Firefox Community Forum

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which search to use, and I don't want it to search in the address bar. I want it in the search box. Thanks.

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. everything I could do. nothing works.

could you tell me what else I can try?

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!