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Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (read more)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar 3 days ago

Last reply by milosagastume11 2 days ago

VPN problem

Hi, I downloaded a express VPN on my system, but it is not working smoothly. Sometimes websites are not loading and showing the error of page is not found. facebook, appl… (read more)

Hi, I downloaded a express VPN on my system, but it is not working smoothly. Sometimes websites are not loading and showing the error of page is not found. facebook, apple.com and some of pages like thoughts on volcano hybrid in these websites and pages, in these pages and website I am facing the problem continuously, Kindly guide me the solution of this problem.

Asked by jenifer.jj748 3 days ago

Last reply by rebug 2 days ago

Recent Activities

Hi, I just downloaded the Firefox on my galaxy S6 device. It is a great browser and its really fast. I am having a problem of history from last week that many of the webs… (read more)

Hi, I just downloaded the Firefox on my galaxy S6 device. It is a great browser and its really fast. I am having a problem of history from last week that many of the website didn't show in history. Mostly I use Facebook , pintrest and ihomedental a. I am unable to see my recent activities, Can anyone guide me the solution?

Asked by juliamicheal975 3 days ago

Last reply by milosagastume11 2 days ago

FireFox is schizophrenic! How do I stop it from switching languages on my PC?

I have just had my PC updated to Win 10 at a neighborhood PC shop here in Germany. But now I can't get all the screens to speak in English. I have placed a check-marke … (read more)

I have just had my PC updated to Win 10 at a neighborhood PC shop here in Germany. But now I can't get all the screens to speak in English. I have placed a check-marke on several Menus that ask for a language preference. But it doesn't seem to help. What I have been getting when Mozilla opens up with a split screen is, one screen is in English and the other is in German. I suspect the cause for this is because my e-mail address has a '.de' at the very end, which is Germany. So It looks to me like there is a s/w problem at your end. The s/w keeps looking at my address, instead of the screens where I have asked it to write to me in the English language. Is there a fix for this problem yet? Or must I wait some more before it get's fixed.

Asked by warp4dennis 3 days ago

Last reply by cor-el 2 days ago

Firefox mutes video after pausing or scanning

On a number of sites (YouTube, Twitch, Netflix, etc), after pausing and resuming a video or jumping to a new timestamp, the video will play but be muted. The video player… (read more)

On a number of sites (YouTube, Twitch, Netflix, etc), after pausing and resuming a video or jumping to a new timestamp, the video will play but be muted. The video player does not show it is muted, but no sound is playing. Jumping to another timestamp or using a keyboard shortcut to jump a couple of seconds will resume audio playback. This started happening within the last few days. Any ideas on how to fix this would be appreciated

Asked by DJ 3 days ago

Not showing comments in certain websites

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't… (read more)

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Asked by Ausemika 2 days ago

Last reply by Ausemika 1 day ago

Access denied on bank sign in page

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have p… (read more)

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Asked by uglyangel72 1 day ago

Last reply by uglyangel72 1 day ago

Website links/buttons stop working until page is refreshed

Constantly, however quite sporadically, links or buttons within websites just stop working and go dead: but only when using Mozilla on my windows computer. For instance, … (read more)

Constantly, however quite sporadically, links or buttons within websites just stop working and go dead: but only when using Mozilla on my windows computer. For instance, I was just on a website for grohe bathroom fixtures. I chose to load 100 products per page. I got to the bottom of the page and want to click on the second of two page possibilities, and nothing happens when I click. This happens all the time, for months and months now! Why are internal links or buttons going dead on various sites, for no reason, no timing I can put my finger on or anything else. The only fix is to reload the page, and when that doesn't work i resort to loading the page on chrome.

Asked by naturedr 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Google search error

I use Firefox as my defauly browser. However, today (12/04/21) in the UK, when I search on Google, the results populate on Yahoo! It's very bizarre. The same happens afte… (read more)

I use Firefox as my defauly browser. However, today (12/04/21) in the UK, when I search on Google, the results populate on Yahoo! It's very bizarre. The same happens after highlighting, right-clicking and selecting 'search on Google'. The results are populated on Yahoo. Chrome is fine, Google works as normal. It's only Firefox. Anyone else experiencing this issue?

Asked by neilmannix 1 day ago

Answered by FredMcD 1 day ago

Saved Passwords

I did report this a while ago and have heard nothing? Saved passwords no longer works for Nectar. They have changed the log in page which needs to be the full address of:… (read more)

I did report this a while ago and have heard nothing? Saved passwords no longer works for Nectar. They have changed the log in page which needs to be the full address of:- https://www.nectar.com/id/start/enter-card-number?next=/homepage But Firefox deletes this to:- https://www.nectar.com This is no longer a valid web page/address?

Asked by jbeaven 1 day ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 day ago

different results on different systems

using firefox 87.0 on three different systems - all with same add-ons and extensions. Two of the three will not display a bank web site properly. How do I trouble shoot? … (read more)

using firefox 87.0 on three different systems - all with same add-ons and extensions. Two of the three will not display a bank web site properly. How do I trouble shoot? When I use safe mode, site still not displayed properly but log-in box now shows up. Went through all add-ons and extensions - all are configured exactly the same, cleared all cache and cookies, rebooted etc. Still no go. Windows 10 64bit with all current updates.

Asked by fishway 1 day ago

Last reply by FredMcD 21 hours ago

Access denied message

I have tried several times to sign in to my bank with my Firefox browser, which I use all the time for the same function. However, this time I keep getting an Access Deni… (read more)

I have tried several times to sign in to my bank with my Firefox browser, which I use all the time for the same function. However, this time I keep getting an Access Denied message. This seems to be particular to Firefox, as I have been able to log on using Chrome with no problem.

Asked by deni51 23 hours ago

Last reply by cor-el 21 hours ago

在loading前显示准备加载的网址

当我从收藏夹或一个网页点击一个访问速度较慢的链接时,网址栏首先会显示是空白的,然后当浏览器正式开始加载,出现进度条后才会显示链接,这让我想要复制链接时很困扰,停止页面加载然后刷新页面,页面会丢失回到主页。

Asked by Know 7 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 9 minutes ago