Firefox Community Forum

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Why why why does your browser constantly drop sync between my iphone and macbook? It's extremely frustrating to have to constantly sign in - a process that can often take repeated attempts, because reasons. Really poor and a big reason why I'm considering going back to chrome if it's not sorted. Was never once an issue with chrome in over 5 years of use. Happens weekly with firefox

Today i cannot sign in to facebook from my Mozilla page why ?? i can sign in from other places ,like google ... every time i try go to facebook from Mozilla i get the message Sorry! Something went wrong :( Why ???

I have had this problem on several websites, but most recently Xfinity.com. Pages in their rewards page have buttons to accept a reward. These buttons don't show up in Firefox, but if I use Chrome they appear and work properly.

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not open. Version is 140.0.4. Has anyone else experienced this?

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Hello,

How do I permanently show the top and bottom menu bars please ?

I have done something wrong and now the top bar only shows when I move the cursor to the top of the screen and the bottom bar has diusappeared.

Thanks !

Up until 6 months ago I was easily able to access all my bank accounts on line using Firefox. I can still access others but not Capital One 360 on line banking. When I try to access Capital One I just get the message that " there has been snag and to try again" which does not work. So I can access my Capital One account only thru Google Chrome. Capital One says that the reason is that Firefox does not update their security setting to the level they require. Can anyone tell me if this is the problem or if there is some other reason why I can no longer use Firefox to access this account.

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 106 (old, but can't update) has no problem. There are also a number of captchas that are simply invisible to firefox. Why is this happening?

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Sez Firefox private networking is no longer available. I never used that and don't now. I have Mozilla VPN. I can see my profile, why does this saved site https://accounts.firefox.com/oauth/?client_id=e6eb0d1e856335fc&redirect_uri=https%3A%2F%2Ffpn.firefox.com%2Foauth%2Fsuccess&response_type=code&state=pkce2-73df1a7810d7e59bcc90cdf7dce94dbe81186b2af33facd6a9a49f5ee733ac54b38542da4a6ae482&scope=profile%2Bhttps%3A%2F%2Fidentity.mozilla.com%2Faccount%2Fsubscriptions%2Fiap%2Bhttps%3A%2F%2Fidentity.mozilla.com%2Faccount%2Fsubscriptions&access_type=offline&action=email&referrer=https%3A%2F%2Fwww.mozilla.org%2F&device_id=3751a95733644170af51ae7fe87afce9&flow_begin_time=1670109611613&flow_id=4f67ccaa7d57818e15d7ae6f5560db4e9fffb5b1751ecb0626e834bb2208ecea&user_agent=MozillaVPN%2F2.11.1%2B(sys%3Awindows%2B11) take me to the wrong place.

Please advise. I use Mozilla VPN quite often, mostly from Android phone (Google Pixel 9 Pro XL)

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site?

For some reason, any time I try to click on a Facebook Reel or Facebook video, I receive the message,

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I have tried uninstalling and reinstalling Firefox. I've tried using Troubleshoot Mode. Nothing fixes the issue. However, if I'm not signed into Facebook, I can search Facebook Reels and videos and display them just fine. It also works fine on Firefox on Android. So, the only problem is on Facebook (Firefox Desktop). If I'm signed into my Facebook account and I see the list of featured Facebook Reels, I can click on them and they work fine, but if I go to the person's Facebook page and click on a Reel or if I'm tagged in a Reel or someone replies to me when I tag them in a Reel, I get the same error message.

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache