Showing questions tagged: Show all questions
  • Locked
  • Archived

Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (read more)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by SuMo Bot 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Can't play netflix. Error code F7701-1003

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tri… (read more)

I'm getting the F7701-1003 error every time I try to play Netflix (works fine on other browsers). I tried every step of this guide this guide and triple checked it. I tried uninstalling, resetting profile, I that checked resistfingerprinting is turned on. I'm kind of at a lost. At this point I'm being forced to use other browsers...

Asked by Nikolay Minev 1 year ago

Answered by Nikolay Minev 1 year ago

  • Archived

Dates change on their own.

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Som… (read more)

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Sometimes it's off by a day, sometimes it's off by a dozen days. Sometimes when the site displays a calendar navigator (showing the year and a monthly calendar where you can cycle through the year and month to select a specific day on the calendar) there's no calendar to select from. There might be a year and month selector that I can cycle through but there's no calendar to make a selection. If there is a calendar and I select a date, a different date is displayed in the entry box. This also happens when I manually enter a date. I could type 3/8/2024 and when I hit tab or click off the box it will change to 3/6/2024 or something like that. It's not always the same number of days off. I could then enter 3/10/2024 to try to trick it, but it might display 3/9/2024. The issue seems to extend behind the scenes. For example if I'm paying a bill online the site will automatically show today's date as the day the payment should be made, and it will display correctly, but when I submit my payment an error indicates that the payment date occurs in the past. I have to change the date to a day or two in the future in order for the site to process the payment. I recently noticed in my Geico Timeline, where I can see a history of events, as I scroll, the dates will flicker to a day prior and sometimes they will stay on the day prior until I scroll again and it changes back. Only the day number changes, the time and year remain the same, and it's always to one day prior.

I've run Malware Bytes, Spybot S&D, and Windows virus scan. I've updated Firefox (set to automatic) and disabled plugins. I don't have the problem on other browsers.

Asked by phillip2563 1 year ago

Last reply by phillip2563 1 year ago

  • Solved
  • Archived

Cannot access a website from Windows 10 but can from Windows 2012 R2

https://www.centrecom.com.au This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess". Recently AWS started doing "hum… (read more)

https://www.centrecom.com.au

This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess".

Recently AWS started doing "human verification" on all VPN traffic to websites they host on their CDN(s). This results in all our Windows 10 PCs running Firefox ESR 102.13.0 going into an endless "Human verification" loop, never able to access the website.

On the Windows 2012 R2 server we have access to the above website works. We see "human verification" for a second or two and then the website is displayed.

So, copied my profile from a Windows 10 PC that doesn't work to the server and it works.

I've tried with tracking protection off. Turned off all adblockers, run in safe mode with all addons disabled, cleared my cache, deleted all cookies Created a new profile and still no go. Turned off Windows firewall, moved hosts file out of the way. Still no go. Also deleted prefs.js to run firefox as completely vanilla without any changed preferences.

I'm not inclined to install malware, so chrome based browsers are not an option. They are actually blocked so I couldn't install them even if I wanted to.

All PCs are on 21H2 3208. Upgrading is not an option at this time. PCs will be upgraded mid-late 2024.

All PCs are required to be connected to VPN at all times as we work from home. Being on call late into the night also means we can't just disconnect. We use NordVPN. Yes I know there is a lot of paranoia about VPNs being the source of all online crime. I just think that's an over-generalization. A convenient excuse.

https://www.scorptec.com.au did a similar thing earlier this year, but at least with them we get a captcha and can get to their site.

Could this be a browser issue, or is this more likely to be a Windows 10 issue? Also updated Windows 10 to latest patch each month and it's been the same for three months.

Asked by citizen1138x 2 years ago

Answered by citizen1138x 2 years ago

  • Solved
  • Archived

CloudFlare broken loop

let's keep it as brief as possible.. i have no idea what the hell the degraders of cloudflare are doing, for the past YEARS all sites that required cloudflare worked just… (read more)

let's keep it as brief as possible.. i have no idea what the hell the degraders of cloudflare are doing, for the past YEARS all sites that required cloudflare worked just fine, and now i lost access to multiple sites on firefox because of the cursed "are you human: captcha loop" i'm looking for extensions, i'm seeking github codes that i don't even know how to execute. the loop keeps demanding me to change the browser to a chromium.. isn't this supposed to be treated as a targeted cyber crime? from google against mozilla? how do i fix the captcha endless loop?

Asked by Mustafa Shanti 1 year ago

Answered by cor-el 1 year ago

  • Archived

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trying to connect to website.

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tri… (read more)

Trying to get to the "http://localhost:631" website from my Ubuntu 22.04, but always get "can not connect". What is going on? What do I need to do to fix this? I have tried to add this website to the exception list but it changes the http to https.

Asked by Larryjoy 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Schwab website refuses login

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before … (read more)

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before the reversion I tried clearing cache, history, passwords, etc, and I tried a full reinstall of version 123.0. What else would prevent a connection to Schwab when other websites worked fine?

Asked by Larry Young 1 year ago

Answered by Larry Young 1 year ago

  • Archived

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Asked by windspring12 1 year ago

Last reply by judmilla 1 year ago

  • Archived

Why do certain types of 'links' not work in Firefox, but do on other browsers

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cann… (read more)

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

Asked by jftowers 1 year ago

Last reply by jftowers 1 year ago

  • Locked
  • Archived

Firefox Youtube Grey Boxes when loading page on new tab

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that … (read more)

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Asked by SuMo Bot 1 year ago

Last reply by SuMo Bot 1 year ago

  • Archived

Website no longer accessible - but no problem with that website. Is Mozilla 'blocking' access?

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Fir… (read more)

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Firefox is owned/managed by an organization outside of the USA. After 3 or 4 days of attempting to open this specific website, I launched a Google browser and had no trouble opening the website. I am hoping that Mozilla is not going to the culture of suppressing religious freedoms by deciding which websites can and can not be accessed on that basis.

Asked by travelrew 1 year ago

Last reply by cor-el 1 year ago

  • Archived

non full screen video player bug exclusive to hulu.com

made this post on reddit too https://www.reddit.com/r/firefox/comments/1bhztyg/non_full_screen_video_player_bug_exclusive_to/ but notice how theres this weird color bar r… (read more)

made this post on reddit too https://www.reddit.com/r/firefox/comments/1bhztyg/non_full_screen_video_player_bug_exclusive_to/ but notice how theres this weird color bar right above the video player, this happens whenever i play anything on hulu.com. any solutions? thanks for any and all responses in advance :)

Asked by astrovink 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Website not workin

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, … (read more)

I use Lightfolio.com for my website hosting. My computer does not let me login or load the website using Firefox. I've deleted the cookies, and played with the settings, and it still doesn't work. I'm really needing help as this is dampering my business.

Asked by shannonharrisphotography 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Choppy video on some sites after update to Firefox 115.8.0esr

Video on some websites is choppy after updating to a newer version of Firefox (115.8.0esr). I have attempted to upload a video of the problem but it seems only still imag… (read more)

Video on some websites is choppy after updating to a newer version of Firefox (115.8.0esr). I have attempted to upload a video of the problem but it seems only still images are allowed and this doesn't illustrate the problem. An example website where this occurs is https://www.fiat.it but there are plenty of other examples. It looks as if the playback is jumping forwards and backwards between frames. Strangely Youtube videos seem OK.

Some information which may be of use

OS: OpenSuse Leap 15.5 HW: Dell Precision 7510 with Nvidia Quadro M2000M video card and driver version 550.54.14

I have also noticed that when starting Firefox from the command line I see frequent messages like

Sandbox: attempt to open unexpected file /sys/devices/system/cpu/cpu0/cache/index2/size Sandbox: attempt to open unexpected file /sys/devices/system/cpu/cpu0/cache/index3/size Sandbox: attempt to open unexpected file /sys/devices/system/cpu/present Sandbox: attempt to open unexpected file /sys/devices/system/cpu Sandbox: unexpected multiple open of file /proc/cpuinfo

Probably not relevant but I included it just in case it is useful

Any help you can offer with debugging would be much appreciated, thanks

Asked by Nigel.Woolaway 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Facebook unreachable on both Firefox and Waterfox

I am unable to reach Facebook on both Firefox and Waterfox. Other browsers (Opera, Edge, Chrome) are able to access Facebook. I can access other Meta-owned sites (Messe… (read more)

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Asked by Max 1 year ago

Last reply by Max 1 year ago

  • Solved
  • Archived

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 3 years ago

Answered by spaceferret 3 years ago

  • Solved
  • Archived

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (read more)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Asked by h.brissenden 1 year ago

Answered by h.brissenden 1 year ago

  • Archived

One site blank in Linux FF but not in Windows FF

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as… (read more)

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

Asked by dmaxwell1 1 year ago

Last reply by jonzn4SUSE 1 year ago