Showing questions tagged:

What's up with not able to access some pages lately?

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home D… (read more)

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home Depot or Lowes and some times Walmart. It is NOT my OS!! Because I copy the URL and paste it into Chrome and it works just fine.

Obviously switching to Chrome would solve this issue - but I've used Firefox for years and prefer to stick with it.

What's changing out there that is causing these incompatibilities?

Open 2 59

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the tab… (read more)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Solved Archived 2 130

docs.google.com - This browser version is no longer supported. Please upgrade to a supported browser.

Google message "Tato verze prohlížeče už není podporována. Upgradujte na podporovaný prohlížeč." in english: This browser version is no longer supported. Please upgrade … (read more)

Google message "Tato verze prohlížeče už není podporována. Upgradujte na podporovaný prohlížeč." in english: This browser version is no longer supported. Please upgrade to a supported browser. I have latest one version of Mozilla. 115.33.0esr (64bit) on High Sierra 10.13.6. Why I obtaining this message from Google Drive - DOCS ? I think at this browser missing lots of things, some web pages do not show correctly and is impossible to report it, notwithstand Mozilla have button to reporting. Anny idea? And yes, i have to stand on High Sierra still.

Open 2 71

Playing of video's

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can… (read more)

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can be done to fix the problem? Can someone help. Thank you.

Archived 2 158

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Archived 2 157

I somehow lost all my bookmarks.

I need to find where all my bookmarks are on my computer so I can restore them. My operating system is Windows 7. Even when I try to restore through import/backup and it… (read more)

I need to find where all my bookmarks are on my computer so I can restore them. My operating system is Windows 7. Even when I try to restore through import/backup and it says it was successful there are none of my saved bookmarks. Can you help in specific steps how I can get these back? From what I read there should be a Firefox file on my computer where these are all saved. Thanks!!

Open 2 90

Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-inst… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Solved Archived 2 335

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8… (read more)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Archived 2 130