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BSOD in Win 10, Unexpected Kernel Mode Trap, this stopped after uninstalling Firefox???

I was randomly getting the BSOD in Win 10 Pro 64b. Message said the error was "Unexpected Kernel Mode Trap". No external devices were connected, no new software had been … (read more)

I was randomly getting the BSOD in Win 10 Pro 64b. Message said the error was "Unexpected Kernel Mode Trap". No external devices were connected, no new software had been installed, all drivers looked good. RAM was replaced (16GB). After looking at event viewer I saw that Firefox was running in all events. I uninstalled Firefox and it seems problem has stopped. Is this common, do I just need to re-install Firefox????

Thanks, KL

Asked by rumad 6 days ago

Firefox/85 scored much slower/lower on speed-battle.com

On the same computer (older Dell laptop) speed-battle.com scores: Chrome/88: 521 Edge/88: 486 Opera/73: 398 Firefox/85: 257 Firefox used to be on top, now it's at t… (read more)

On the same computer (older Dell laptop)

speed-battle.com scores:

  1. Chrome/88: 521
  2. Edge/88: 486
  3. Opera/73: 398
  4. Firefox/85: 257

Firefox used to be on top, now it's at the bottom, WHAT HAPPENED???

Asked by shawn88 6 days ago

Last reply by TyDraniu 3 days ago

Failure to save preferences

In https://www.tvtv.ca/bc/abbotsford/v2t5t1/lu36260D I opt to save my favorite channels. They then appear whenever I go to the site. Until-- I leave Firefox or reboot … (read more)

In https://www.tvtv.ca/bc/abbotsford/v2t5t1/lu36260D I opt to save my favorite channels. They then appear whenever I go to the site. Until-- I leave Firefox or reboot the computer and the favorites are no longer available. If I do the same thing in Chrome, it remembers the preferences at all times, including after rebooting. Is there a way to make Firefox work as well as Chrome on this issue?

Asked by 2ndcello 6 days ago

Last reply by 2ndcello 5 days ago

Battery drain in macOS big sur

After upgrading to macOS Big Sur, Firefox (latest version) are consuming battery in the background when computer is sleeping and the battery drained out in a couple of da… (read more)

After upgrading to macOS Big Sur, Firefox (latest version) are consuming battery in the background when computer is sleeping and the battery drained out in a couple of days.

I checked the energy graph in macOS and indicates the Firefox are using the significant battery. I restarted my computer several times and reinstalled the latest version of Firefox and the problem still exist.

Asked by 刀之魂 6 days ago

video playback issue with fresh install of ubuntu

hi, i just installed ubuntu 20.04 LTS. I am not running any extensions or add-ons, just default settings. I can't play any youtube video that is considered 'live'. I can … (read more)

hi, i just installed ubuntu 20.04 LTS. I am not running any extensions or add-ons, just default settings. I can't play any youtube video that is considered 'live'. I can watch any other video on youtube, however. For the 'live' videos, I get a message: 'Your browser can't play this video, learn more' And when I click learn more, it says my browser is up to date. I tried streaming other videos from websites like crunchyroll.com and none work. I followed some suggestions to clear cache, turn on video/audio settings, etc. but nothing is working. Please assist. thanks.

Asked by sktrinh12 5 days ago

Windows load slowly

I loaded Firefox onto a new Win10 laptop yesterday and made it the default browser (against the "recommended" Edge). Today some websites are loading very slowly (e.g. PCM… (read more)

I loaded Firefox onto a new Win10 laptop yesterday and made it the default browser (against the "recommended" Edge). Today some websites are loading very slowly (e.g. PCMag home page takes 30 seconds to load). Some https sites load normally and others are slow. I refreshed Firefox, did not fix it. Is there something I can do?

Asked by stevenconner 5 days ago

Last reply by jscher2000 5 days ago

  • Solved

having issues with JavaScript

I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing h… (read more)

I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing happens. When I try to modify the search terms it returns me to the original search terms. Also, in the classroom portal called Brightspace I am unable to see embedded video clips.

These issues never occurred in the past versions. These issues do not occur when I use Chrome.

Asked by philip.g.gentile 5 days ago

Answered by Wesley Branton 5 days ago

  • Solved

Page zoom settings not saved.

Each time I start FF 85.0.2 I must reset each web page custom zoom setting as they are not saved from the previous session. I have carried out a refresh to no avail. I ha… (read more)

Each time I start FF 85.0.2 I must reset each web page custom zoom setting as they are not saved from the previous session. I have carried out a refresh to no avail. I have reinstalled FF without any improvement and History is set to 'remember'. I set some zoom levels whilst in safe mode and restarted but no better. What can I do to fix this problem?

Asked by rafikiphoto 5 days ago

Answered by rafikiphoto 4 days ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 5 days ago

Last reply by Wesley Branton 5 days ago

When cache passes 400, Firefox slows down

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (v… (read more)

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (video streaming causes no cache problems and are generally unaffected by slow Firefox performance)

If I'm not working and doing many hours of browsing daily, I have to clear my cache 5-6 times a day, after every couple of hours. In the older Firefox, this was easier because "cache" and "cookies" were separate actions, so in three clicks (preferences, cache, clear) I could be browsing again. But in recent versions, the clear cache is now a longer process (preferences, privacy, cache, uncheck cookies, clear), then I can get back to browsing. (This seems to be a trend with a lot of new software engineers, making steps longer instead of shorter, mind boggling.)

I've already read some "answers" here that claim that clearing the cache "should" not improve performance. This is silly. Thousands of us are constantly forced to manually clear our cache to be able to use Firefox. It's tiring, and gaslighty, but I continue with Firefox because I believe in the community principles of Firefox, but instead of improvements, every update just brings more and more dysfunction). Firefox's cache not self-managing is such a huge problem that there's a dozen extensions for cache clearing, but since my last Firefox reset, I can no longer find the one I liked, and the new cache clearing extensions don't perform so well, so it's back to preferences-manual-cache clear.

Symptoms: -Page loads slow or stall -Twitter feed bounces to top of page (even with accessibility-Reduce Motion-setting) -Facebook group members list page bounces to top -Facebook post history browsing slows to a crawl (made worse by fb having removed its time selection tools, so now to see a historical post, we must scroll, scroll, scroll, scroll, and Firefox eventually just stalls out) -Logins fail That's when I head over to my cache, see it's above 400 or sometimes above 500, un-click cookies (which I sometimes delete too, any time the cookies are over 100, even though I'm set to minimal cookie retention, I delete all cookies older than a week), CLEAR CACHE, then Firefox performs correctly... for a couple of hours anyway.

In theory, Firefox cache is supposed to "self-clean" of the old stuff? but I have not seen that in practice. Since this is a problem for so many people, why doesn't Firefox create an easy button to clear only the content we want, instead of total wipe? (I also reset my Firefox entirely 3-4 times a year, but I hate doing this as so many preferences get lost)

Asked by TNT666 5 days ago

Last reply by jscher2000 2 days ago

Unable to connect to crypto mining websites

When I try to open sites like HiveOS [OS] or Flexpool I always get an "Unable to Connect" error. This happens of both my Mac and my Linux machine but not my phone's Firef… (read more)

When I try to open sites like HiveOS [OS] or Flexpool I always get an "Unable to Connect" error. This happens of both my Mac and my Linux machine but not my phone's Firefox. It does not happen in other browsers such as Safari. I followed all the tips in Firefox can't load websites but other browsers can but none of them worked.

Asked by samgarmany 5 days ago

Firefox Hangs when waking from sleep

I just got a new Mac Mini which is running 11.2.1. When I wake my Mac, Firefox won't respond. Quitting and restarting immediately fixes the problem. Any thoughts on this … (read more)

I just got a new Mac Mini which is running 11.2.1. When I wake my Mac, Firefox won't respond. Quitting and restarting immediately fixes the problem. Any thoughts on this problem?

Asked by lenny3200 5 days ago

Not possible To open any website -

Hello dear supporters, Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked. Or sometimes there is a reduced layou… (read more)

Hello dear supporters,

Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked. Or sometimes there is a reduced layout loading on the websites I want to go to _ more like in html mode.

different errores occur Browsing with Firefox:

SSL_ERROR_HANDSHAKE_FAILURE_ALERT SSL_ERROR_BAD_MAC_READ The wlan connection is stable - as in can Go in the Internet with other devices.

And the problem also occurs with other browers . Additional Info: (Also the Connection to the email servers communicates a problem with SSL: Failed to send the message. SSL has received an entry with invalid message authentication code. The settings for smtp.1and1.de must be corrected. ... then Every once in a while I can send messages )

Could you please help me to fix the problem with Firefox as I am in home office, like many of us, and working gets difficult like this.

Thank you Silvia

Asked by w.silvia 4 days ago

Last reply by w.silvia 4 days ago

Firefox wont load any sites or even the settings menu

Issue: Firefox browser loads and displays correctly, but will not load any webpages. Clicking a bookmark, or typing a URL and pressing enter, both do nothing. I can click… (read more)

Issue: Firefox browser loads and displays correctly, but will not load any webpages. Clicking a bookmark, or typing a URL and pressing enter, both do nothing. I can click the menu button to see the menu, but clicking on options does not do anything.

Thoughts: It is like the code for the browser is missing, even though the software seems to load fine, like when you add a button on a form in visual studio but don't add any code behind it.

What I've tried: Fresh install x2 with the latest version

Installed version: 85.0.2 64bit

Asked by omgitskey 4 days ago

Last reply by FredMcD 4 days ago

  • Solved

Firefox keeps asking for master password

I do use Eset. I have cancelled the master password ,closed Firefox and then restarted it to put the master password option back on but the problem persists. It is happen… (read more)

I do use Eset. I have cancelled the master password ,closed Firefox and then restarted it to put the master password option back on but the problem persists. It is happening on all the pc's in the household. Using Windows10.

Asked by pamwilson.mcml 4 days ago

Answered by cor-el 4 days ago

not responding

Hello everyone, 3 weeks ago I have started to face random crashes and no responding at all from my browser. Even though I have the latest version of Firefox but nothing s… (read more)

Hello everyone, 3 weeks ago I have started to face random crashes and no responding at all from my browser. Even though I have the latest version of Firefox but nothing seems to work well and I don't know the reason since it doesn't give me crash reports. In addition I didn't install any suspicious add-ons or external plugins since the problem had accrued.

Thanks in advance.

Asked by E-seck 4 days ago

Internet speed drops when Firefox starts

before Firefox starts 441 mbit/s after starting Firefox 235 mbit/s I close Firefox and the speed is again around 500 mbit/s What does Firefox do with my internet channel… (read more)

before Firefox starts

441 mbit/s

after starting Firefox

235 mbit/s

I close Firefox and the speed is again around 500 mbit/s

What does Firefox do with my internet channel?

Asked by Нина 4 days ago

even my language is set to Spanish, i reeive many times msgs in portuguese from MOzilla

when i search any subject in Google, trough Mozilla, i receive many msgs in portuguese, even if my language is set as Spanish This is a problem i have only from some mont… (read more)

when i search any subject in Google, trough Mozilla, i receive many msgs in portuguese, even if my language is set as Spanish This is a problem i have only from some months to here, before, all was correct best rgds Enrique info@zytech.es

Asked by info4866 4 days ago

Last reply by cor-el 4 days ago