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Firefox primary password cannot be entered.-Please check.

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help r… (read more)

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help resetting.



@Name : Eunji Ok @Phone number : [telephone number] @E-mail : [email address]

Asked by 옥은지 3 months ago

Last reply by Paul 3 months ago

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Trouble logging in to Gmail suddenly

Today I suddenly had a problem signing in to my Gmail account, after I restarted my computer. Google requested that I clear my cookies and cache, which I did, but the er… (read more)

Today I suddenly had a problem signing in to my Gmail account, after I restarted my computer. Google requested that I clear my cookies and cache, which I did, but the error message persisted.

I contacted Google support and was able to access Gmail through Chrome, so they determined it is a Firefox issue.

What do I need to do, to get this issue resolved? Firefox is currently my default browser and I'd prefer to keep it that way but I need access to my Gmail.

Please help?

Asked by Nancy Boyd 1 year ago

Last reply by Hani 1 year ago

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400 Request Header Or Cookie Too Large

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I … (read more)

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I don't want to loose all my passwords (by clearing cookies) Thank you in advance. Jan

Asked by rjenter 1 year ago

Last reply by TyDraniu 1 year ago

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Sync keeps asking me to sign in

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync. I've tried reinstalling the browser, deleting the Mozilla directory in %A… (read more)

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Asked by viktor40 1 year ago

Answered by viktor40 1 year ago

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downloading passwords list

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having … (read more)

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having great difficulty signing in and out of sites so until i figure out how and why things have changed i need a list of passwords. My device is currently unlocked. I have trouble finding my way back to my questions here. Why doesnt firefox have a history function? Sometimes it does but its not recent. I put all these questions together because its too difficult finding my way back to every individual question. I have a hundred questions about firefox so many that its daunting to consider as it would take me days to do and its time i dont have. Somehow my firefox account has gotten too confusing and complex

Asked by KC 1 year ago

Last reply by KC 10 months ago

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400 Bad Request when logging into virginplus.ca

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error: Bad Request Your browser sent a request… (read more)

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Asked by John Lammers 1 year ago

Last reply by cor-el 1 year ago

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Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Asked by snowwcat 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

support.mozilla.org login

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this? I understand the need for se… (read more)

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Asked by noel_envode 3 months ago

Last reply by TyDraniu 3 months ago

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Signing into Yahoo mail using passkey popup

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo ema… (read more)

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo email accounts I get a popup window (see attached screen-print) saying that Windows Security wants to make sure it's me and that "This request comes from Firefox, published by Mozilla Corporation. Insert your security key into the USB port." Then I have to click the "Cancel" button, click "Try signing in another way" link and I can then sign in as I use to with my 1Password stored password.

These extra steps that are now required to sign-in to my Yahoo email accounts is very annoying and frustrating.

Asked by JL 1 year ago

Last reply by DAVE 9 months ago

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Google Nest Signin

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I wou… (read more)

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I would be logged into my Nest account.

But now I click on my Google account (https://home.nest.com/login/) and then I click on Nest/Sign in/Sign in with Google. Then I just loop around between the two Google pages.

This started a few days ago. I can't figure it out so now I use Chrome or Safari. But I'd much rather use Firefox. Any ideas? Any help is very much appreciated.

Thanks, John

Asked by tzk3jk 1 year ago

Last reply by tammymcminn 11 months ago

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Problem with setting up account on Hulu

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not w… (read more)

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

Asked by DirtyDog 1 year ago

Answered by DirtyDog 1 year ago

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Primary password

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a … (read more)

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a default primary password?

Asked by shoulamite2k 1 year ago

Last reply by cor-el 1 year ago

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Urgent Request to Reset Mozilla Account

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication a… (read more)

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Asked by Evgeny 1 year ago

Answered by James 1 year ago

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Question about picture in picture mode

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays ev… (read more)

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays even after I closed the picture in picture mode?

Asked by Lox 10 months ago

Last reply by markwarner22 10 months ago

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  • Archived

Debuger breakpoints dont work on V133

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction t… (read more)

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction to replace request for the library on server with one requesting it from localhost. This used to work without problems. However today i noticed that breakpoints aren't getting hit. I have downgraded to version 132.0.2 and breakpoints work once again. I think this has something to do with debug sources, since the load process adds 2 sources, webpack containing uncompiled code and where i set break points, and webpack-internal which i think is built js library before getting minified. Links to exceptions in console also dont work instead of linking to webpack seemlesly, the adress says webpack-internal and link open a new window and complains that the adress is nonsense (see attached images)

Thatnks for the help

Asked by marek.urban 1 year ago

Answered by marek.urban 12 months ago

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Passkey

When I switched to firefox, passkey no longer works, when I switched back to chrome it worked again - why? Please note: I use keeper in both instances.

Asked by adam199 10 months ago

Last reply by adam199 10 months ago

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Email Accounts Requiring Sign-In

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click … (read more)

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click on the bookmarked tab and the email account opened immediately. But, lately, each of these three accounts requires a sign-in before it will open my email account. One even requires a two-step process requiring I list a different email to receive a code to open the current email account I'm trying to open. This is a recent occurence and I wondered if it was something Firefox included in their more recent version of Firefox? If so, please tell me how to get rid of this sign-in process! I have many security processes to protect my accounts and do not need this additional required sign-in process! Please tell me how I can get rid of this requirement. It is a pain to have to re-sign-in each time I try to access my email which I do several times a day. Thank you for any help you can give me to fix this problem. Barbara Thomas

Asked by barbt2409 7 months ago

Last reply by Denys 7 months ago