Firefox Community Forum

Started a few days ago, I'm getting a Access Denied error on Sky News web site-:

Access Denied You don't have permission to access "http://news.sky.com/uk" on this server. Reference #18.6e3f655f.1775840716.11cf0872 https://errors.edgesuite.net/18.6e3f655f.1775840716.11cf0872

Has anyone a clue? I can go to the Sky Watch live..... when I click any link I get the same result above. This happens when running Firefox in safe-mode.

Running Win 7 x64 115.33.0ESR This is the only problem I have.

Dave

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites.

You don't have permission to access "http://www.kroger.com/pr/pickup-delivery-savings-4?" on this server.

Reference #18.13200117.1772323532.fee04a0c

https://errors.edgesuite.net/18.13200117.1772323532.fee04a0c

Hi Team I would like ask about some website issue .The website do not allow me log in because see my Browser as outdated. Can it be fixed somehow? I use Firefox 115.34.0esr .

https://urzadskarbowy.gov.pl/

My windows 8 do not allow update new Browser and I would like use Firefox 115.34

Olek

How do I turn off the "split view" option... or move it somewhere else?

I get you are trying to add features... but this is one I dont need or want... and its in the place of a feature I ACTUALLY use "open link in new tab".

Very frustrating to try to open a new link only to loose HALF the screen I am currently using and NO WAY to move said tab off.

Unbelievably weird placement of this "feature".

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Dear Firefox, My mouse is not doing the usual function. The right click is giving me different options like translate the word I highlighted or search the meaning. I just need the right click to copy. How did it even changed without my knowledge. Thank you, Alice

Just updated my Firefox. I had a huge tab group saved, and tons of bookmarks. I've been using firefox for months, I didn't have an account signed in on the browser though. I updated it and it had to restart, and everything was gone when it reopened. I even clicked that it should reopen tabs after restarting, but it just opened to tell me to make a profile. It told me that they just introduced profiles, and it put me on profile 1, which looked brand new. No browsing history whatsoever, no bookmarks, my background that I set is gone, and I cannot find anythign at all. I had over 50 bookmarks, inclyding very imprtant links for a final paper, and I'm genuinely so upset. Multiple of those bookmarks were things for me to go back to read/watch later and I will literally not be able to find them. If anyone has any tips at all, I'd love them. I am so seriously upset right now and I'm just hoping its possible for that to come back.

Since the last update, I am gettin constant pop ups. I have the blocker turned on. I do have some websites exempted, but I did not make any changes. I get the pop ups all the time now. I used to be able to change the pop up settings on the search bar, but I don't see that anymore.

I have been using Firefox for years, but may have to switch back to Safari if this cannont be resolved.

Frannie Gary

Hello brothers and sisters, i am need help! I'm experiencing performance issues when surfing the 9GAG website. The amount of RAM consumed by this page is growing exponentially. It's gotten to the point where this tab can consume up to 5GB of memory, and that's not the limit. This issue hasn't happened before. I can't figure out what's causing it.

What I did to fix the problem: I reinstalled the browser. I reinstalled add-ons. I reset my old profile, saving only bookmarks and passwords. I reinstalled the operating system. None of this helped. However, my friends don't have this problem with this site. Please help.