Lost all data

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the des… (read more)

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the desktop with happy faces in them. I finally got them to stop and closed everything down, however now, all my bookmarks are gone, firefox will not sync, I cant change password to a primary one. I can not restore my bookmarks from previous save. I am worried they got all my info. what can I do??

Asked by info8387 2 hours ago

Last reply by info8387 51 minutes ago

i couldn't open any page

hello I have problem with not being able to open any website like Google or Youtube. even thou it was working like for half a hour. it was not from my network, because I … (read more)

hello I have problem with not being able to open any website like Google or Youtube.

even thou it was working like for half a hour. it was not from my network, because I was able to open it in another browser.

please help.

Asked by tojy.m12 1 hour ago

my whole computer pages are unreachable

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is… (read more)

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is very much appreciated. Joan Stone [phone# removed from public]

Asked by joanstone52 1 hour ago

Last reply by Dropa 1 hour ago

Cannot stream from popular sites such as Netflix or Amazon as they insist my up-to-date browser is no longer supported

When trying to stream video from either Netflix or Amazon I am receiving a message saying that my browser is out of date and is no longer supported. I am running 107.0.1… (read more)

When trying to stream video from either Netflix or Amazon I am receiving a message saying that my browser is out of date and is no longer supported. I am running 107.0.1, which is the up-to-date Firefox browser.

There is nothing on either sites help DB except for instructions on how to update my already up-to-date browser. FWIW I have been on this version for weeks and this has only emerged in the last 48 hours.

Asked by jeremy.a.christian 1 hour ago

Firefox crashes with Facebook

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, a… (read more)

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, and other browsers work with Facebook.

Asked by janstrnad01 1 hour ago

Shortcut on my Firefox homepage will not dismiss

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click … (read more)

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click on dismiss, the shortcut blinks and remains.

Asked by loyall 4 hours ago

Last reply by loyall 1 hour ago

Hiding or Collapsing Top Tab Bars

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that an… (read more)

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Asked by henrybazan079 1 hour ago

Last reply by Dropa 1 hour ago

How to prevent installation of Firefox private browsing icon in startup menu? Windows 10 Firefox 107

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked thr… (read more)

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Asked by astgat 5 hours ago

Last reply by Dropa 1 hour ago

I cannot reach my inbox all messages gone all items on bar like delete and kaise and junk are gone

I cannot reach my inbox. all incoming items are gone. bar containing delete, Kaiser, junk and more are gone, want them all back please! amazon is unable to leave message … (read more)

I cannot reach my inbox. all incoming items are gone. bar containing delete, Kaiser, junk and more are gone, want them all back please! amazon is unable to leave message on in box. want all messages back. want items on bar spelled out, not just symbols. Please help. my phone number is [phone# removed from public forum]. I would very much appreciate a call to put everything back the way it was, and for amazon to be able to contact me. Thank you Joan Stone

Asked by joanstone52 2 hours ago

Last reply by Dropa 2 hours ago

2 factor

How can I contact support to remove the two factor authentication, I factory reset my phone and lost access to the codes. I need to be able to get into my other account,… (read more)

How can I contact support to remove the two factor authentication, I factory reset my phone and lost access to the codes. I need to be able to get into my other account, I think I wrote them down, yet with so much going on I havent fount them yet. I appreciate your assitance in advance, may you have productive days.

Asked by MsHenderson22 2 hours ago

Last reply by Dropa 2 hours ago

After an update firefox crashes at start even in safe mode

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209 This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes withou… (read more)

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209

This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes without giving me much info at all.

Asked by Jason B 2 hours ago

PDFs get automatically downloaded despite "Always ask"

This is driving me crazy ... Firefox ALWAYS downloads PDF files to my Downloads, and I do not want this at all. Settings are set to "Always ask" but this gets simply igno… (read more)

This is driving me crazy ... Firefox ALWAYS downloads PDF files to my Downloads, and I do not want this at all. Settings are set to "Always ask" but this gets simply ignored. Please, is there somebody which a solution which actually works? All the suggestions I have seen correspond to the setting I already have. Thank you.

Asked by monika90648 10 hours ago

Last reply by James 2 hours ago

Firefox and Messenger FB call

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but thei… (read more)

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

Asked by bbfigueras 4 hours ago

Last reply by Dropa 3 hours ago

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 day ago

Last reply by Mark J Bush 3 hours ago

Firefox not loading pages/loading very slowly

Of all sudden my firefox browser completely stopped working. My internet works. My other browsers work. Firefox does not. The pages load infinitely, sometimes they will l… (read more)

Of all sudden my firefox browser completely stopped working. My internet works. My other browsers work. Firefox does not. The pages load infinitely, sometimes they will load after like 20 minutes. I have tried all the solutions under "Firefox can't load websites but other browsers can" help section and none helped, neither did restarting my computer my network adapter nor my router. Every other browser works normally but for some reason firefox does not. It sometimes loads a page on launch but then it stops loading anything again.

Asked by EdgyShade 4 hours ago

Firefox doesn't allow video or audio from calls

I have two separate problems which I think have the same root cause: 1) Whenever I go to make a call in Discord, no audio goes through to the other people in the call and… (read more)

I have two separate problems which I think have the same root cause:

1) Whenever I go to make a call in Discord, no audio goes through to the other people in the call and I cannot hear them.

2) Whenever I try to make a video call in Messenger, the video is just a black screen but I can see myself. The people on the other end say that they can see both me and them.

This is exclusively a firefox problem because I have been able to call people through the Discord app and use Microsoft Edge to see the other person on the Messenger. I have also checked my permissions and have given both websites permission to use the microphone and webcam settings. How can I fix this? (Please also bear in mind I am not tech savvy in the slightest and if I have to manually change settings in the coding or programming, you will need to explain every single step in very clear detail)

Asked by a.rav12 4 hours ago

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.in… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 5 days ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Getting Pop-Ups when performing message sending or creating labels on Amazon, still proceeds after

In settings for FIrefox, Block Pop-Ups is disabled. Where is this setting mentioned in the Subject so I can turn that off? It is only happening in Firefox, other browser… (read more)

In settings for FIrefox, Block Pop-Ups is disabled. Where is this setting mentioned in the Subject so I can turn that off? It is only happening in Firefox, other browsers don't display this issue.

Asked by debor19071 4 hours ago