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Couldn't see password page

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox s… (read more)

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Open 17

I seem to have been given access to thousands of other people's logins somehow after last Firefox update?

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recov… (read more)

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

Open 12 120

Password and User Name links only work once

After the last Linux upgrade to 36.0.2 the password or user name hot links only work once. The first time the link is gray and will activate. The second time I try and … (read more)

After the last Linux upgrade to 36.0.2 the password or user name hot links only work once. The first time the link is gray and will activate. The second time I try and use this feature the link is not gray and will not activate.

Every time this happens I have to close Firefox and reopen it. Then I get one more shot at auto loading a password before it stops working.

Archived 8 200

Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Open 6 1 170

Troubles with passkeys in Microsoft password manager, not Windows Hello. (I was denied supporting from Windows OEM vendor also)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824 I am o… (read more)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

==

パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

==

By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

Solved 6 40

password help to many

With the password settings for my domain, it seems to count the saved passwords as if they are for the same account, even though they are different. It also doesn’t show … (read more)

With the password settings for my domain, it seems to count the saved passwords as if they are for the same account, even though they are different. It also doesn’t show an image or label to indicate which account each password belongs to.

Archived 4 110

Firefox saves my passwords but why isn't it saving an exception for a website where I don't want its password saved?

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't r… (read more)

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't registering it i.e. it opens that logon page with all the details, including password, already entered, despite multiple attempts to have it saved as an exception.

Solved 4 80

How to read the date fields in exported password files from Firefox?

I exported the passwords from Firefox to a .CSV file. I brought the CSV file into Excel. The 3 rightmost columns are labelled timeCreated timeLastUsed timePasswordChan… (read more)

I exported the passwords from Firefox to a .CSV file. I brought the CSV file into Excel. The 3 rightmost columns are labelled timeCreated timeLastUsed timePasswordChanged. The contents appear to be 13 digit integers like 1459431833997 (in Firefox this shown as 'Mar 31, 2016').

Is there a way to have those a human-readable date fields?

Solved Archived 3 260

lost passwords after last update

AFTERBTHE LAST UPDATE ALL MY PASSWORDS HAVE GONE , I COULDNOT FIND A WAY TO GET THEM BACK .I PUT IN 5 PASSWORDS THAT I NEEDED AND NOW THEY HAVE GONE .IS FIREFOX NO LONGE… (read more)

AFTERBTHE LAST UPDATE ALL MY PASSWORDS HAVE GONE , I COULDNOT FIND A WAY TO GET THEM BACK .I PUT IN 5 PASSWORDS THAT I NEEDED AND NOW THEY HAVE GONE .IS FIREFOX NO LONGER RELIABLE

Open 3 30

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Solved Archived 3 487

moz-extension entries in password list

I have a new e-mail address, so I'm updating all the entries in my about:logins list of passwords. There are a couple of moz-extension entries with very long codes as par… (read more)

I have a new e-mail address, so I'm updating all the entries in my about:logins list of passwords. There are a couple of moz-extension entries with very long codes as part of the name. When I click on these in the left-hand column, it appears in the main part of the window where I can edit or remove it. For regular website entries I can click on the link to take me to the site, but with the moz-extension entries I can't do that. Can these be deleted? Thanks!

Solved Archived 3 230

Allow editing the website domain/URL in Firefox Password Manager

I have a small usability suggestion regarding browser password managers. When a website changes its domain (for example, from example-old.com to example-new.com), existin… (read more)

I have a small usability suggestion regarding browser password managers.

When a website changes its domain (for example, from example-old.com to example-new.com), existing saved login entries keep the old domain. In many browsers, users cannot edit the domain field of the saved login.

As a result, users must delete the existing password and create a new one, which is inconvenient when managing many accounts.

A simple improvement would be to allow editing the domain/URL field of an existing saved login entry.

Example: example-old.comexample-new.com

Instead of deleting the login, users could just update the domain.

It’s a small feature, but it would significantly improve password management usability.

Thanks for your work on building great products.

Solved 3 169