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Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, re… (read more)

Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, regards, Claudine

Archived 19 63

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Solved Archived 14 2118

Video DownloadHelper icon on the Firefox toolbar

Hello I have Firefox 144.0 (64-bit) installed. I added Video DownloadHelper to Firefox, but its icon doesn't appear in the Firefox toolbar. I've tried using Toolbar Custo… (read more)

Hello I have Firefox 144.0 (64-bit) installed. I added Video DownloadHelper to Firefox, but its icon doesn't appear in the Firefox toolbar. I've tried using Toolbar Customization, but the Video DownloadHelper icon doesn't appear there either, so I can't drag it to the toolbar. Can you help me put the Video DownloadHelper icon on the Firefox toolbar? Thank you

Archived 13 541

All extension disabled today - how can re-enable?

Hi, I have a very old version of Firefox (51.0.1 64-bit) on Windows 7 Pro. I know it's well out-of-date. It's not my "main" browser, but there are some things I use it fo… (read more)

Hi,

I have a very old version of Firefox (51.0.1 64-bit) on Windows 7 Pro. I know it's well out-of-date. It's not my "main" browser, but there are some things I use it for because there are (were) some handy old extension on it. For example there's an extension that simply copies any text I highlight, without my having to press CTRL-C. I find the "scrapbook" invaluable for saving info offline.

Yesterday everything was fine. Today ALL the extensions have been disable because "[extension] could not be verified for use in firefox and has been disabled". There is no option to enable them again.

I have backups of the extensions (xpi files), but firefox is telling me that they appear to be corrupted.

Is there any way to either enable the disabled extensions, or force firefox to reinstall then from my backups? I have toggled "xpinstall.signatures.required" to "false".

Thanks for any help.

Archived 12 91

add extension is impossible

I have the last Firefox version and am trying to add extensions (e.g. video download helper). When I click on Add to Firefox, it works at loading the extension, but witho… (read more)

I have the last Firefox version and am trying to add extensions (e.g. video download helper). When I click on Add to Firefox, it works at loading the extension, but without any success. The blue dot in the gray square dances and dances and dances.... Thanks !!

Archived 12 175

Chatzilla Add-On Will Be Disabled

Hello! Yesterday (03/16/2025) I received a message that the ChatZilla add-on to Firefox will be disabled on the next restart of FireFox. The message indicates that the … (read more)

Hello! Yesterday (03/16/2025) I received a message that the ChatZilla add-on to Firefox will be disabled on the next restart of FireFox. The message indicates that the extension could not be "verified".

I am using a VERY old computer for ChatZilla only: Windows XP Firefox 48.0.2 ChatZilla 0.9.92

I don't care about the age and inability to update any of the software, but I need to continue to use ChatZilla on this platform.

I have used ChatZilla on this machine for a very long time and do need to continue. Is there any way that I can make this work without having ChatZilla automatically disabled at the next restart of Firefox?

Archived 11 55

Expiring Root Certificate May Disable Firefox Add-Ons

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my fir… (read more)

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my firefox .

about:config xpinstall.signatures.required to false extensions.langpacks.signatures.required to false

I do not want to update my firefox .There is any way to do somthing to works Add-Ons.

Solved Archived 10 220

All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.j… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Solved Archived 10 1599

AI Chatbots in the sidebar can't log into Claude

I'm using the AI Chatbots plugin in the sidebar and I'm trying to log into Claude, but the plugin keeps asking for a verification code and Anthropic only sends a magic li… (read more)

I'm using the AI Chatbots plugin in the sidebar and I'm trying to log into Claude, but the plugin keeps asking for a verification code and Anthropic only sends a magic link email which doesn't work in this situation.

Archived 10 173

Dark reader activation

I PAID for "dark reader" I got the activation key but I cannot activate it because the instructions says go to "MORE" and there is NO "MORE"! I hunted all over the settin… (read more)

I PAID for "dark reader" I got the activation key but I cannot activate it because the instructions says go to "MORE" and there is NO "MORE"! I hunted all over the settings & extension & themes, but I cannot find anyplace to activate this extension. Did I just waste my money? I have poor vision, I NEED a dark page with white letters. Thanks to being a touch typist, I don't need to see the keybord or page to type but i can't see what I am typing on a dam w hite page! I now cannot click on "Email me when someone answers the threadil"

Solved Archived 8 459

LinkmanFox could not be verified for use in Firefox and has been disabled.

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extens… (read more)

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extension please help.

Thanks

Archived 8 203

Addons won't update

Tried four times in a row. Had the problem In 142.01. Updated to 143.01. No help. First image is after the update attempt. I intentionally chose not to update 3 of th… (read more)

Tried four times in a row. Had the problem In 142.01. Updated to 143.01. No help.

First image is after the update attempt. I intentionally chose not to update 3 of them

Second image after relaunch.

Archived 8 182

Add Blocking

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this… (read more)

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this is true, how can I discontinue the add blocker at a specific site so I can access/read/use its contents. Thank you in advance for any help you may be able to provide. Ken

Archived 8 248

Sites want to disable AdBlock but I don't have it

Sites tell me they won't show the page unless I disable AdBlock. I had it many years ago, but uninstalled it years ago. It does not show up in my extensions list. So, wha… (read more)

Sites tell me they won't show the page unless I disable AdBlock. I had it many years ago, but uninstalled it years ago. It does not show up in my extensions list. So, what do I do? Thanks, Bob K

Archived 8 45

Snooze tabs not working after update, suggestions please?

Hi all, After the last update the former Mozilla Test Pilot "Snooze Tabs" isn't working for me any more, I tell a tab to snooze and it just stays where it is. https://add… (read more)

Hi all,

After the last update the former Mozilla Test Pilot "Snooze Tabs" isn't working for me any more, I tell a tab to snooze and it just stays where it is. https://addons.mozilla.org/en-GB/firefox/addon/snoozetabs/

I've tried running with addons disabled and then running with addons active again and the behaviour is the same. It's the same behaviour whether I run from the toolbar or the context menu.

I'm presuming this problem is related to Firefox update mechanics. Any suggestions for how to get this working again please?

Cheers :)

Open 8 36

Automatic extension installation

Hi All, I have a number of computers that I would like to have configured identically, including Firefox's extensions. Is there a mechanism that I could use to automatic… (read more)

Hi All,

I have a number of computers that I would like to have configured identically, including Firefox's extensions. Is there a mechanism that I could use to automatically install a list of extensions on my (linux, windows) computers?

TIA, Mike.

Solved Archived 7 109

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (read more)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Archived 7 90

Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). … (read more)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Solved Archived 7 682

why cant I rate an add-ons ?

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing. … (read more)

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing.

Solved Archived 7 146