Showing questions tagged:

i cant save credit card on firefox

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a… (read more)

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a saved cards button but i have nothing why?

Open 4 120

UNWANTED BOOKMARKS

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, … (read more)

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, thanks, sfd

Open 4 222

managing exceptions

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web pag… (read more)

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web page through....since then you don't again...what is wrong with your system? as I am not receiving a download link from the intended exception due to the fact you are not honoring it....

Open 4 123

Web sites hanging and not loading properly on Firefox

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, Wh… (read more)

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Solved 4 135

Heavy memory usage with Firefox

While running Firefox on MacBookAir with macOS 15.7.2 to browse simple websites I keep getting the below warning message. I may have 2 or 3 other apps open (like Apple Ma… (read more)

While running Firefox on MacBookAir with macOS 15.7.2 to browse simple websites I keep getting the below warning message. I may have 2 or 3 other apps open (like Apple Mail, MS-Word, Preview). "Heavy memory usage You're running out of memory and your Mac may become noticeably slower. Consider quitting some applications. Firefox 2,48 GB" So I quit Firefox to re-open again and continue my work. Does somebody has an hint where this message can come from ? Any settings to change on my MAC ? Thanks for helping

Open 4 91

Firefox updates deltes ALL bookmarks, add ons etc. Can not restore profile

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or… (read more)

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or use..

I can not seem to restore it. All bookmarks, PW, menu bars and links are now gone.

Solved 4 112

书签的同步错误问题

使用系统:win11。我在之前的Firefox上已经登录了账号并开启了自动同步,前天我重新安装了系统并下载登录了账号。登录了账号之后并没有重新同步我的书签,我手动同步多次没有结果,并等待了一段时间自动同步,以及观察是否会同步书签到本地,结果仍没有。于是我尝试用我手机的Firefox登录电脑的Firefox,结果才同步了我手机的书签信息,但… (read more)

使用系统:win11。我在之前的Firefox上已经登录了账号并开启了自动同步,前天我重新安装了系统并下载登录了账号。登录了账号之后并没有重新同步我的书签,我手动同步多次没有结果,并等待了一段时间自动同步,以及观察是否会同步书签到本地,结果仍没有。于是我尝试用我手机的Firefox登录电脑的Firefox,结果才同步了我手机的书签信息,但我手机的书签信息已经过时。而且电脑的Firefox显示可以和手机的Firefox互相同步信息及标签页等,但我观察后发现并没有完全同步,我电脑/手机的信息及标签页都是一天两天之前的,手动同步后仍然没有看到有更新。我希望同步回服务器的书签信息!

Open 4 570

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Open 4 161

@Mozilla Staff: Please don't ruin Firefox.

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is c… (read more)

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is coincidentally the group that most frequently uses Firefox. By pushing forward AI-first policies, you are alienating your userbase, destroying the privacy and usability that makes Firefox special, and you're upsetting millions of people that love this service. Please, for the love of god, DON'T GO FORWARD WITH AI. Stick to what makes Firefox special, and it will flourish as every other browser becomes more and more unusable.

Open 4 469

Why should I continue to use/support Firefox?

I am just burned out with Firefox and not sure why I should continue to use it instead of some fork or Chromium-based browser. It seems like every update brings some new … (read more)

I am just burned out with Firefox and not sure why I should continue to use it instead of some fork or Chromium-based browser.

It seems like every update brings some new GenAI/LLM component that is auto-enabled and difficult to disable. I do not want GenAI/LLMs in my web browser. I have dropped nearly every other application or software that has forced it on me and included it in their product. I feel like I'm trying manage a Windows system having to follow blogs to debloat, restore privacy, and restore security. GenAI/LLMs shouldn't be in my web browser. And, they should be opt-in, not opt-out in some confusing mix of GUI and about:config madness. If GenAI/LLM is so great, then make it an extension or a fork then let those folks use it from there. Don't bake it into the web browser.

I continue to use Firefox for uBlock Origin but I guess that would be possible with a Firefox-fork. However, I am just tired of having to continuously manage my Firefox browser and battle websites that only support Chromium-based browsers. If Firefox actually seemed intent on improving security and privacy then I could find the motivation but this GenAI/LLM nonsense seems the point of no return.

On my Android phone, I've switched to a Chromium-based browser given the poor state of security and hardening for the vanilla Firefox. I keep IronFox on hand but it is just easier to surf the web with a Chromium-based browser due to many websites just working better. Why should I deal with the pain and frustration of limited Firefox support when Firefox isn't even keeping up with security hardening?

As for desktop, the Firefox browser just doesn't seem as snappy or stable as I would expect. Firefox for Linux is still not supported for Slack Huddles. How is it 2026 and Mozilla/Firefox are still not fully functional with one of the major business chat platforms? Yes, I know this primarily a Slack and AWS-Chime-SDK problem but it is also a Firefox problem because there isn't much that a user can do. I've tried to prod Slack and the AWS teams numerous times to support Firefox but they've just done nothing. I also see nothing being done by the Firefox team, too.

Another example is the EdgeSuite CDN. Nearly always they block my traffic when I use Firefox. Switch to a Chromium-based browser and EdgeSuite is much less likely to block me. This is fairly consistent for the retail and financial institutions I use.

As far as I am aware, many of the security concerns brought up by Madaidan in 2022 still hold true for Firefox today, especially for Android and Linux. If this is no longer true, then it might be good for the Firefox team to post a rebuttal or update clarifying the current state of Firefox. The average users such as myself only see the Madaidan blog post and have to take it at face value. https://madaidans-insecurities.github.io/firefox-chromium.html

Anyway, I don't see a way ahead for me and Firefox but maybe you can convince me. It just seems like Firefox and Mozilla have lost their way. They no longer seem focused on security and privacy. Instead they're forcing privacy, security, and system resource disasters onto their userbases, just like Microsoft, Google, and every one of the major tech firms. I just don't see why I should use, promote, and even support Firefox going into 2026.

Solved 4 93

sidebar (bookmarks and history) with Firefox 146

Hello, I just updated to Firefox version 146, and now the bookmarks and history in the sidebar are no longer visible because the background is yellow-green and the text i… (read more)

Hello, I just updated to Firefox version 146, and now the bookmarks and history in the sidebar are no longer visible because the background is yellow-green and the text is white...so, invisible!

I hope you will fix this quickly with a new update, as it's a real problem.

Thank you in advance. Sincerely,

Solved 4 190

How to make the picture in picture button in the URL bar go away (how to disable it)?

When I encounter an embedded video on a website that plays, an icon to toggle picture in picture pops up in the URL bar (see attached image). I don't use picture in pictu… (read more)

When I encounter an embedded video on a website that plays, an icon to toggle picture in picture pops up in the URL bar (see attached image). I don't use picture in picture, and for some websites which have an "endless scrolling" experience with videos, such as reddit or facebook, it is slightly annoying that while I am focusing the middle of the screen, something changes in the top right, making me think a tab has an update and changed title. I have the picture in picture controls turned off in settings (one with the id=pictureInPictureToggleEnabled in general, my Firefox is not English), I thought it would also make said button go away but it does not.

Solved 4 225

Firefox browser when on Foxnews will crash and causes PC to completely reboot?

Firefox browser when on Foxnews will crash and causes PC to completely reboot? This has been happening on multiple PC's in my house and has been happening for months. … (read more)

Firefox browser when on Foxnews will crash and causes PC to completely reboot? This has been happening on multiple PC's in my house and has been happening for months.

Open 4 212

Open tabs on different sessions or windows?

im having issues with my tabs as there are now two sets of tabs one that is empty basically and seems to be treated as the main one and the other that is all my other tab… (read more)

im having issues with my tabs as there are now two sets of tabs one that is empty basically and seems to be treated as the main one and the other that is all my other tabs... but when i try to switch to them it switches my screen so other apps like games or messaging apps no longer are visible yet the still appear to exist

Solved 4 194