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Exceptions - Cookies and Site Data

I try to setup Firefox so that it is blank in all categories but I still Find Bing under Settings, Private & Security, Manage Data even though I added both http and h… (read more)

I try to setup Firefox so that it is blank in all categories but I still Find Bing under Settings, Private & Security, Manage Data even though I added both http and https://www.bing.com to block status?? I do this so that I can securely and privately connect to my services such as banks, medicare, etc. No Reply Necessary. I always check this when getting ready to connect and remove the cookie. William Higinbotham, USAF Veteran

Asked by higinbotham 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Reload current page (Ctrl+R)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page. But lately (a few months now) fire… (read more)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page.

But lately (a few months now) firefox does not return to the top of the page, it stays at the position that I'm currently viewing and reloads.

I tried starting firefox in safe mode by holding the shift key, and it still shows the same problem. I even tested this on another computer (not mine) with the same result.

If this is a new feature of firefox, can I turn it off?

thanks

Asked by buzbard 2 years ago

Answered by buzbard 1 year ago

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Mac top bar not accessible in fullscreen video mode

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top do… (read more)

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top doesnt pop up Macs top bar (File, Edit, ..... battery, time).

This sounds like a banality but I mainly watch videos while getting ready, working etc, and I really need to see the time! Im used to always keeping the cursor at the top to see it. I searched around in settings and forums but didnt find any fix. The only solution seems to be to not use full screen which I think we can all agree just sucks in a major way.

Im using MacOS Monterey 12.3.1 and Firefox 102.0.1. Is there a way to fix this or nah? Any info much appreciated!

Asked by katerina.hr4 1 year ago

Answered by cor-el 1 year ago

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Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I ge… (read more)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Asked by a_c_mercier 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 2 years ago

Answered by Terry 2 years ago

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Icons changing to the same "world" type symbol for everytyhing.

Hi there, All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed … (read more)

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

Asked by chill285 1 year ago

Answered by cor-el 1 year ago

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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Add-ons shorcuts (commands API) does not work on non-english keyboard layout

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However bu… (read more)

I have an add-on which listens for "Ctrl+Alt+T" shortcut. It works fine with English (US) keyboard layout, but does not work on the other (Russian in my case). However built-in shortcuts (for example Ctrl+T) do work on Russian layout, so I believe it is a bug.

Asked by nexus.chebykin 1 year ago

Last reply by Paul 1 year ago

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Remove 'Delete Bookmark' from bookmark context menu

Due to the proximity of 'Edit Bookmark...' and 'Delete Bookmark' in the bookmark context menu, I have accidentally deleted bookmarks on several occasions. I know it's po… (read more)

Due to the proximity of 'Edit Bookmark...' and 'Delete Bookmark' in the bookmark context menu, I have accidentally deleted bookmarks on several occasions.

I know it's possible to undo deletion of a bookmark in the Library window, but I'd prefer to avoid accidentally deleting bookmarks in the first place. So I'm wondering if it's possible to remove 'Delete Bookmark' from the context menu, at least in the browser window. It doesn't matter whether or not it would remove the option from the context menu in the Library window. As long as I could still delete bookmarks with the Delete key in the Library window it would be an improvement. Alternately, if there's a way to have a confirmation dialog appear when deleting bookmarks that would also be acceptable.

Asked by baloney8sammich 1 year ago

Last reply by cor-el 1 year ago

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Finding printers

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers fro… (read more)

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers from all applications except Firefox (Latest version). 1 client machine can print to both printers from Firefox, another can print to one printer and the last cannot print from Firefox at all.

I have varied the defaults and refreshed and re-installed Firefox but there is no change. The Saved Settings for printing have been cleared.

There a large number of "Modified print settings" on the machine that can print from Firefox to both printers. This setting is absent in the other machines.

Is there a way in which I can get all the 3 client machines to print from the web on both printers?

Any help would be very much appreciated.

Thanks very much, in hope

Barry Jefferies

Asked by bazzaj 2 years ago

Last reply by bazzaj 2 years ago

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SUGGESTION (Firefox focus for windows 10}

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW M… (read more)

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW MUCH YOUR CUSTOMERS\SUPPORTERS WOULD LIKE THAT YOU MUST GIVE US THE SAME FEATURES AS WHAT YOU.S HAVE ON THE ANDROID VERSION OF FIREFOX FOCUS IT WOULD GREATLY APPRECIATED ACCEPTED BY EVERYONE THAT USES YOUR PRODUCTS\BROWSERS

Asked by Donovan 2 years ago

Last reply by Paul 2 years ago

  • Solved
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Disable tab animations (FF 102)

An old question but seems like the about:config parameters have changed recently. the following don't exist anymore : toolkit.cosmeticAnimations.enabled ui.prefersRe… (read more)

An old question but seems like the about:config parameters have changed recently. the following don't exist anymore : toolkit.cosmeticAnimations.enabled ui.prefersReducedMotion

I've searched with other keywords but couldn't find the new one.

Asked by caetano1 1 year ago

Answered by Terry 1 year ago

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Cannot get new norton password manager to work with new Firefox change

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks… (read more)

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks Norton PW manager to go to another webpage for a redirect and it just spins.

Please fix, I need to get in my Norton PW manager for passwords.

Thanks!

Asked by bfehrle 1 year ago

Last reply by cor-el 1 year ago

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pdf Downloads Showing Up As Chrome HTML Document

I have always downloaded files including pdfs with Firefox with no issues. However, today, any pdf file I download shows up in my download folder as a Chrome HTML Docume… (read more)

I have always downloaded files including pdfs with Firefox with no issues.

However, today, any pdf file I download shows up in my download folder as a Chrome HTML Document which I cannot access.

Any ideas of how to fix and what might have caused this?

Thank you.

Asked by lgrant124 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Builtin screenshot tool does not save my pic

I use built-in screenshot tool to take picture. When I click to the Download button, no file is saved. Try to open Firefox in Troubleshoot Mode but file is still not save… (read more)

I use built-in screenshot tool to take picture. When I click to the Download button, no file is saved. Try to open Firefox in Troubleshoot Mode but file is still not saved.

Firefox 102.0.1, 64-bit on Ubuntu 22.04, install from https://launchpad.net/~mozillateam/+archive/ubuntu/ppa.

Asked by Nguyễn Hồng Quân 1 year ago

Last reply by cor-el 1 year ago

  • Archived

DoorDash Webpage Error 404???

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states -- Hmmm! The page you're looking for must be here somewhere... error code: 404 … (read more)

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states --

Hmmm! The page you're looking for must be here somewhere... error code: 404 ERR_004 Maybe you'd like to go back home

(See screenshot.)

This does not occur on any other browser.

What is this nonsense?

Asked by dkwalton 1 year ago

Last reply by Dropa 1 year ago

  • Archived

can't load my military pay website

I am retired military and when I try and enter the site' it says that the site doesn't support firefox browser. It does support Microsoft edge,,which I hate. I did all… (read more)

I am retired military and when I try and enter the site' it says that the site doesn't support firefox browser. It does support Microsoft edge,,which I hate. I did all the troubleshooting on the subject, to no avail. HELP

Asked by coganra 1 year ago

Last reply by coganra 1 year ago