Firefox Community Forum

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, regards, Claudine

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

This may be more in "settings" than in "search, tag, and share".

Since updating to the 140 series, the URL bar has what appears to be a nonremovable "what kind of search do you want to run?" activated by typing in the URL bar.

Do Not Want. That's the entire purpose of having the separate search bar. For those who only have the URL bar visible, that might make sense, but right in the core Settings I chose to have both the URL bar and the search bar. I do not ever want searches initiated from the URL bar.

Is there a way to remove this unwanted "extra feature"?

And a gentle hint to those doing interface tweaking and redesigns: Those of us who use "separation" features directly supported by the program — that is, not requiring an extension or theme — would really, really appreciate having our choices respected. That the separate search bar is already selected and visible, or having a full menu bar (and not just the hamburger symbol) visible, should be a hint that there just might be functional, safety, security, and/or disability-accommodation considerations behind that user's choice, and you shouldn't override it Just Because.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

I have notebook no issues, My Desktop however I get tabs crashing with firefox, Apache Open Office but not with Doc files in open office and not with chrome and Edge they run without any issues. My computer is awsome it seems to me this version of firefox is either being pushed out or its not coping with large loads. I removed all of my 32gb ram tonight just to test the ram my ram is fine. Device name DESKTOP-BHJKNN8 Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz Installed RAM 64.0 GB (63.8 GB usable) Device ID BC98C705-94DE-45B6-9B43-D6A374085D75 Product ID 00330-80000-00000-AA621 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 24H2 Installed on ‎12/‎11/‎2024 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

I have been with you since the netscape days and I prefer your features butthe browser needs a rebuild with the current look and workings and also the other benifits chrome offer with pdf etc Thank you for reading this. Bill Shannon

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very small or 0 bytes). Example URL: https://www.nytimes.com/2019/07/01/science/bacteria-microbes-electricity.html

Makes an empty PDF while when I do Print and then Save as PDF. I'm on Apple OS 10.13, using Firefox 67.0.4. This problem has been with us for a while (> 1 year I believe) and happens on all my machines.