Showing questions tagged: Show all questions
  • Archived

404 error even after clearing data and cache

I keep getting a 404 error for a website even after clearing data and cache. I can access the website on other web browsers like chrome and on my cellphone but not firefo… (read more)

I keep getting a 404 error for a website even after clearing data and cache. I can access the website on other web browsers like chrome and on my cellphone but not firefox

Asked by Fredy Delgado 2 years ago

Last reply by Fredy Delgado 1 year ago

  • Archived

Cannot upload photos / videos to Facebook anymore.

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a us… (read more)

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC.

Many thanks and I look forward to a response that may help.

Asked by John Ritson 2 years ago

Last reply by hmza21257 1 year ago

  • Archived

Can't disable number input arrows in forms

Hi, As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I'v… (read more)

Hi,

As the subject says, i cannot remove the up and down arrows from forms that have a numerical input even though autofill/history options are cleared and disabled. I've even tried deleting cookies, cache, site data and so on, to no avail. I've also tried a clean terminal with no extensions installed and i have the same issue. Other browsers do not have this issue on the exact same form. I am at a loss, any assistance would be appreciated.

Asked by MrTweaks 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (read more)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Default keyboard shortcuts, most notably Ctrl-W

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I woul… (read more)

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

Asked by erer.tink+ff 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Tabs crashing an unusual amount of times in the last several weeks

To whomever this concerns, Paul from Mastodon said I should submit a ticket with my crash reports. 'Firefox has become unreliable at times in at least the last several … (read more)

To whomever this concerns,

Paul from Mastodon said I should submit a ticket with my crash reports.

'Firefox has become unreliable at times in at least the last several weeks, I don't remember exactly how long. It gets to the point where any new tabs are non-functional, I have to restart the browser for Firefox to start working again.'

I recently submitted unsubmitted crash reports, I'm not a Mozilla dev, but I noticed a common theme is: "Quota manager shutdown timed out." A one-off crash was "IPC FatalError in the parent process!"

Here's my crash report id's:

  • bp-9291ac3b-dd78-4d93-829b-ae3f20240218
  • bp-39c08644-0905-4518-9fac-1068b0240218
  • bp-87b98b15-3ef7-4943-a4e5-3074e0240218
  • bp-f54527e8-b3cc-43c0-8267-026000240218
  • bp-45f66e51-03e7-4d5c-8328-43db30240218
  • bp-bbe53c10-725f-40e8-9b7c-680d0024020

Idk if this is helpful.

Idk if I'm the only one running into these issues, but if the average Joe was, I could see them abandoning Firefox due to these annoyances; so with your dwindling marketshare, I hope this is something you can resolve before it bothers too many people.

Best of luck~

Asked by leetNightshade 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Saving bookmark folders and individual bookmarks in alphabetical order

I wish to save my bookmarks in alphabetical order, first the folders and then any bookmarks that have not yet been allocated to a specific folder. This used to be possibl… (read more)

I wish to save my bookmarks in alphabetical order, first the folders and then any bookmarks that have not yet been allocated to a specific folder. This used to be possible as I gave reorganised the older bookmark folders are in alphabeical order previously. This seems to be no longer posible. I can reorganise them in View but cannot save them. Am I doing something wrong? Any help appreciated. Thanks in advance. text

Asked by iain1 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

I cannot log in to websites using Firefox

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have… (read more)

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Asked by James Lin 2 years ago

Answered by cor-el 2 years ago

  • Archived

Copy or sync only some bookmarks (and site passwords) between profiles

Hi, I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profil… (read more)

Hi,

I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profile (that we both sync to - by using a Firefox Account) on my PC, somehow copying the bookmarks and passwords from my general profile into a new 'co worker' profile, the co worker (via sync) would then see the bookmark, and then hopefully also have the password available.

I can see how to export/import all my bookmarks, or have her sync to my 'general' FF account quite easily, but I only want to give her access to work related bookmarks and PWds.

Any thoughts appreciated.

Asked by roundbot 2 years ago

Last reply by roundbot 1 year ago

  • Archived

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Kaspersky flagging firefox

Hi dear Community! As of recent, my AntiVirus software is flagging Firefox.exe (Full path: C:\Program Files\Mozilla Firefox\firefox.exe) as a vulnerable application. I h… (read more)

Hi dear Community!

As of recent, my AntiVirus software is flagging Firefox.exe (Full path: C:\Program Files\Mozilla Firefox\firefox.exe) as a vulnerable application. I have been using firefox for years (Because I love it, you guys are heroes) and i have been using Kaspersky for years. Firefox has only been flagged as of recent.........

I hope someone knows why, has this too or can calm my paranoia

Some Additional information:

Have you clicked any suspicious links? No i have not. The links i have visited were all https, checked and acknowledged by Kaspersky and i can say with full certainty that the sites were legit

Have i downloaded any files as of recent? Yes, but from reputable sources and always checked using Hashes and validating using KSN (Kaspersky security network).

(For the Mods, im sorry for previously posting this in the wrong forum.)

Asked by averticalhorizontal 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

all tabs and windows crashed

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with… (read more)

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with ALL Tabs would open. No problem. Easy.

This morning, Firefox crashed and LOST EVERYTHING. Why did it happen? And how do I get them back?

Jev

Asked by jevbrowser 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why do changing ads on Washington Post keep freezing my computer screen (Macs 12.7.2)? I don't have an ad blocker installed.

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page fre… (read more)

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page freeze up when the ad at the side of my screen changes? This doesn't seem to happen on any of the other sites I use.

Asked by mmartha61 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 1 year ago

Answered by PhilG 1 year ago

  • Archived

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 2 years ago

Answered by grahamppink 2 years ago

  • Archived

LastPass Icon will not appear in menu bar, after extension is added.

I have a desktop and a laptop. Desktop crashed, so rebuilding. Firefox on both, settings same on both. On Desktop - Last Pass will not appear. On laptop, same as i… (read more)

I have a desktop and a laptop. Desktop crashed, so rebuilding.

Firefox on both, settings same on both. On Desktop - Last Pass will not appear. On laptop, same as it always has been.

Image below from my Desktop without the Last Pass icon there.

I've downloaded the LastPass Extension from Mozilla a couple times.

Help, please.

Very weird.

Asked by Dr. John B. Miller 2 years ago

Last reply by jillcv 1 year ago

  • Archived

Firefox window won't show up.

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's… (read more)

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's like it is there, but as a ghost, invisible. When I close down firefox, and restart, it's still exactly the same. I had hundreds of tabs open there, and I don't want to loose that session. When I open a new window, it works, but I can't make the prevous one appear. What is going on, what to do? I'm quite desperate about it, already spent hours looking for solutions.

Asked by cicerobuck 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Blocked

When I try to access https://smh.com.au I get the following response: Blocked You have been blocked from viewing this page. Please check your browser settings and t… (read more)

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?

Asked by swindell 1 year ago

Last reply by cor-el 1 year ago