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Session corruption?

I have a profile that causes odd behavior, within the profile, and to the OS. Regarding the profile itself: 1. I use Multiple Tab Handler, which should allow me to … (read more)

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

Asked by noel_envode 1 day ago

Last reply by noel_envode 22 minutes ago

  • Solved

bookmarks

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Ma… (read more)

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Marty

Asked by Marty 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

lost bookmarks, settings etc after update

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked … (read more)

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Asked by Carey 16 hours ago

Last reply by Carey 7 hours ago

about my data, history and login detais

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is … (read more)

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

Asked by Ravi kalia 15 hours ago

Last reply by Paul 9 hours ago

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (read more)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 14 hours ago

Last reply by NoahSUMO 13 hours ago

Passwords, Bookmarks, Firefox Icon Disappeared

Under Settings; Privacy and Security, my Passwords have disappeared, and at the same time all of my Bookmarks disappeared also. While I was online this morning, all of a… (read more)

Under Settings; Privacy and Security, my Passwords have disappeared, and at the same time all of my Bookmarks disappeared also.

While I was online this morning, all of a sudden my Mozilla tab went blank and the Firefox Icon on the bottom tray disappeared too.

All 3 problems happened at the same time.

This is a disaster for me.

Can the Passwords be restored? What in the world happened to my system?

Thank you.

Asked by Bradley 21 hours ago

Logged into Firefox account, now browser session and every .jzonlz4 and .baklz4 file are gone. (PC)

Logged into my Firefox account and after restarting the browser my tabs and browser history are gone. Every file in "sessionstore-backups" is also deleted and now only ha… (read more)

Logged into my Firefox account and after restarting the browser my tabs and browser history are gone. Every file in "sessionstore-backups" is also deleted and now only has two newly created recovery files. Why did Firefox delete my desktop browser session after logging in? Can I somehow recover my old session or maybe at least my browser history?

Asked by zockerkanal2013 1 day ago

all bookmarks are missing after mozilla firefox update

After Firefox requested to be updated, I lost all of my bookmarks. I tried to go in and "restore" them but there are no backups to restore from. How do I get my bookmar… (read more)

After Firefox requested to be updated, I lost all of my bookmarks. I tried to go in and "restore" them but there are no backups to restore from. How do I get my bookmarks back?

Asked by jessicatrz 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox updated on its own and all my data...bookmarks...etc are GONE! WTF????.

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't … (read more)

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Asked by Michael Arnold 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (read more)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 6 days ago

Last reply by mateusz.saniewski 3 days ago

  • Solved

session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (read more)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Asked by carl.andersen 4 days ago

Answered by jonzn4SUSE 3 days ago

Lost all my tabs after closing FF when having a private window open

Hello, I just closed FF (latest version) and opened it again and all my tabs are gone. I had a private FF window open, so I am guessing this is the cause. Is there a wa… (read more)

Hello,

I just closed FF (latest version) and opened it again and all my tabs are gone. I had a private FF window open, so I am guessing this is the cause.

Is there a way to get get them back?

/

Thanks

Asked by tanin 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Firefox Issues After Update

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe th… (read more)

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe this is their fault. And you put this dang auto Startpage when launching window, I did NOT ask for that. I am so pissed, how do I get them all back? I had things I was working on that were very important. What else did you add to FF that I don't know about? I don't want your updates anymore. You screwed me big time. And I don't want the extensions YOU think I should have: Google, eBay, Bing, etc. wasting my space. I'm not the only one either, seen lots of complaints.

HOW DO I GET THOSE TABS BACK??????

Asked by jj 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago