Showing questions tagged: Show all questions

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla settings (Pri… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Asked by rla7 1 month ago

Last reply by Denys 1 month ago

  • Solved

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox 1… (read more)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Asked by Jim DeLaHunt 1 month ago

Answered by Jim DeLaHunt 3 weeks ago

  • Archived

I'm locked out of my Coinbase account, because Mozilla is requiring me to use a USB device with Passkey, have no idea what that is, or why it's locking me out of my own Coinbase account.

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple … (read more)

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple weeks ago to sign in, after my phone was broken, and in the process this new way of requiring me to have some USB device came about, now I cannot log into my Coinbase account, cannot buy or sell, do anything because Mozilla is requiring me to use a non-existent USB drive with a digital passkey. I cannot call and talk to Coinbase, and I have no idea how to reach Mozilla to cancel this either.

Asked by Doug 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (read more)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

autofill

I had a saved login name and password for a web site. Evidently, I had multiple saved login names and passwords. I deleted all of the saved login names and passwords usi… (read more)

I had a saved login name and password for a web site. Evidently, I had multiple saved login names and passwords. I deleted all of the saved login names and passwords using the passwords tab. But the old ones keep showing up when I try to log in. The owner recently merged with another business and changed the business name. Now my saved logins and passwords no longer work. but when I try to log in, the ones I thought I had deleted from my passwords feature keep sowing up. Too helpful except that they don't work.

The old name is on a tile on my home page - not the list that runs near the top of my home page, but the row of tiles that appears lower down in the page. How can I delete it? I would send you a screenshot of what I am talking about, but only seconds after I take a screenshot it disappears and I can't find it.

Asked by pastorabbott 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Wrong text on autofill

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is … (read more)

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is as autofilled my password for username always I open my Protonmail account. I am using Firefox as browser (should be the newest version) while Emailing.

I tried to delete autofill of Firefox according to the next advise: "go to Settings > Privacy & Security, scroll to "Forms and Autofill," and uncheck "Autofill addresses" to stop saving them"

Then I was astonished. There is no "Forms and Autofill" setting on my Firefox at all!

Protonmail settings didn't help either nor Windows 11 - neither FAQ.

Ilkka

Asked by Pete 3 weeks ago

Answered by Denys 3 weeks ago

Site not allowing me to fill in password with autofill or manual. Site works fine with MS Edge

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge. … (read more)

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge.

Asked by bigrockydog 1 month ago

Last reply by Denys 1 month ago

  • Solved

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gne over all settings mutliple times.

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and t… (read more)

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and then copy from my saved passwords, and paste in the password, instead of auto-filling.

Asked by pworrrr 5 months ago

Answered by Mad Maks 5 months ago

  • Solved
  • Archived

Bank website always adds password but the passwords have never been saved! And they're incorrect!

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never be… (read more)

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never been saved but I can't enter the correct password characters because I can't override the symbol. I'm having to access this bank account on Chrome unfortunately. Most frustrating because the website is not listed in "Saved passwords" so I can't edit it! Thanks Mike Bathgate

Asked by Mike Bathgate 7 months ago

Answered by Vexi 7 months ago

FF Password manager autofill not working

Hi, the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the co… (read more)

Hi,

the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the correct login user name to fill in the "user" field. (Interestingly, the password fill is much more accurate).

To start with: for logging in on THIS VERY SITE for posting this question, I needed to:

  1. manually open the FF logins page
  2. enter the url "accounts.firefox.com" for search
  3. pick the entry
  4. copy the username
  5. swithc back window
  6. paste and confirm.
  7. repeat for password (I think - or came this at least suggest correctly maybe)

What's going wrong? Is my installation broken - or is this for all users the same experience?

Tks

Asked by chRIS 5 months ago

Last reply by chRIS 5 months ago

Bitwarden behavior change

I recently got a new machine and loaded it with Linux Mint 21.3 - Cinnamon, FF 142.0 and Bitwarden Version: 2025.8.2 along with the usual cadre of extensions that I use o… (read more)

I recently got a new machine and loaded it with Linux Mint 21.3 - Cinnamon, FF 142.0 and Bitwarden Version: 2025.8.2 along with the usual cadre of extensions that I use on every other machine I have.

When I first start Firefox, Bitwarden autofill suggestions does not work, autofill from the "Fill" button in Bitwarden does not work and returns an error. The only thing that works is to individually and manually copy the username, paste it, then copy the password and paste it.

If I log out of Reddit and then try to log back in, the autofill suggestions works and the "Fill" button also works.

This is only on Firefox and only on the fresh start of the app. This does not occur on Chrome and I have not tried (and don't want to try) it on Windows.

Asked by zwineguy 5 months ago

Last reply by pernt 5 months ago

  • Solved
  • Archived

Password Manager on Win 11

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do… (read more)

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do I disable this "feature"?

Asked by daelin 9 months ago

Answered by Denys 8 months ago

  • Solved
  • Archived

How to disable this suggestion box in Firefox

How do I remove this annoying box? And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google ac… (read more)

How do I remove this annoying box?

And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google account 💀

Anyway how to disable that annoying box? And for good

Asked by MrMeme 8 months ago

Answered by MrMeme 8 months ago

  • Archived

How to stop Firefox from suggesting login details

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing wi… (read more)

On some websites, when logging in, my browser will suggest emails and passwords to log in. How do I turn this off? It's really annoying. It does it in private browsing windows as well. I've already deleted all passwords and disabled the password manager in Firefox, but it still happens for some reason.

Asked by gibsen 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

autofill on website forms/Login not working anymore.

FF 147.0.1 (64-bit) Linux mint 22.3 Hi everyone, for some time (~2weeks) I have the issue that I don't get any autofill-information in login screens. I checked the relev… (read more)

FF 147.0.1 (64-bit) Linux mint 22.3

Hi everyone, for some time (~2weeks) I have the issue that I don't get any autofill-information in login screens.

I checked the relevant settings/passwords/"Fill usernames and passwords automatically" (OK) I deleted my ff profile and reinstalled ff. (whereas here it worded briefly) I disabled all plugins (only have "uBlock Origin" running at the moment)

I'm pretty puzzled, does anyone have any ideas? Best, Stefan

Asked by beenee70508 1 month ago

Last reply by beenee70508 1 month ago