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How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 4 months ago

Last reply by cor-el 4 months ago

Bing intrudes on Firefox

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox. Note that I use two web browsers.… (read more)

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox.

Note that I use two web browsers. Google Chrome (default) and Mozilla Firefox. No others. I don't want Bing.

I purged Bing from Chrome by making Chrome my default, which it has been. I use Firefox some of the time. I don't want to get to Firefox by going through Bing. Microsoft has enough domination.

Asked by irvin.schonfeld 4 months ago

Last reply by ThePillenwerfer 4 months ago

  • Solved

Videos on YouTube restricted to 360p

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page t… (read more)

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page that just says my browser might be out of date (I'm on most recent Firefox and Windows 10 updates). The quality is still stuck in 360p when I reboot Firefox in Troubleshooting mode, and there are no quality issues when I use a browser like Edge. What should I be checking to resolve the issue?

Asked by katie 4 months ago

Answered by katie 4 months ago

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 4 months ago

Last reply by ThePillenwerfer 4 months ago

Please add a Chinese translation package!

As a Chinese user, I am very dissatisfied with the inability to use the translation function. I request to add a Chinese option to the Firefox translation package. Thank … (read more)

As a Chinese user, I am very dissatisfied with the inability to use the translation function. I request to add a Chinese option to the Firefox translation package. Thank you!

Asked by 陶陶 4 months ago

Last reply by Paul 1 week ago

Opening tabs and searches

For the past few weeks if you try and search and have it open in a tab your on or even a new tab it won't do it. it just does nothing. My browser is up to date. i'm not s… (read more)

For the past few weeks if you try and search and have it open in a tab your on or even a new tab it won't do it. it just does nothing. My browser is up to date. i'm not sure what is going on. often i have to close the whole browser and reopen to get it to open a new site or search what is going on

Asked by moorhous8 4 months ago

Last reply by eugbug1 4 months ago

CANNOT OPEN AN IRS SITE

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home Er… (read more)

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfUNt7YKUJm%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

Asked by jeffsw834 4 months ago

Last reply by cor-el 4 months ago

Change Tooltip Background/Text Colors in Firefox and Thunderbird

I've been able to change some of the Tooltips in my Firefox, but there are still that I can't edit. I've not been successful on Thunderbird at all. Using this in my Firef… (read more)

I've been able to change some of the Tooltips in my Firefox, but there are still that I can't edit. I've not been successful on Thunderbird at all. Using this in my Firefox's `userCrome.css`:

` tooltip {

   padding:          .5rem 1rem !important;
   color:            var(--light0) !important;
   background-color: var(--dark0) !important;
   border-color:     var(--neutral-orange) !important;
 }

` The "Show your Bookmark", "Open a new Tab", "Back/Forward", "Reload", all of my bookmark websites work. The "Home", "Open application Menu" and "Extensions" still show a black bg w/white text. Switching to a light theme shows the white bg w/black text, so it's a theme issue and not a Operating System (Win 10) thing.

I can't seem to get any of my custom Tooltip colors to show up in Thunderbird.

Any help would be appreciated!

Asked by Mike Matenkosky 4 months ago

Last reply by Mike Matenkosky 4 months ago

Puzzling question

Signed into Wall Street Journal. Clicked on a subject. Got this on a screen Application error: a client-side exception has occurred (see the browser console for more inf… (read more)

Signed into Wall Street Journal. Clicked on a subject. Got this on a screen Application error: a client-side exception has occurred (see the browser console for more information). Tried to ask the question at WSJ, Their trees are hard to get through. What is a browser console?

Asked by Charlie 4 months ago

Last reply by cor-el 4 months ago

"Peek" window under tabs

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before. I did go into Performance Options - Visual Eff… (read more)

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Asked by Steve09 4 months ago

Last reply by Steve09 3 months ago

This Still Hasn't Been Resolved For Me ImportEnterpriseRoots

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win … (read more)

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Asked by Jan Klassan 4 months ago

Last reply by Jan Klassan 4 months ago

Google search and google sites not loading from the address/ search bar in firefox. Other sites work fine.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the… (read more)

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

Asked by S M 4 months ago

Last reply by cor-el 4 months ago

Bei jedem Öffnen eines neuen Tabs …

Das ist der Betreff des letzten Firefox-Newsletters. Dort heißt es: "Stelle sicher, dass dein Browser auf dem neuesten Stand ist, öffne dann einen neuen Tab und klicke au… (read more)

Das ist der Betreff des letzten Firefox-Newsletters. Dort heißt es: "Stelle sicher, dass dein Browser auf dem neuesten Stand ist, öffne dann einen neuen Tab und klicke auf das Zahnrad in der rechten oberen Ecke." Das habe ich gemacht. Aber da ist kein Zahnrad in der rechten oberen Ecke. Und nun???

Asked by Goldmarie 4 months ago

Last reply by cor-el 4 months ago

Error

Dear Help Team https://npo.nl/start I get this response 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or w… (read more)

Dear Help Team

https://npo.nl/start

I get this response

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: H30s5iag963eegT-CksQnhhYw0qNSDlM6eJM3eK96WQrmjTbD195Gw==

I use also Mozilla VPN connection Amsterdam

Awaiting your message

Kind regards

Maarten Kop

Asked by Maarten Kop 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Solved

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (read more)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Asked by Mike_Bath 4 months ago

Answered by Mike_Bath 4 months ago