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2FA Sometimes Only Accepts Hardware Key for Biometrics Instead of Touch ID

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in bio… (read more)

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

Asked by Sarah 2 months ago

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 3 months ago

Last reply by TyDraniu 3 months ago

Facebook only halfway works on Firefox

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no lo… (read more)

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Asked by jjenkins9 3 months ago

Last reply by zeroknight 3 months ago

Firefox Memory leaking when i'm on e-mail site

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB … (read more)

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB

Asked by Red 3 months ago

Last reply by Red 2 months ago

Search by image add-on issue

Hello, I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I ge… (read more)

Hello,

I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I get the page with cute creature sitting and fishing in bucket of water with info stated: "Your search did not match any documents. Suggestions: Try different keywords." (screenshot attached). It happens every time, no matter what kind of image I'm looking for. I also added another extension Search by Image on Google by Gustavo Silva and it's the same issue.

Would really appreciate any help with it.

Thanks,

Magdalena

Asked by Mag Zyz 3 months ago

Last reply by Mag Zyz 3 months ago

BROWSER NO LONGER CHECKS FOR UPDATES RUNNING 125.0.1 (64-bit) WITH WIN 10 PRO

BROWSER NO LONGER CHECKS FOR UPDATES (automatic or prompted via HELP>ABOUT) RUNNING 125.0.1 (64-bit) WITH WIN 10 PRO, VPN on or off running NORD 7.22.3.0 Thoughts, or… (read more)

BROWSER NO LONGER CHECKS FOR UPDATES (automatic or prompted via HELP>ABOUT) RUNNING 125.0.1 (64-bit) WITH WIN 10 PRO, VPN on or off running NORD 7.22.3.0 Thoughts, or is this now normal? Tks erik

Asked by subscribe4erik 2 months ago

Last reply by James 2 months ago

PopUp in Outlook Live Hotmail.

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only t… (read more)

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only to Add it. You can Close the link with the X but it keeps returning each time I log in.

We are cautioned repeatedly not to click on unknown links so I haven't.

Could someone please explain in "layman terms" why I am getting this, what it's for and how to stop it?

Thank you to everyone.

Asked by samred64 3 months ago

Last reply by jonzn4SUSE 3 months ago

Download issues

Dear Friends at Firefox, There is only one reason that i'm using Firefox less and less ; because of the download files options. When i choose the option to download… (read more)

Dear Friends at Firefox,

There is only one reason that i'm using Firefox less and less ; because of the download files options. When i choose the option to download to a particular location, inspite of that, most files get down loaded to the firefox download folder and i always have to go there and then copy or move it out to a location desired.

There is no easily vavilable info about that.

Would request some info and help for the same. i have tried all that i could from the current browzer settings and it has not helped.

Been a loyal fan of Firefox and would love to have this resolved.

Thank you,

Ashish

Asked by ashman1998 3 months ago

Last reply by zeroknight 3 months ago

Downloading report results in xlsx or pdf are blocked at first and when released they are corrupted

Since the last upgrade of firefox to version 125 we cannot download anything anymore from our internal servers using firefox. At first the download is blocked because of … (read more)

Since the last upgrade of firefox to version 125 we cannot download anything anymore from our internal servers using firefox. At first the download is blocked because of an insecure source (but the server is on our internal LAN). Then when we choose to allow it anyway, the file always is corrupted. That means we cannot save any report results anymore.

I already tried to uninstall firefox and install an earlier version (124) but the result was the same.

Please help to solve this issue asap

Asked by Louis 3 months ago

Last reply by Agent virtuel 3 months ago

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (read more)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk 3 months ago

Last reply by zeroknight 3 months ago

How to view pdf with dark background in the default pdf viewer on the firefox browser

Hey, i recently came across this post https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray. and i coul… (read more)

Hey, i recently came across this post

https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray.

and i couldn't figure out how to do it. if anyone can tell me steps on how to do it i'll be glad.

thanks.

Asked by Hellf0rg0d 3 months ago

Last reply by Hellf0rg0d 3 months ago

  • Solved

Hyperallergic Magazine won't load in Firefox

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure… (read more)

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

Asked by deborahfeller 3 months ago

Answered by deborahfeller 3 months ago

Looking for extension for minimizing active tab.

I know that it is possible, cause, in the past, I had extension doing exactly that. When I click on an active tab, Firefox just minimized it and went back to the last one… (read more)

I know that it is possible, cause, in the past, I had extension doing exactly that. When I click on an active tab, Firefox just minimized it and went back to the last one I was looking at. But it was for the old version of Firefox. It wasn't compatibile with the new ver of the brawser. Can anyone can help me find some extension doing that please?

Asked by binks77 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Firefox 125.0.1 32 in Windows 10/64

I just switched to Windows 10 from Windows 7. Firefox was working fine, but now many or most pages are garbled; see screen-capture fragments at http://www.fenichel.net/f… (read more)

I just switched to Windows 10 from Windows 7. Firefox was working fine, but now many or most pages are garbled; see screen-capture fragments at http://www.fenichel.net/firefox/. I tried a new Firefox 64-bit, but it crashed on most pages.

Asked by bob380 3 months ago

Answered by bob380 3 months ago

  • Solved

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (read more)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Asked by KevinR1 3 months ago

Answered by zeroknight 3 months ago