Firefox Support Forum

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

I recently replaced my old laptop by a new one after battery life issue (and for free thks total refund warrantly). But the new laptop unfortunately come with windows 11.

and like with windows 10, FF 97+ force the windows OS color theme style for checkboxes over the websites stylised ones (like a dark themed website with its own original soft small dark gray checkboxes being replaced by big light blue windows ones making the design ugly) I tried the same trick as my former laptop by switching widget.non-native-theme.enabled to "false", but it caused a tab crash on all page using checkboxes. Restarting firefox solved the crash issue, but even if slightly different than native-theme.enabled on "true"(smaller and dark blue) the checkboxes are always a single forced windows like style on all sites

The trick worked easily on windows 10, how to force firefox to correctly use the websites own style for checkboxes and forms with windows 11? I don't want windows style take over the design of site i visiting.

I would like to understand what i did wrong. Some parts of web sights are being displayed in a language i do not understand.

when i use tor i get like " Quantity ", " Unit price ", and firefox give me "لكمية" and "سعر الوحدة" i just do not happen to under stand that. where do i find the setting and how do i set it to english?

see attached file.

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

I am always receiving this error when I visit Lowes.com.

You don't have permission to access "http://www.lowes.com/c/Ranges-Appliances" on this server.

Reference #18.ea4f4317.1659893003.5a7af30f

Please help as I cannot figure out the setting that is causing this error.

Thanks William

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to my modem's login page at the local address. There are several fixes that I saw, none seem to help. Tried the SSL refresh and it screwed up the browser. Now I get to figure out how I had it set up before the "refresh". Like I said this just started in Firefox and it prevents me from accessing the modem console period. If I use Edge it does not block me. (yuk) It does show a "Not Secure" message in the address bar but it will allow me to access my Modem. Why cant we get a fix for this. Its a local web address not on the internet. Should be a way to add to a allow local address list and ignore certificates or whatever else is causing it to block access.....

Email me when someone answers the thread seems to be broken on this page. I would like a email please so I can find a response.

[email removed from public]

Thanks! Roger

Hi, some webpages appear with large text next to clickable items or buttons such as "keyboard_arrow_right" & "ex" (please see 1st screen shot). The 2nd screen shot shows the same website using Chrome with no issues.

I am running FF version 103.0.1 on Windows 10 64 bit.

I have tried running FF in safe mode & get the same result.

Any ideas?

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars in the upper right of the browser, I can find the extensions in the settings. I can enable them, but I can not figure out how to find the extensions in firefox. How do I pin them or use them?

A few days ago, my Windows laptop was attacked by Trojan virus. Windows Defender totally disabled the laptop, and I could not even press a key. I had hard disk destroyed and the laptop, too. Because I intended to buy a Mac in a few months anyway. I attempted FF download twice, no luck. I think the M1 chip may not be silicon chip that FF supports.

Do you know a way to get my BOOKMARKS so I can export to Safari? Does FF keep them?

I have a backup of all my documents and I included bookmarks in that, on a removable hard drive USB3.0 The MAC doesn't have a slot for 3.0. Will require having to buy something from Apple to accommodate it.

Hate to do that if it's a fool's errand. I appreciate your advice. Senior citizen in over her head.

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

I recently moved from Opera to Firefox, and moved all of my passwords by making a CSV file then importing them to Firefox, but they’re not syncing? While on my PC it shows all of the passwords, my phone only shows my password for my Firefox account, the only password I made rather than importing. Any help will be very much appreciated.

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone and fixing some of the old bugs i cannot even search, the text string keeps going to the url entry position at the top do the mozilla programmers even use this lousy browser? i bet they use gogo duck !! time to go away

At some moment I´ve got a pretty big sessionstore file (6,6 Mb) which does not load properly. I´ve tried a few of FF versions and settings. My current version 103.0.1 64 bit loads it for few minutes and crashes when tabs appear. Some older versions loads it but after that have various problems with program interface: new tabs sometimes won´t open, no float tips when I´m hove cursor over tab header and so on. Also in such cases browser often crashes and not update old sessionstore file. I have 16 Gb of RAM, FF takes up to 5,5 Gb before tabs appear for moment and FF crashes. I have such big sessionstore file earlier (for example, 24.07.22 it has size of 6,5 Mb), but all worked fine. Maybe there are any internal setting that I have to try?