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Hi Folks, "Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au

Hi Folks, "Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs… (read more)

Hi Folks,

"Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs blocking.

Sample page https://www.smh.com.au/politics/federal/inflation-tipped-to-fall-while-rent-costs-to-buck-trend-with-15-year-high-20230721-p5dqbj.html

Thanks

Asked by bobh8 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

Finding printers

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers fro… (read more)

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers from all applications except Firefox (Latest version). 1 client machine can print to both printers from Firefox, another can print to one printer and the last cannot print from Firefox at all.

I have varied the defaults and refreshed and re-installed Firefox but there is no change. The Saved Settings for printing have been cleared.

There a large number of "Modified print settings" on the machine that can print from Firefox to both printers. This setting is absent in the other machines.

Is there a way in which I can get all the 3 client machines to print from the web on both printers?

Any help would be very much appreciated.

Thanks very much, in hope

Barry Jefferies

Asked by bazzaj 1 year ago

Last reply by bazzaj 1 year ago

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Cannot install Dashlane extension

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep gett… (read more)

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep getting an error about it being corrupted. I've restarted the computer, closed Firefox. It's the same. Dashlane tried to trouble shoot with me, but they have not solved it either. It worked on Google Chrome, but I cannot get it to work on Firefox. Firefox is my browser! I need help to get Dashlane installed and working on it.

Asked by jjanderson403 1 year ago

Last reply by jjanderson403 1 year ago

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Firefox disconnects my account every time I close the browser and I have to log back in when I restart Firefox

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and … (read more)

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and tried everything from creating a new profile to changing the History settings. Unfortunately, none of the solutions provided have worked. I know it's only one password to type in and then my profile is synced and it retrieves my bookmarks, saved logins, etc. but it's very annoying to have to do.

Does anyone else have any other potential solutions?

Asked by mburnett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

why is firefox so bad now?

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone … (read more)

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone and fixing some of the old bugs i cannot even search, the text string keeps going to the url entry position at the top do the mozilla programmers even use this lousy browser? i bet they use gogo duck !! time to go away

  • Archived

Some videos do not function, nothing I try will work.

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading… (read more)

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading. Thumbnails always load, there is no way for me to know if a video will work or not without trying to play it.

They work when I use a different browser, and Youtube is fully functional, so it can't be an issue with my laptop. The other person in the house who uses Firefox is able to play the same videos without issue.

I've searched for solutions and exhausted the possibilities in dozens of articles and support sites saying the same things over and over again. I'm at my wit's end.

I've tried: -disabling hardware acceleration -audio and video permissions -clearing cache and cookies -disabling enhanced tracking protection -switching off adblocker -running it in troubleshooting mode -refreshing Firefox

None of these did anything. Can anybody give me even a scrap of an idea as to what I can do?

Asked by desperateforanswers 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two step authetification

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but… (read more)

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

Asked by ToastyMo 1 year ago

Last reply by vc7ybp1nz 1 year ago

  • Solved
  • Archived

Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (read more)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Mozilla Maintenance Service version issue in Windows Apps & Features (Add/Remove Programs)

When Mozilla Firefox is installed from the installer, it (optionally?) installs the Mozilla Maintenance Service. In Windows, the Apps & Features (old: Add/Remove Pro… (read more)

When Mozilla Firefox is installed from the installer, it (optionally?) installs the Mozilla Maintenance Service.

In Windows, the Apps & Features (old: Add/Remove Programs) list adds the Mozilla Maintenance Service in the list of programs it can uninstall. The version number entered here is the version number of the Mozilla Maintenance Service upon installation.

Other methods of updating Firefox may update this service (current release version: 102.0.1.8221) - however, the version number contained within the Windows Apps & Features (old: Add/Remove Programs) list is never updated, and will instead display the original installation's version number.

I'd like to recommend that this be fixed, so that the version displayed in Apps & Features (old: Add/Remove Programs) always displays the current version installed.

(One of those flaky "software updater" utilities pointed this one out to me. "You have an old version of the Mozilla Maintenance Service installed!" yes, if you go by the numbers offered by the Apps & Features list...

Asked by Greg 1 year ago

Last reply by Greg 1 year ago

  • Archived

Activation of Firefox within MS Outlook 2019

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used sin… (read more)

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used since many years. After Upgrading of MS-Outlook 2007 to MS-Outlook 2019, the activation of Firefox to display a mail in "Browser Mode" is not possible. Struggled with MS-Support nearly an entire day at the end it was the conclusion, that only Internet Explorer IE will be supported - but you know, already abandoned since June 2022. Therefore I can't accept their statement and I'm in search of a official explanation, that Firfox is not excluded by MS within MS-Outlook. Using Firefox as Standard-Browser with disabled IE, MS-Edge & Chrome, the activation of Firefox during open a mail in browser-mode is leading to loop, in which Firefox is creating a lot of tabs in the background and Firefox-process can be stopped only by Task Manager, it's really a strange behaviour. Does anybody have had the same experience or is knowing about that is welcome to give me a hint ... Thank you in advance. Didi

Asked by DidiGonzales 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I deleted the account on firefox on my mother's mac and all the files disapeared

My mother recently passed away and I've been using the web browser to check her mail. I decided that I wanted to stop her computer from sending and receiving the emails … (read more)

My mother recently passed away and I've been using the web browser to check her mail. I decided that I wanted to stop her computer from sending and receiving the emails on her computer and deleted the account thinking that the files would still be there. But alas, they all disappeared even though I didn't click the delete files button. is there anyway to recover them? do I need to set up her account on this computer again for them to reappear. I really hope this is the case, as there was so much information that I needed in those files.

Asked by info7751 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can Watch When Calls the Heart from Hallmark Streaming

I'm trying to stream the series "When Calls the Heart" from the Hallmark Streaming channel. When I click Play, a wait circle starts spinning, but the video won't load. … (read more)

I'm trying to stream the series "When Calls the Heart" from the Hallmark Streaming channel. When I click Play, a wait circle starts spinning, but the video won't load. I can watch other videos from their channel, just not this series. Any suggestions?

Asked by vinnielbrk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

mailto link action of browser does not work since last update

mailto link action of browser does not work since last update, now it only shows firefox as the only option, you cannot specify anything else. if is not going to work, th… (read more)

mailto link action of browser does not work since last update, now it only shows firefox as the only option, you cannot specify anything else. if is not going to work, then delete the feature. firefox is going downhill

Asked by emi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Removed login for a site but can still login

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't pre… (read more)

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

Asked by raymor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Files won't download

I can no longer download any type of document using Firefox. I tried to trouble shoot this myself, and when I go into Firefox Preferences and try to change Downloads/ Sav… (read more)

I can no longer download any type of document using Firefox. I tried to trouble shoot this myself, and when I go into Firefox Preferences and try to change Downloads/ Save files to... it doesn't allow me to change to choose another location. It says it is downloading to my "Downloads" folder, but nothing is being downloaded there. I am not receiving any kind of error message, it's just that when I click on something to download from a site or online application, nothing happens. Any insights or suggestions? I'm flummoxed.

Asked by megan12 1 year ago

Last reply by megan12 1 year ago

  • Archived

Only 3 of 4 closed firefox windows do open

Hello, yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the… (read more)

Hello,

yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the fourth one in "recently closed windows" and nowhere else.

Are there options? For example scrolling through the "window-history" in the Sync-Account?

Thanks in advance.

Best regards, Pascal Stieringer

Asked by p.stieringer 1 year ago

Last reply by p.stieringer 1 year ago

  • Archived

Cannot get new norton password manager to work with new Firefox change

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks… (read more)

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks Norton PW manager to go to another webpage for a redirect and it just spins.

Please fix, I need to get in my Norton PW manager for passwords.

Thanks!

Asked by bfehrle 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (read more)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Asked by paul10000 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago