Firefox Community Forum

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Hi!

After asking from an customized Al at https://huggingface.co/spaces/hd-hg/First_agent_template, I tried to take a screenshot of it's error message but the screenshot taken is white. If I tried to take a screenshot with the built-in Linux Ubuntu 22.04 LTS "Take a screenshot" tool, the screenshot included the content that I wanted to screenshot. I am attaching these two screenshots for reference.

Also Outlook told me that screenshots@mozilla.org does not exist but it is listed as a available source in about:support page in Firefox browser.

I am using the compilation ID 20250211160552. No snap, the official one from the repository.

I use a website in the UK alljigsawpuzzles.com The page loads fine and freezes with the firefox browser. Other browsers work fine. I have been unable to determine if a setting is the problem. I use https only. When I removed this setting, it allowed me to scroll for a few seconds and then froze again. Do you know what the problem is? It's true they recently upgraded their website. Is there a setting I need to change? Thanks! All updates are up to date.

Just used sync in the past month with no issues.

Logged into sync today, immediately after logging in, the error message "Session Expired -- Sorry something went wrong. Please sign out from the browser window and try again." See attachment to see exact error message.

This exact error message appeared on both my PC's when I tried to sync between them. Any thoughts on what is taking place or is there a know issue with Sync from Mozilla today?

I have two computers - one Windows 10 and one Windows 11 I have Firefox 135.0 installed on both of them. When I'm looking at a recipe on the website: https://www.tasteofhome.com/recipes/slow-cooker-rotisserie-style-chicken/?_cmp=slowcookernl&utm_source=email&utm_medium=newsletter&utm_campaign=&utm_audience=&_mid=754995&ehid=f2c9dc4df75a96cec74bb878e8e55ed61233365f&os_ehash=f2c9dc4df75a96cec74bb878e8e55ed61233365f&_PermHash=33bd81daea6ba3d5b9b6bfe1b1324a6a59c6cf4637a8060e34a28dd3bb62483f&tohMagStatus=NONE the new computer has a spinning circle for looking at the reviews. The old computer displays them right away. Both computers are sitting side-by-side on my desk, plugged into the same LAN, and using the same Comcast ISP connection. Also, the Edge browser on the Windows 11 computer shows the reviews right away - no spinny circle.

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

On Galaxy 23 Ultra using Android 14 & Ui 6.1 w/ Firefox, my Bookmarks disappeared. How do I get them back? Tried about:profiles, but nothing comes up. Recently due screen going haywire, phone was reset & the shop left me with Google, which I hate. Have been things getting back to Firefox I've used for years. Not sure if lost then. Bookmarks screen/setup I get, must be Google's, because it's not like FF's. I have Samsung & Google backups, but didn't realize Bookmarks were not put in them. Phone & apps are kept updated. FYI if it matters: Due to storm damage, I'm without a computer that might help. Help, pls. I'd be very appreciative.

Unfortunately, I have lost all of my browsing history on Firefox. There are no recently closed tabs that I can restore, and I've also checked for recently closed windows, but there are none to recover. It feels as though my entire digital footprint has vanished, leaving me unable to revisit important pages or retrieve valuable information I was previously accessing. Please help me.

I am on a Mac desktop running Ventura 13.7.3 and running Firefox 135 with extension of Ghostery, Privacy Badger, Google Don't Track Me, Facebook Container, FoxClocks and SoftGreenLeaves theme. All of these extensions have been playing nicely with each other for a long time.

Recently I've been having trouble recently with Firefox doing that thing of suddenly freezing/producing multiple windows and I need to refresh in order to get it working properly again. This has happened three times in the last five days - so frequently that I now keep the refresh instructions on my desktop. Today I heard the CPU grinding and clicked open my Activity Monitor to see four listings of 'FirefoxCP Isolated Web Content' running all of them using in excess of 2Gb. Unfortunately I wasn't able to get a screenshot of the Activity Monitor while this was going on as I had the Mac force quite Firefox and the moment I did, the activity stopped, but I've attached an example of the Activity Monitor showing still high CPU values for a few moments of browsing.

So what's up? How can I stop the CPU grab? How can I stop the frequent crashing?

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

Firefox continuously hangs and locks up. It has 15 or 20 processes running and then stops responding when I click on a link. I shut down Firefox and restart and it runs fine. I restarted this session 10 minutes ago and searched for "Limit Firefox sessions" and it already has 14 processes running.

Something is wrong with that.

In "Performance", I Unchecked "Use recommended performance settings" and checked " Use hardware ..."

With Firefox 135.0 i cant reach google.com but google.se i can.

I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2025-01-06 and with the older version of firefox i could reach google.com

I have tried to delete cookies. DNS over HTTPS off. No proxy in connection. Add-ons off but to no avail.

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small