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Can't create recovery key. new password not accepted. what do I do?

I somehow have two mozilla account. Or one with two emails. Can't even tell which is the case. When I look at accounts.firefox, I see a gmail one as primary and a soni… (read more)

I somehow have two mozilla account. Or one with two emails. Can't even tell which is the case.

When I look at accounts.firefox, I see a gmail one as primary and a sonic one as secondary.

I also use a password manager which I can't access from pages accepting changes, so I keep having to create stupid passwords that aren't really secure. but I save them.

When I try to create a recovery key using my primry email, the password I created is not accepted.

So completely frozen. Would like to set up a ticket and get help as I have previously via email but I don't know how I managed to do that either. Don't know what to do. Can someone direct me to a live human way to get help?

Open 1 1 63

password

I changed my password.......still not letting me in....so I changed emails....I'm confused.....I want to know did my new pc accept my change of passwords from my older co… (read more)

I changed my password.......still not letting me in....so I changed emails....I'm confused.....I want to know did my new pc accept my change of passwords from my older computer?

Archived 1 209

lost all my passwords

hi! today i bought a new computer and tried to sign into my firefox account.but unfortunately i only remembered my email name.so i changed my password by "forgot password… (read more)

hi! today i bought a new computer and tried to sign into my firefox account.but unfortunately i only remembered my email name.so i changed my password by "forgot password".now all my saved password are gone. how can i get those back? i dont have the old ssd that had firefox . should i send an email to mozilla?

Archived 1 36

paswords

Sp I went away for 18 months and I got out of jail with nothing, no devices at all.So I'm trying to get back into my accounts My recovery account is [edited from public] … (read more)

Sp I went away for 18 months and I got out of jail with nothing, no devices at all.So I'm trying to get back into my accounts My recovery account is [edited from public] @outlook.com, I have all the info to all my account there, but I don't remember the password or it's just locked me out I don't know.That account is also the recovery for firefox too. So I'm not sure how to get that info, but it's here someplace on this browser

Archived 1 119

Cat login

I can’t login my account because it says the password is incorrect but I have not changed and I did not pot a phone number or email

Archived 1 239

Codes being emailed to [email 1 removed] not arriving

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I ha… (read more)

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

Locked 1 109

Password

Cannot login. Always says password incorrect. Changed password numerous times, always using recovery key. No luck. Please help.

Locked Archived 1 220