the upper left part of the web page, but I can't find it in Firefox. Also, when I click on the button called "Instructions" on the web page, nothing happens in Firefox, but when I click on that button in Chrome, it opens up an instructions menu. What can I do about these things?

Asked by Larry951 1 year ago

Last reply by Larry951 1 year ago

  • Solved
  • Archived

Fire Fox - New Profile

Fire Fox - This profile was last used with a newer version of this App - Create a new profile. After logging into my account, I saw a Fire Fox page showing new features.… (read more)

Fire Fox - This profile was last used with a newer version of this App - Create a new profile.

After logging into my account, I saw a Fire Fox page showing new features. Upon downloading Fire Fox, I saw the the above message. I didn't want a new profile, but there wasn't an option to close the window and to just continue to use the newer version that was already installed ???

I tried Control / ALT / Delete . Upon restarting it showed the same message! I uninstalled Fire Fox, which surely has not helped things.

Am I able to restore the profile from the "newer version"? Otherwise, I will probably have to setup Fire Fox from scratch and have lost all bookmarks.

Thanks so much for your assistance. Myles

Asked by md81e2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Cannot Access Router thru Firefox

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach … (read more)

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

Asked by need2ski 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Installed Firefox on my laptop. Already running on my desktop. Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link Your PC doesn't have … (read more)

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

Asked by PathMan 1 year ago

Last reply by John Son 1 year ago

  • Archived

Firefox profile size has ballooned

I am a heavy Firefox user, and have been using it (and its predecessor) since Netscape. In the last year, the size of my Firefox profile has more than doubled, from 500M… (read more)

I am a heavy Firefox user, and have been using it (and its predecessor) since Netscape. In the last year, the size of my Firefox profile has more than doubled, from 500MB to 1.3GB. What's the probable cause(s), and what can I do about it?

Asked by stevenungar 1 year ago

Last reply by stevenungar 1 year ago

  • Archived

Problem with Discord

Every time I try to get on Discourd I get a message that says An error occurred during a connection to discord.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR … (read more)

Every time I try to get on Discourd I get a message that says An error occurred during a connection to discord.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Carrie Kube 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Sync Setup Stalls

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, … (read more)

I'm attempting to set up sync between my windows laptop and my new android phone. The phone has firefox loaded, allows me to pull up the 'sync and save your data' page, allows me to choose 'ready to scan' and presumably successfully scans the QR code displayed on the laptop (the laptop prompts me to approve the new device). Then the laptop indicates I need to wait to approve it on my phone, and the whole process stalls. The phone continues to display the mostly blank white screen with only the "moz://a" at the top and the spinning blue circle in the center. Eventually the whole thing seems to time out and I receive an error message on the laptop saying "websocket unexpectedly closed" and "device pairing failed".

My two hypotheses are that either still having my old phone (which is being retired to at-home use only, and I'd rather not de-sync) still synced is somehow interfering (seems unlikely), or that something about the new phone's software is interfering in the sync (seems unlikely and way out of my league in terms of troubleshooting around).

Help please?

Asked by pittsmaddi 1 year ago

Last reply by pittsmaddi 1 year ago

  • Solved
  • Archived

Java not working on Google search

I can't use Google search, Java not running yet it was the other day, I have 'Open264' plug-in, in 'about-config' Javascript.enabled is set to 'true'- I tried toggle it … (read more)

I can't use Google search, Java not running yet it was the other day, I have 'Open264' plug-in, in 'about-config' Javascript.enabled is set to 'true'- I tried toggle it and re-booted but still same.

Then, I tried in browser 'safe-mode', lo and behold that solved the problem.... why is this? What I didn't mention is before doing all this I tried Java script and that work OK.... but not Google search.

Thanks, Dave

Asked by EF80 1 year ago

Answered by James 1 year ago