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synchrony bank payment receipts only print page 1

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data… (read more)

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data spills over into what would be the second page. There is no site-provided Print control, and when I try to use the Print control on the toolbar, the print dialog opens up, displaying the correct number of pages (usually two, sometimes three), but displaying the image of the first page on each page. When I select pages 1 and 2 for printing, page 1 prints on all pages of the paper.

Synchrony Bank has been informed of this multiple times over the past year, and they refuse to look at the problem, saying it's "my browser." So is there any way to prove it's their problem, or can you put pressure on them to fix the problem? I am reduced to waiting for the email receipt to appear and print THAT (of course, I hold the web site open until it does), and for my last payment the email never appeared!

It wouldn't be so bad if they put the critical numbers at the top of the page, but they always have some art work and other constant content that takes up more than half the page (it also wastes ink, but that is a minor concern), as if they want to force users to print on legal paper.

I will submit the debugging information the next time I make a payment to one of these cards (the problem does not appear when printing any other web page, ONLY the payment receipt).

Asked by Allan and Gayle Richardson 3 months ago

Last reply by Denys 3 months ago

Printing

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am un… (read more)

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am unable to find the problem

Asked by duffylinda 3 months ago

Last reply by Amit Mitra 3 months ago

Windows11 printing

Recently we switched my wife (first cc) from running on a PC under Windows 10 to Windows 11 using Firefox as the default browser with her main application being email. It… (read more)

Recently we switched my wife (first cc) from running on a PC under Windows 10 to Windows 11 using Firefox as the default browser with her main application being email. It seems that she can't print anything from Firefox, there is a screen that pops up saying "Preparing preview", the only way to get past that is to use the Esc key. It doesn't seem like Edge has that problem. I don't know how to find out what is going on, any advice would be welcome. I don't see how to get the version number, auto download and install Firefrox updates is enabled, I don't think any add-ons are installed. I'm not able to print from any website.

Asked by alpaca.caprice-9p 3 months ago

Last reply by Agent virtuel 3 months ago

  • Archived

Firefox offered a cutePdf Writer printer to me. I did not take it. There was also a letter saying goodbye to my current Canon printer. I did not click on it.

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take. The drop down menu for printers under settings no l… (read more)

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take.

The drop down menu for printers under settings no longer shows my Canon, only this Cute one.

Not Cute...Need to be able to print.

Connection to Zoom on this same desktop is not working right. The meeting flashes on and off. Ideas?

Thanks, Karen

Asked by pacifikaren 1 year ago

Last reply by markwarner22 12 months ago

  • Archived

Extremely slow to print a page

When printing the same page repeatedly, FF gets increasingly slower and slower each time until it is downright ridiculously slow and takes up to a minute, perhaps more, t… (read more)

When printing the same page repeatedly, FF gets increasingly slower and slower each time until it is downright ridiculously slow and takes up to a minute, perhaps more, to get to the print menu. However, if you reload the page, printing is instantaneous (at least for the first or second time). Some history or memory management problems?

FF Version 135.0 (64-bit) on MacBook Pro Sequoia 15.3.1

One test case would be https://api.razzlepuzzles.com/cryptogram. Keep selecting New Game from the pull-down menu on the right and try printing as PDF (or anything else).

Asked by George Mathiowitz 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Firefox will not print directly from website

I tried to print directly from a website, but it will not print. If I print an image or PDF, it will print just fine. I am currently using Firefox 135.0.1 on a macOS Sequ… (read more)

I tried to print directly from a website, but it will not print. If I print an image or PDF, it will print just fine. I am currently using Firefox 135.0.1 on a macOS Sequoia 15.3.

Asked by info12649 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

e-mail

I have an Epsom printer xp-2205 it will not e-mail any thing, instead I get a message to create an association in the default programs control panel. can any body help me… (read more)

I have an Epsom printer xp-2205 it will not e-mail any thing, instead I get a message to create an association in the default programs control panel. can any body help me to do that or is there an e-mail program i can install that will do that I am 82 next month and wee bit rusty thank you

Asked by gmcintyre 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

How to Detect When the Print Dialog is Closed

I would like to find a way to detect when the print dialog is closed in Firefox (whether the user clicks "Print" or "Cancel"). My goal is to automatically close the opene… (read more)

I would like to find a way to detect when the print dialog is closed in Firefox (whether the user clicks "Print" or "Cancel"). My goal is to automatically close the opened tab once the print dialog is dismissed.

Currently, I trigger the print dialog like this: var wdw = window.open(fileUrl, '_blank'); if (!wdw) {

   onError();
   return;

} setTimeout(function () {

   try {
       wdw.print();
   } catch (e) {
       onError();
   }

}, 100); However, I haven't found a reliable way to detect when the print dialog is closed so that I can close the tab accordingly.

In Chrome, I was able to achieve this by monitoring focus events and checking document.activeElement. This allowed me to determine when the print dialog was closed and automatically close the tab afterward. However, this approach does not seem to work in Firefox.

Is there a way to track when the print dialog is dismissed in Firefox?

Asked by yuliiashurekop 12 months ago

Last reply by markwarner22 12 months ago

  • Archived

Firefox requires a master password every time it starts up.

Good afternoon. Since recently (probably after the last Firefox update to version 136.0) I have a problem: every time I start Firefox it requires the main password set in… (read more)

Good afternoon. Since recently (probably after the last Firefox update to version 136.0) I have a problem: every time I start Firefox it requires the main password set in the settings. Before this problem did not occur, no settings were changed.

I read the official article on this topic, but the recommendations described there did not help me. I turned off the password, logged out of the browser, turned it back on, logged out again, and nothing. When I turned it back on, still at every startup it asked for the password.

I also noticed that every time I start it up, the loading circle next to the cursor spins, like something is happening. Can you tell me what it could be and how to get rid of this problem?

OS: Windows 11 24H2.

Asked by nik.dobshikov 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

How can I change the default destination folder when printing an email to PDF

When I print an email to PDF the default folder destination is stuck on this one non existent folder. I can change the destination, but the next time I do this the defaul… (read more)

When I print an email to PDF the default folder destination is stuck on this one non existent folder. I can change the destination, but the next time I do this the default has reverted. I save a lot of emails this way & this new development is not only costing me time but is aggravating as can be. Before this situation developed the defalt destination would be the last folder I saved to. That is what I want to get back to. Anyone have a suggestion?

Asked by willban1 11 months ago

Last reply by Semen Lobachevskiy 11 months ago