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  • Archived

Blank Website

Hi The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I al… (read more)

Hi

The issue i want to raise is sometimes when I open my business website I show a white blank website. Just the scroller appear on the left side and nothing else. I also tried to open using VPN but the same thing goes on. First i thought i have serve issue but everything is Ok from server end. Then i realize it may the mozilla browser issue which i am using so i decided to contact you.

This is very serious issue for me please support team let me know the exact issue

I am using WIndow 8.1 64 bit

Asked by smithjohny039 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox auto scrolling to bottom of page

Hi Os X updated Firefox and now all pages autoscroll to bottom of page. I cannot work because if this How can I fix this please ? I have turned of caret and did… (read more)

Hi

Os X updated Firefox and now all pages autoscroll to bottom of page.

I cannot work because if this

How can I fix this please ?

I have turned of caret and did not help

Thank you all

Asked by aalborg-nick 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Shift key opens developer menu

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page,… (read more)

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

Asked by Souless Woo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (read more)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Slow speed using latest Firefox version on PC

Hello everyone, I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very s… (read more)

Hello everyone,

I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very slow to load all pages for the past 2 days, despite no real change in routine.

My internet connection is fine however, and other browsers such as Chrome run very fast on my PC. I have my Firefox updated to the latest version, I haven't installed any new add-ons in a long time. Just gave my current ones a look and all seem fine. Can also run Firefox fine on phone, so the speed issue is strictly for Firefox on PC. I've restarted my laptop, router, run troubleshooting, and nothing is showing up.

Should I wait this out and see if it clears up on it's own? If so, for how long? And if not, what should I do to fix this? Please let me know if you have any new suggestions, thank you.

Asked by Bobby 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Missing tabs on start up

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Fire… (read more)

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Firefox 108.0 (20221208122842) Details Installed on: December 13, 2022 at 2:47:02 PM Status: The Update was successfully installed

Unfortunately, when I did a search in help for tabs - the suggestions were above my pay grade. I tried some of the suggestions, but they didn't seem simple enough for me. (I'm 71 but somewhat computer literate having taught software). Hopefully, someone can help with this. My email is: [email removed from public forum]

Thank you for your assistance, Jane McIntosh

Asked by srnavyjane 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Offensive search results

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several… (read more)

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several offensive porn sites listed. The first time that's ever happened. Why has it happened this time? Can I prevent it happening again?

Asked by yooliver1951 1 year ago

Last reply by Terry 1 year ago

  • Archived

password retrieval help, please

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I c… (read more)

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I could retrieve them using Fiŕèfox Synch but have been trying for hours with no success. Cannot find passwords to use on dqng smartphone. I am 81 years old and woefully untechy so any suggestions or advice would be greatly appreciated. Thank you.

Asked by ML272@protonmail.com 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Message: Firefox is already running, but is not responding.

I keep getting the window below, usually multiple windows, instead of a fil(s) opening up in Firefox: "Firefox is already running, but is not responding. The old Firefox … (read more)

I keep getting the window below, usually multiple windows, instead of a fil(s) opening up in Firefox: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." This happens when clicking on a link, perhaps, in an e-mail. I go through a few e-mails, click on the links which normally open a new tab in an open Firefox window containing the link's info. Then I can go through the tabs one by one. But lately, all I have are a bunch of these windows open with the above two sentences. (see photo) And the option to Close Firefox or Refresh the page. How do I stop this, and get back to the original way of clicking/opening links from elsewhere into Firefox? Thank you.

Asked by Barb 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recover bookmarks

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error me… (read more)

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error message stating that I was attempting to use an older version of Firefox which could have a problem or a virus. There were two choices, one was to exit and the other was to create new profile. Clicking on the exit did not resolve anything so I clicked on create new profile. That resulted in a new install of Firefox. I now have lost all my saved bookmarks!! How can I get them back into the new install of Firefox? Thanks. .

Asked by twall1372 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Firefox Dilema

When PC is activated Firefox will open and then close and reopen. When opening another app and starting to work in it, out of the blue, the app will quit and Firefox will… (read more)

When PC is activated Firefox will open and then close and reopen. When opening another app and starting to work in it, out of the blue, the app will quit and Firefox will open automatically. Not at all times but very aggravating when it does happen. More often than not.

Asked by Joe Schaerer 11 months ago

Last reply by Dropa 11 months ago