Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (read more)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

Asked by Falom 5 months ago

Last reply by pieterdekker 1 week ago

Duplicate install of Firefox

Hello all! I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Fi… (read more)

Hello all!

I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Firefox and had to set everything up and sign in as I usually would on a fresh system install. Today, however, I somehow managed to launch both of them at once (I don't know how, as I just use the UI shortcut). After closing both fully, I can now only start the "old" one via the shortcut.

OS: Bluefin / Fedora 42.20, Gnome 48.6

According to the list of flatpaks, only one is installed. Unfortunately that's roughly where my knowledge of Linux ends, so I can't troubleshoot this further. Help will be apprecciated, as I don't want to roll a die on which of these will start up every time I reboot.

Asked by Giklab 2 weeks ago

Last reply by Giklab 17 minutes ago

how to save my tabs when I quit firefox - I lose all my tabs when I quit

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This… (read more)

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

Asked by bergiekl 19 minutes ago

cant sign into firefox wont accept my password

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i don… (read more)

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in

Asked by laurence mcleish 1 hour ago

Issue with printing online bill PDFs in Firefox

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the … (read more)

Hi everyone, I’m managing an online bill information website, and some users reported an issue when they try to download or print a PDF bill using Firefox. Sometimes the print preview doesn’t load, or the layout breaks, while it works normally on other browsers.

Is there any recommended Firefox setting, extension, or workaround to prevent this issue? Also, is there a specific print CSS or PDF format Firefox prefers to handle better?

If testing is required, this is an example page where users reported the problem: https://fescoebillcheck.pk/

Thanks in advance for any guidance.

Asked by Emma Taylor 6 hours ago

Last reply by Agent virtuel 4 hours ago

Oct.14.2025 Update: Weird white boxes on dark mode

After the update on the 14th, dark mode has gained weird stylistic choices that I cannot find a way to alter: namely, when closing a new tab, a white box with black font … (read more)

After the update on the 14th, dark mode has gained weird stylistic choices that I cannot find a way to alter: namely, when closing a new tab, a white box with black font appears -as opposed to the previous darker toned grey/purple with white font. However as of writing this post, I notice that dark mode is not working on this webpage. Seeing as I have an extension enabled in addition to the basic dark mode selection in Firefox settings, I can only imagine that something was broken in the update. Please advise, the change is jarring.

Asked by elvenbiv 3 weeks ago

Last reply by Mike Clark 5 hours ago

Ad blocker

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the a… (read more)

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Asked by Roseanne V. Sabol 5 days ago

Last reply by Mark 5 hours ago

  • Solved

can't access installed themes

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and ha… (read more)

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and have found no solutions that work.

Asked by moonsharky 1 day ago

Answered by Mark 5 hours ago

Account changes problem

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep gett… (read more)

Trying to add a secondary email, change password, two step verification or basically anything that requires a confirmation code beyond logging in do not work. I keep getting codes in my email, enter in the dialog box, click confirm and...nothing happens. no loading icons or error messages. no indication that anything is happening. dialog box just gets stuck and doesn't do anything.

Asked by josephkchavez 5 hours ago

iOS Firefox mobile keeps changing search engine

Started yesterday, whenever I close out Firefox it switches my search engine from Kagi back to Google. Go into settings, change back to Kagi. It's reset to Google as soon… (read more)

Started yesterday, whenever I close out Firefox it switches my search engine from Kagi back to Google. Go into settings, change back to Kagi. It's reset to Google as soon as I close Firefox again.

Asked by Matthew Tarpy 7 hours ago

Last reply by Agent virtuel 6 hours ago

Cookies with Nord VPN

Trying to log into Nord VPN with my iphone but keep getting error that cookies are enabled. Turned off every tracking protection etc I could think of and still have this … (read more)

Trying to log into Nord VPN with my iphone but keep getting error that cookies are enabled. Turned off every tracking protection etc I could think of and still have this problem on my iphone.

Is there a specific place as nothing in the help for cookie managment.

Asked by rven4ever 7 hours ago

  • Locked

ROBLOX's webpage doesn't load after the new update (unless in incognito)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and th… (read more)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and the roblox icon at the top left. All of which do nothing when pressed.

The weird thing is that it works completely fine on an incognito tab..? Now I noticed something similar happening with other roblox's websites, where some parts of the site would break in very similar ways, but I thought nothing of it cause it didn't affect me too much. But after the new update, it extends to everything, not just one sub-page of roblox, the entire website is like this.

I removed my extensions and restarted my browser to see if that would fix anything but it didn't help.

Asked by No0bm 3 months ago

Last reply by Jackson Jacksonjack 7 hours ago

TenTabs Extension?

When Pocket was replaced by TenTabs, my Pocket extension vanished and I'm unable to locate the new TenTabs one -- if it even exists. Is it possible to "bookmark" TenTabs … (read more)

When Pocket was replaced by TenTabs, my Pocket extension vanished and I'm unable to locate the new TenTabs one -- if it even exists. Is it possible to "bookmark" TenTabs articles? If not what was the point of the change other than to make the product useless?

Asked by Gary Koob 8 hours ago