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  • Solved

Cannot chance password or generate recovery key

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though… (read more)

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though, as I can use it to log into my account. I've tried multiple times on two computers and checked and re-checked the password, but the error message keeps appearing.

Asked by eleni205 1 week ago

Answered by cor-el 6 days ago

Clicking Reddit Bookmark Requires 2 Clicks

Good day, I have noticed that my Bookmark in the Bookmarks Toolbar sometimes requires 2 clicks to load Reddit.com. This is the only Toolbar Bookmark to exhibit this behav… (read more)

Good day,

I have noticed that my Bookmark in the Bookmarks Toolbar sometimes requires 2 clicks to load Reddit.com. This is the only Toolbar Bookmark to exhibit this behavior. Every other bookmark I have loads the page after a single click of the icon on the Bookmark Toolbar. It appears the browser makes no effort to reach the Reddit site (could be an issue with Reddit.com, but it really appears FireFox just does nothing after the first click).

I first noticed this several months ago (maybe as long as a year ago), but assumed I was just missing the button. I have since ensured I carefully single click directly on the icon, no dragging, yet it still sometimes does not load Reddit after the first click. Very often it requires 2 clicks, as the first was totally non-responsive.

I have many Bookmarks on the Bookmark Toolbar that I use regularly. Reddit is the only one that exhibits this behavior.

How can I correct this behavior?

Thanks for your time, John

Asked by johnp213 1 week ago

Last reply by TerryN21 3 days ago

Firefox shortcut with VPN option on

Hello, sorry for my English. I would like sometimes to launch Firefox behind VPN. I can indeed do it by using options manually, it works perfectly. All along my search, I… (read more)

Hello, sorry for my English. I would like sometimes to launch Firefox behind VPN. I can indeed do it by using options manually, it works perfectly. All along my search, I have found that a private mode launcher can be made ("C:\Program Files\Mozilla Firefox\firefox.exe" -private-window). Is there any similar instruction, but for a Firefox manual VPN option activate ? Thank you for your attention.

Asked by heaqks 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 days ago

changing the Firefox icon

I want to change how the firefox icon looks ON THE TASKBAR AND QUICK MENU. I've been searching for a while but i can only find how to change it as a shortcut on the des… (read more)

I want to change how the firefox icon looks ON THE TASKBAR AND QUICK MENU. I've been searching for a while but i can only find how to change it as a shortcut on the desktop, can anyone help?

Asked by John_R 1 week ago

Last reply by strafy 1 week ago

FF 88.0.1 Update No Pocket on Start Up or New Page

FF updated to 88.0.1 and I don't get any pocket articles on start up or new page. I check about:config and both pocket setting are set to true. I disabled it and enables … (read more)

FF updated to 88.0.1 and I don't get any pocket articles on start up or new page.

I check about:config and both pocket setting are set to true. I disabled it and enables it a few times and still issue persists.

My other PC did the same update and no issue on that one. Settings are the same in about:config.

Asked by X-X-X 1 week ago

Last reply by TerryN21 2 days ago

Master password not remembered

Every time I open Firefox it asks me for my master password. I have read a lot of forums but nothing has worked. I do not use sync or Windows 10 sync, I doubled checked t… (read more)

Every time I open Firefox it asks me for my master password. I have read a lot of forums but nothing has worked. I do not use sync or Windows 10 sync, I doubled checked to make sure they are both off. I have refreshed Firefox to default settings and used with no add ons. The only security software I use is Comodo and I have looked all over for any settings that will effect firefox's memory. Since Firefox won't keep a master password even in default mode I'm thinking its outside Firefox and the only thing that comes to mind is Comodo. I really don't want to remove Comodo and then have to set everything back up. I have quit Comodo but its the same thing.

thank you for any help, this has been driving me crazy!!

Asked by Ieke27 1 week ago

Last reply by cor-el 1 week ago

search feature did not work for Hertz

I wanted to check a Hertz reservation. I typed Hertz into the Firefox bar at the top and selected the first entry that had the Hertz logo followed by https:\\www.Hertz.… (read more)

I wanted to check a Hertz reservation. I typed Hertz into the Firefox bar at the top and selected the first entry that had the Hertz logo followed by https:\\www.Hertz.com. I clicked that entry and only a white page came up. I tried reloading and nothing happened. Eventually, I opened a new window and again typed Hertz in the bar. This time i scrolled way down and found a google symbol next to the word Hertz. I clicked that and it worked. How can I automatically search with Google so that I don't have trouble accessing sites?

Asked by peggywarner 1 week ago

  • Solved

Firefox not loading some internet pages

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is st… (read more)

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is still in the toolbar and the screen is still white. If I refresh a few times, maybe go to a different part of the same website and navigate from there, I do always manage to get there, but not sure what the problem is. This problem is new this week, and I think came from either switching internet providers earlier this week or trying out "Hopin" the next day, a video conferencing platform that my computer/internet totally couldn't handle. (I didn't notice the problems before trying Hopin but perhaps I didn't notice that first day.)

I have cleared my cache and cookies, and have also tried (following the advice of another answer on the same issue) renaming the Firefox program folder and installing Firefox again. I'm on Windows 10, 64-bit HP laptop. My extensions are uBlock Origin, Privacy Badger, Malwarebytes, Honey, Facebook Container, and Colour -- but all of these I had long before this issue started.

Asked by FrancesKoz 1 week ago

Answered by FredMcD 4 days ago

Synchronizing only selected passwords to Firefox account

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchroni… (read more)

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchronize a new checkbox will appear on the list of elements to synchronize or it'll appear as a "subcheckbox" after user clicks "logins and passwords". After that user will be able to click a checkbox for every password separately.

Asked by raiton7 1 week ago

Last reply by cor-el 4 days ago

Upload of video file hangs up

Uploading large video file to YouTube video (2GB). Upload hangs some times at .9GB , 1.2GB 1.5GB. Finally I will get it uploaded. after a couple of hours trying. Any help… (read more)

Uploading large video file to YouTube video (2GB). Upload hangs some times at .9GB , 1.2GB 1.5GB. Finally I will get it uploaded. after a couple of hours trying. Any help or ideas would be appreciated. Running Dell XPS 15 9500. Processor Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz, Installed RAM 64.0 GB (63.8 GB usable), 64-bit operating system, x64-based processor Windows 10 Pro, Version 20H2, OS Build 19042.964, Firefox version 88.0.1 (64-bit) and up to date.

Asked by drharper 1 week ago

google translate of document no longer working

Afternoon everyone... a couple of days ago I suddenly became unable to translate documents in google translate, (https://translate.google.com) and this occurs only using … (read more)

Afternoon everyone... a couple of days ago I suddenly became unable to translate documents in google translate, (https://translate.google.com) and this occurs only using the Firefox browser, it is fine on Chrome. This is not putting text into the box, it is clicking and uploading a document for translation. The upload works fine and I see the source document on the screen, and then it just goes back to the screen with empty source box waiting for me to type into it. I don't know if anyone can help me troubleshoot this one as it might not be a problem with Firefox, but all assistance appreciated. This is happening on all my computers. I believe I have the latest Firefox version (88.0.1)

Thanks

Asked by brian_cleveland 1 week ago

Last reply by brian_cleveland 6 days ago

Secure passwords

Mozilla offers a secure password but when I try to login. Mozilla does not seem to remember anything about it so the login fails. the generated password is something I wo… (read more)

Mozilla offers a secure password but when I try to login. Mozilla does not seem to remember anything about it so the login fails. the generated password is something I would never remember of random letters and numbers. Twc

Asked by twcarlisle9 1 week ago

Walgreens.com

I can no longer log in to Walgreens.com if I use Firefox (default browser). I get the following error message: "We are sorry for the inconvenience, but this service is … (read more)

I can no longer log in to Walgreens.com if I use Firefox (default browser). I get the following error message: "We are sorry for the inconvenience, but this service is currently unavailable. Please try again later." But I have no problem if I use MSEdge. This used to be an infrequent error message that would last for a few hours; now it's continual.

Asked by clark2595 1 week ago

Can't download from Google Drive

Hi. I'm having problems downloading files from my Google Drive account. I tried doing it on Google Chrome and it'll download. But I'm use to downloading them on Firefox s… (read more)

Hi. I'm having problems downloading files from my Google Drive account. I tried doing it on Google Chrome and it'll download. But I'm use to downloading them on Firefox since it's my main source of being on the internet. I've tried uninstalling and reinstalling Firefox and it's still the same. I've even checked my settings and it's the same as before. What do I need to do to be able to download files from my Google Drive again/ Please help me ASAP. Thanks.

Asked by Charlotte 1 week ago

Last reply by TerryN21 5 days ago

From a "dinosauer." Users want to remove g-mail, incl. spam. How would I transfer old outdated browser to Firefox?

Users have desktop with "outdated browser". Automatically about 10 days past Google reformatted e mail, etc. To A slower beta google. We R dinosasauers with some things … (read more)

Users have desktop with "outdated browser". Automatically about 10 days past Google reformatted e mail, etc. To A slower beta google. We R dinosasauers with some things and asking the right question is everything. We want to transfer g mail to Firefox or eliminate G mail spam altogether. Is this possible?

Asked by jw34790 1 week ago

  • Solved

Firefox is sending me to https://www.social-searcher.com/facebook-search/

Hi, Firefox keeps defaulting to https://www.social-searcher.com/facebook-search/ when I have set my default to google.com. Anyone have an idea how to fix this? Thank you!… (read more)

Hi, Firefox keeps defaulting to https://www.social-searcher.com/facebook-search/ when I have set my default to google.com. Anyone have an idea how to fix this? Thank you!

Asked by sally13 6 days ago

Answered by Mohamed Adnan 6 days ago

Some websites display Text out of alignment?

For the last few versions of FF (currently on 88.0.1 (64-bit) OSX Big Sur) certain websites display text incorrectly where the text is bold and each character is offset w… (read more)

For the last few versions of FF (currently on 88.0.1 (64-bit) OSX Big Sur) certain websites display text incorrectly where the text is bold and each character is offset with the next one (see attached Images).

It only seems to happen to certain websites and happens both within my web based email and on standard websites - but only some of them.

I've attached a photo of the issue in my webmail - I'm viewing an email sent to me using mailchimp, but even this is inconsistent as other emails using mailchimp are fine. And as I said before it happens on websites too (examples attached).

I have this issue on my 2020 iMac and my 2020 M1 MacBook Air but not on my 2019 iMac. All 3 are running latest version of FF and all synced to my FF account and have all the same settings. Attached photo of plugins/extensions installed too.

Please help me fix this it's so frustrating!

Thanks

Asked by edstudios 6 days ago

Last reply by edstudios 5 days ago