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  • Archived

Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (read more)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

Asked by ryan97205 10 months ago

Last reply by FredMcD 9 months ago

  • Archived

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Prevent Updating Again And Again And Again......

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this i… (read more)

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants?

Asked by Les 1 year ago

Last reply by Les 1 year ago

  • Archived

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my… (read more)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 1 year ago

Last reply by cor-el 11 months ago

  • Archived

Existing profiles are not usable with newest version (99.0.1). A bookmarks and data appear lost.

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new … (read more)

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

Asked by roning5 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Loss of passwords, bookmarks, accounts

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically instal… (read more)

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically installed driver updates for me. After the update, the system crashed - Windowws10 Pro and the recovery function did not work. I had to turn on auto repair, with the option to keep my files. The files remained, but all installed applications were automatically removed as well. About Firefox after automatic repair did not keep passwords, bookmarks. I have a Firefox account and I had it before the failure. Because, based on the advice from Firefox, I cannot restore passwords, accounts and bookmarks (I do not have a copy on my computer) and there is no direct contact link on the help page so that I can send an email asking for help, VERY, VERY Mister please provide a link who will help me, to the person who will restore all the data from my account. Data necessary for work. So I PLEASE HELP AND GIVE A LINK TO THE PERSON WHO WILL HELP ME and restore my bookmarks, accounts and passwords in Firefox. best regards Grażyna

Asked by KONTO 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Creating a user profile

Dear Mozilla support, I have a Windows 10 machine that I'd like to apply new security settings to each user (block dangerous downloads, disable pop-up windows, automatic … (read more)

Dear Mozilla support,

I have a Windows 10 machine that I'd like to apply new security settings to each user (block dangerous downloads, disable pop-up windows, automatic updates set, etc.). Is there a way I can create a few new security setting and push them to all the user on a machine?

If there is, would the process be the same for Windows 2019 server and Ubuntu?

Thank you, Bert

Asked by bnakagawa 1 year ago

Last reply by bnakagawa 1 year ago