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Settings

Settings won't update. After restarting my browser, any settings that were changed revert back to what they were before (Note: Not default settings)

Archived 9 579

New sidebar can't be closed with keyboard shortcuts?

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them… (read more)

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them the same way. This still works to close the actual bookmarks/history, but the sidebar doesn't return to being hidden (despite being hidden before I opened them), it hangs around taking up space on the left of my screen. Even after I removed everything so it's just a useless blank rectangle with "customise sidebar" at the bottom, it defaults to staying open unless I click the button. It's really annoying. Is there any way to make it hide itself again automatically once I'm done using it?

Solved Archived 3 575

Default search engine does not get imported from profile, resets to google

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not ge… (read more)

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

Archived 7 573

Where is the Firefox apt repository for Debian .deb packaged releases? The article's link is broken.

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended https://packages.mozill… (read more)

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

https://packages.mozilla.org/apt leads to 404, not a Debian software repository / archive.

Step 4 (is broken)

Next, add the Mozilla APT repository to your sources list:

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

Solved Archived 2 565

Version 131.0 floating windows above tabs. How do I stop this madness?

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. Th… (read more)

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. The floating window only half shows up above he tab. This is just insane and makes using Firefox almost to much to deal with. Every time I get near a tab the floating window appears and tells me what the tab already tells me. Come on this is GARBAGE!

H E L P !!!! PLEASE....

Solved Archived 8 564

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

bold textBad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I cant get into my Social Sec… (read more)

bold textBad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I cant get into my Social Security account . PLEASE HELP.


Ernest Barrow. [edited email from public community support forum]

Solved Archived 1 538

Extension button Firefox toolbar

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say: "Firefox Extensions: Customize your tool… (read more)

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say:

"Firefox Extensions: Customize your toolbar with the option to remove the extensions shortcut, giving you more control over your browser. When the button is hidden, you can access the extensions panel again at any time from the Firefox menu by clicking the Extensions menu item."

I still cannot drag the button down and out of sight by customising the toolbar.

Suggestions welcome.

Solved Locked Archived 2 533

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Solved Archived 5 524

Firefox suddenly displays all text in foreign, unintelligible character set

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign ch… (read more)

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign character set. It is pervasive - I've tried to use several tutorials to reset the language and all settings to default, but so far nothing has worked. I've uninstalled Firefox using AppCleaner (which gets any leftover files in OS folders, as well as the app itself), but a clean install results in the same issue. I've disabled all add-ons and reset all settings to default as near as I can tell. The only time the browser displays properly is when it's in Safe Mode. I'm not sure if this is related to the OS update, but I can't seem to identify any other recent change that could have the potential to cause this problem. Any suggestions would be greatly appreciated.

Solved Archived 3 510

Can't edit extension settings

In other browsers when I add extensions, I can open an extension panel, or got the the browsers installed extensions section, and edit open up my extension setting pages,… (read more)

In other browsers when I add extensions, I can open an extension panel, or got the the browsers installed extensions section, and edit open up my extension setting pages, and edit them. For example uBlock Origin, but there are others. It doesn't seem possible to do such a thing with Firefox. Is that on purpose or is something wrong?

Solved Archived 5 507

Searching "Block AI enhancements" or "AI controls" doesn't give any options to disable the slop, despite the support page saying so.

I searched how to disable any random new AI features Firefox was about to cram into the browser. I was served this support page that says I can "Block new and current AI … (read more)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Solved Archived 4 503

Pin Websites to Firefox Icon in the Taskbar

Hello, I have just upgraded to windows 11. On firefox I used to be able to right mouse click on the firefox icon in the taskbar to select my saved saved (Pinned) websites… (read more)

Hello, I have just upgraded to windows 11. On firefox I used to be able to right mouse click on the firefox icon in the taskbar to select my saved saved (Pinned) websites. In the past with Windows 10 I right mouse clicked on the url of favorite websites then drag and drop on the firefox icon in the taskbar and that was it. On Windows 11 that no longer works. How do I pin my favorite websites to the firefox icon in the taskbar on Windows 11? I thank anyone for your help.

Archived 1 492

Toolbars

Windows 10, current with latest update. My release of Firefox, after all latest updates, does not show/list any TOOLBARS on the left side of the page. They are gone. I … (read more)

Windows 10, current with latest update. My release of Firefox, after all latest updates, does not show/list any TOOLBARS on the left side of the page. They are gone. I can't find anyway to get that list back. Import from MS/EDGE does not work. I see some TOOL Icons across the top of the page, I repeat............. SOME Tool Icons, not many. Tried to query for help in Mozilla posing that same question. ZILCH of any helpful reply. this is what is answered.......................

To list the toolbars in Firefox, you can: 1. Click the menu button • • Click More tools • • Select Customize toolbar • • Click the Toolbars dropdown menu at the bottom of the screen • • Choose the toolbars you want to display • • Click Done

To display your bookmarks in Firefox, you can use the Bookmarks Toolbar, the Firefox Sidebar, or the Menu bar Bookmarks menu: • Bookmarks Toolbar You can show or hide the Bookmarks Toolbar using the View menu, the keyboard shortcut Ctrl + Shift + B, or by right-clicking on the Tab bar: 1. Click the View menu at the top of the screen • • Go down to Toolbars • • Select Bookmarks Toolbar • • Choose from the following settings: • Always Show: Shows the toolbar on all pages • • Never Show: Hides the toolbar on all pages • • Only Show on New Tab: Shows the toolbar only on the New Tab page 1. • o • Firefox Sidebar You can toggle the Sidebar on and off by clicking the Sidebar button and selecting the option you want to load. • • Menu bar Bookmarks menu You can access your bookmarks from the Menu bar Bookmarks menu if the Menu bar is enabled. To show the Menu bar, you can: 1. Click the menu button • • Click More Tools • • Choose Customize Toolbar • • Click Toolbars at the bottom of the window • • Click Menu Bar • • Click Done to save your changes


Nothing works. There is an attached screen image of the Mozilla Browser Page I see. Thanks for listening.

Archived 1 482

FF 133 on W11 23H2 - Tabs now above toolbars and not below

Since 113 I have had tabs BELOW the Bookmarks toolbar i.e. at the top of the "blank" screen area. 133 has now regressed my setup, back to having tabs above the address b… (read more)

Since 113 I have had tabs BELOW the Bookmarks toolbar i.e. at the top of the "blank" screen area.

133 has now regressed my setup, back to having tabs above the address bar. This is a bad move, as it means that once again the screen content of a tab is separated from the tab by two bars, Address and Bookmarks.

Can anyone point me to a setting or a userChrome code block that will put the tabs below the Bookmarks bar, as the css now no longer works as it stands on 133?

Archived 1 474

Set Private Mode as Default on Acer Chromebook 315?

My husband's Windows computer failed, and I am setting up his new Chromebook as a holiday gift. Unfortunately, the instructions for setting Private Mode as the default fo… (read more)

My husband's Windows computer failed, and I am setting up his new Chromebook as a holiday gift.

Unfortunately, the instructions for setting Private Mode as the default for Firefox don't fit what I see on the Acer Chromebook 315.

Please provide appropriate instructions. I want to place it in his office, ready to go, before he gets up tomorrow morning, December 25. I am in Central Time in the US.

Archived 12 465

AI chatbot custom prompts / textbox field as in screenshot

Hello I was reading this article: https://support.mozilla.org/en-US/kb/ai-chatbot In the section: "Select text to see suggested prompts" there is a screenshot which show… (read more)

Hello

I was reading this article: https://support.mozilla.org/en-US/kb/ai-chatbot

In the section: "Select text to see suggested prompts" there is a screenshot which shows pre-written prompts and a textbox from the shortcut for AI prompts menu. Is it possible to have custom promts which are added to this menu?

Thanks

Best

Noah

Solved Archived 2 464

LastPass icon is missing from the browser bar.

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few … (read more)

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few weeks ago. I have tried to reinstall the extension, but it has had no effect.

Archived 2 463

Firefox bookmarks

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked… (read more)

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked that Profile is correct & the bookmark folder is empty. Where have they all gone. Yes I have restarted my computer but made no difference.

Solved Archived 3 462