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Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 3 months ago

Last reply by darthno2 17 minutes ago

External program forcing closure of open Firefox browser.

Something is forcing closure of Firefox periodically (about once a week or so?). This happens whether I have Firefox open or not. If I have Firefox open at the time, th… (read more)

Something is forcing closure of Firefox periodically (about once a week or so?). This happens whether I have Firefox open or not. If I have Firefox open at the time, the browser closes then reopens at a Microsoft Bing search page ("...goose...") and all the other pages I had open have disappeared. If it happened when the browser was not already open, the next time I open it the home page has been reset as above. As far as I can see, nothing else in my settings has been changed, but I have to go in and manually reenter my usual desired homepage. Are you doing this, is Microsoft doing this, or is some other interloper causing this? Do you know any way I can find out and stop it?

Asked by abgrt134 1 hour ago

Last reply by Dropa 1 hour ago

'Clear Data' Tab Not Reseting To '0KB'

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set) What I Did: -'Privacy & Security'->'Cookies and Site Data', 'C… (read more)

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set)

What I Did:

-'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' -When 'Clear Now,' Cached Web Content; is clicked, it does not reset to zero (It used to clear completely). -The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer first.

Someone stated that PB mode has be left temporarily and the disk cache has to be cleared in 'Regular Mode' by choosing 'Custom Setting For History' and removing the check-mark beside 'Always use Private Browsing mode.

1. I do not see the option Always use Private Browsing mode.' 2. Am I performing these steps before a 'session' is started 'OR' after a session (but before closing the browser?). 3: Do the above steps have to be performed after 'every 'session is ended or only the first time that the 'session' is ended? A:

Under 'Cookies and Site Data,' it states: 'In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed' but this simply is not true 'unless' I am missing a detail?

All of this unnecessary 'effort' just to clear 100% of the disk cache, after every session, that should be as simple as clicking 'Clear Data.'

HELP!

Asked by Buddy2014 3 days ago

Last reply by Buddy2014 2 hours ago

Firefox popup offers.

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method! Also, how do I change the defaulted "keep me logged in"… (read more)

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method!

Also, how do I change the defaulted "keep me logged in" check box to NO CHECK CHECK MARK in that field as default. This is a security issue!

Thank you

Asked by Makusan 1 day ago

Last reply by James 4 hours ago

sessions tab from backup

Hi recently im reinstalling my windows OS...so im looking the most simple and faster way to backup my firefox via google search...i found tool called "fBackup", so i wipe… (read more)

Hi

recently im reinstalling my windows OS...so im looking the most simple and faster way to backup my firefox via google search...i found tool called "fBackup", so i wipe my C drive and installing new operation system

on my new operation system ,restoring firefox profile is done without any problem ..it just my session tabs are gone...i have like 100 tabs opened (not active) and i really need to continue to work on these tabs

on fbackup i cannot find sessionrestore.jsonlz4 or session.jsonlz4..but theres file named Places.sqlite

the backup directory structure as follow (attachment bellow)

is it possible for me to recover my session tabs?

Asked by antonnurbowo 4 hours ago

link fails

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with t… (read more)

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with the word "safe" in the upper left corner. The links work on all my other browsers. I have used troubleshooting mode and refreshed Firefox but it continues to happen.

Asked by cavedweller29 3 days ago

Last reply by cavedweller29 8 hours ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 11 hours ago

Last reply by RobertJ 11 hours ago

Weird double menu when pasting to toolbar search item

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after… (read more)

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after a reboot of the pc and it is back. Anybody else see this behavior and know how to fix it? Thanks, Dave

p.s. I wrote up a larger version of this and tried to share data which didn't work automatically and wiped out my story. :(

Asked by schemer 1 day ago

Last reply by petergroft 10 hours ago

Yahoo mail not working after 103.0.2 update

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that … (read more)

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that is displayed in my inbox. if i select the message by clicking on the message, instead of being able to view it in the pane below my list of inbox messages, it appears in a new window. in that new window, no buttons are working. cannot delete, forward, reply, or use the back button to get back to my inbox. also unable to click on the calendar icon and see my calendar or click on the contacts icon to see my contacts. yahoo mail works fine in both edge and chrome browsers only having this problem in firefox.

Asked by loisimbrogno 18 hours ago

Last reply by CANDLEWYCK91 16 hours ago

downloads

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though … (read more)

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though it show that I have checked the ask me where to box. I want this fixed so I can always direct the downloads to where I want them to be save.

Asked by c101 14 hours ago

Last reply by Terry 11 hours ago

firefox browser

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too … (read more)

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too big and I can't see everything

Asked by DDarcusio 11 hours ago

  • Solved

Tabs appear in different windows and not just in 1

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not th… (read more)

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not the other tabs from the window I am on. Like every individual tab has its own window. This has never happened to me before, only started happening today.

Asked by Grim 14 hours ago

Answered by jscher2000 - Support Volunteer 12 hours ago

Deleting the corrupted email address which is prompted

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my corr… (read more)

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my correct Gmail address with 'joseph' appended in the case of Firefox, but 'busy' in the case of Chrome. How can I delete that corrupted prompt from Firefox ?

Asked by Sebastian42 2 weeks ago

Last reply by cor-el 12 hours ago

Sharing button issue

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bri… (read more)

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bring up the site on Microsoft Edge, but not on Firefox. What gives? I tried clearing my cache etc. to no avail. Any help would be very much appreciated. Thanks!

Asked by hel_montpetit 15 hours ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 month ago

Last reply by Mary 12 hours ago

images not showing

media library images not showing and shown as black box with message that the image is from the website you are working on. then when inserted into the edit page is still… (read more)

media library images not showing and shown as black box with message that the image is from the website you are working on. then when inserted into the edit page is still a black box but when published for ‘Firefox’

Asked by harry.crowder 1 day ago

Last reply by cor-el 15 hours ago