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no connection to gmail or googlemail

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else… (read more)

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else on Mozilla seems to work fine. I don't get any messages to say why. The input just sits there with the fullstop going left and right. Any ideas ?

Asked by william.croy 2 hours ago

Last reply by jonzn4SUSE 1 hour ago

Substack menus and options do not work in latest Firefox update

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuria… (read more)

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuriating. I have had to go back to Edge to get these features to work. Dashboard link does not work. Share link does not work. Cannot post comments. Infuriating.

Asked by myfreedomfirst 5 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Picture in Picture has gained borders to the pop out?

Hey there, Whenever I use the picture in picture feature on Firefox to watch something while doing other things,it has randomly gained these black bars on the side of th… (read more)

Hey there,

Whenever I use the picture in picture feature on Firefox to watch something while doing other things,it has randomly gained these black bars on the side of the image and I can't work out what is different? If this is a quick fix, I haven't been able to find it, sorry!

Thank you in advance!

Asked by peterstac3 15 hours ago

Last reply by jonzn4SUSE 4 hours ago

lost windows on restart of Firefox

I opened Firefox (V 145.0.2) on my Windows 11 laptop today and noticed that the starting window was the only one open, while I have had at least five windows open for qui… (read more)

I opened Firefox (V 145.0.2) on my Windows 11 laptop today and noticed that the starting window was the only one open, while I have had at least five windows open for quite some time. The "History|Recently closed windows" option is greyed out. I have closed and restarted Firefox dozens of times and my windows always came back until today. Is that window/tab history stored somewhere where I could recover it?

Thinking about backups of the browser state, I looked for my profile folder and discovered that it is empty - \Users\<username>\AppData\Roaming\mozilla is empty except for a file named vpn.moz. I then discovered that my profile seems instead to be stored under \Users\<username>\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles with the folder name e5di8bjy.default-release I now learned that this location is standard for installation via the Microsoft store - the so-called MSIX version. But it is wrong that the "About"profiles" page shows that my profile is in the AppData\Roaming, not the Packages, location. When I try to open that profile folder, I get a message telling me that it is not available on this computer. It seems like the profile info should be aware of the actual location?

Asked by benirvin 1 day ago

Last reply by jonzn4SUSE 11 hours ago

  • Solved

Firefox locks up when browsing eBay

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock u… (read more)

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock up and I have to identify the thread in Task Manger and kill it (just the runaway thread, not the entire program). I can then continue of eBay for a short time before it happens again. This only happens on eBay while just browsing, not bidding/buying. Is anyone else having this issue?

Asked by firefox3220 1 day ago

Answered by jonzn4SUSE 23 hours ago

Any guidance would be appreciated.

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some el… (read more)

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some elements are not rendering correctly and the layout shifts on scroll. Is there a recommended way to debug layout or CSS rendering issues specifically in Firefox? And is there any Firefox-specific setting or developer tool I should check to understand why my site behaves differently?

Moderator note: This question has been edited to correct the formatting.

Asked by Dru 1 day ago

Last reply by Denys 23 hours ago

The Mozilla Firefox "Downsize/Minimize/Exit" toolbar does not appear

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimi… (read more)

I am currently using Windows 11 and Firefox 145.0.2 on my desktop computer. Firefox is set as my default browser. Since the latest Firefox upgrade, the "Downsize/Minimize/Exit" toolbar does not appear upon opening and the only way I can close the program is to go to File<Exit, but I still have no way to downsize to share my screen with other applications. I sometimes have to open and close the program a couple of times before the Minimize toolbar appears. I already tried Firefox "Refresh" but the issue is still happening. </p>

Asked by Mamsmom 1 week ago

Last reply by Denys 1 day ago

Signing in continually to access sites I use all the time.

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times … (read more)

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times Games which I subscribe to. Is there a way to allow these sites to recognize me without having to go through signing in each time. Even if I log out and a minute later I need to go back on. I have to go through the rigamarole of signing in yet again.

I do not have to do this on my phone as the sites recognize me. I used to be able to do this on this computer also now I can no longer do it. I believe there is something in Firefox settings that is causing this but I don't know what it is or how to change the settings that are causing this.

Asked by Francinewp 6 days ago

Last reply by Mark 2 days ago

Firefox Extension: Permission issue while accessing page content (similar to RankingsFactor SEO Chrome Extension)

I’ve developed a Firefox extension similar to the RankingsFactor SEO Chrome Extension, which analyzes on-page SEO elements such as meta tags, headings, links, and canonic… (read more)

I’ve developed a Firefox extension similar to the RankingsFactor SEO Chrome Extension, which analyzes on-page SEO elements such as meta tags, headings, links, and canonical tags.

The core functionality works fine in Chrome, but when I ported it to Firefox using the WebExtensions API, I’m facing permission issues while trying to access or read the page content (DOM).

Here’s what I’m trying to do:

Inject a content script to read <meta> tags, headings, and links.

Display this extracted data inside my extension popup.

However, in Firefox, the script doesn’t seem to have proper access to the page DOM — even though I’ve included "permissions": ["activeTab", "tabs", "<all_urls>"] in manifest.json.

I’d like to know:

Are there any additional permissions required in Firefox to read page content?

Does Firefox handle activeTab or content_scripts differently than Chrome?

Is there a specific event or user action needed to grant temporary permissions?

Any help, code examples, or guidance on fixing these permission restrictions would be appreciated.

Asked by Andrew Kiosk 1 month ago

Last reply by Birmingham SEO Studio 2 days ago