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Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 7 months ago

Answered by Aakash_ Jamadar 7 months ago

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PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Asked by gkapo 7 months ago

Answered by jonzn4SUSE 7 months ago

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home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Asked by logjam61 7 months ago

Last reply by TyDraniu 7 months ago

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Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Asked by kmcdowell1701 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Pocket icon missing from Firefox desktop

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that… (read more)

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that since then my Pocket icon is missing. Browser version: 140.0.2 (64-bit) OS: Linux Mint MATE 21.3 (Virginia) Kernel: 5.15.0-143-generic

Asked by ondrej123 7 months ago

Last reply by Denys 7 months ago

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Stopping App / Computer Pop-ups ~ Notifications

Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the l… (read more)

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

Asked by StevenB 7 months ago

Last reply by Denys 7 months ago

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Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 7 months ago

Answered by jonzn4SUSE 7 months ago

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Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (read more)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Asked by gcotterl 7 months ago

Last reply by jonzn4SUSE 7 months ago

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 7 months ago

Answered by TyDraniu 7 months ago

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Cannot Find Pocket or TenTabs Icons.

Like the title says. I used to have a Pocket icon. Yes, I know it's going away. I'd like to use the TenTabs icon. Where is it? And if you tell me it's on the "Customiz… (read more)

Like the title says.

I used to have a Pocket icon. Yes, I know it's going away.

I'd like to use the TenTabs icon. Where is it?

And if you tell me it's on the "Customize Toolbar", I can tell you that, no, it is not.

Help?

Asked by moonpupy 7 months ago

Last reply by Denys 7 months ago

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Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 7 months ago

Last reply by brian.grapilon 6 months ago

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Firefox PDF Editor Save to PDF not saving the changes

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

Asked by lincolnxu.ca 7 months ago

Last reply by jonzn4SUSE 7 months ago

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Corrupted Firefox PDF files

A few months ago, my Firefox browser became corrupted and I had to delete and re-install it. My browser now works, and I don't have any issues downloading new documents,… (read more)

A few months ago, my Firefox browser became corrupted and I had to delete and re-install it. My browser now works, and I don't have any issues downloading new documents, but every document I'd downloaded on my first browser that was labelled a Firefox PDF document is now corrupted. I can work around it on my own computer, but if I try to email the documents to someone else they just get the corrupted file. I've tried converting the PDFs into a different type of document and then reconverting them to PDFs, but the PDF version is still corrupted. Is there any way to fix this? Or is my only option converting everything to a different type of document?

Asked by jackson_taylor120 7 months ago

Last reply by jonzn4SUSE 7 months ago

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I would like to request a much needed feature to Firefox: Rocker Gestures.

I'm absolutely dying for this feature, it is a lifesaver in Vivaldi and Opera and other browsers, the extension options simply don't work the same as they only work when … (read more)

I'm absolutely dying for this feature, it is a lifesaver in Vivaldi and Opera and other browsers, the extension options simply don't work the same as they only work when the website has finished loading and in case I've clicked on the wrong link I have to wait for it to load to go back or lose my train of thought whenever I am using this browser after a while because I'm used to the Rocker Gestures to go back and forward. Please implement this feature into the base browser, thank you very much

Asked by Niko 7 months ago

Last reply by Paul 7 months ago

  • Archived

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spike… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Asked by ABDERRAHIM DJ 7 months ago

Last reply by ABDERRAHIM DJ 7 months ago

  • Archived

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 7 months ago

Last reply by ch-and-accounts.firefox.com 2 months ago

  • Archived

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (read more)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Asked by rsi79 7 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago