Showing questions tagged: Show all questions

How do i change my primary address to a new valid address?

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can'… (read more)

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Asked by acc.junk 1 month ago

Last reply by Paul 1 month ago

  • Solved

Firefox version 115.31.0esr

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different … (read more)

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

Asked by Phil Strictly 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Archived

Why does Firefox 115.25.0esr fail to play MP3 files?

Bug in FireFox ... gives me a blank screen when trying to access this link : https://harrisonburg.org/music_scene/song_list/songs/Werwolves_studio.mp3 Has worked w… (read more)

Bug in FireFox ... gives me a blank screen when trying to access this link : https://harrisonburg.org/music_scene/song_list/songs/Werwolves_studio.mp3

Has worked well for years, but with updates you broke it.

-(

Asked by showker1 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Latest version of Firefox renders many sites inoperable

Today, it started. When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see att… (read more)

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Asked by enuhfer 1 year ago

Last reply by James 1 year ago

  • Archived

logging in

when I login to my reagan.com email. I get a cloudfare error 403. Cloudflare Ray ID: 96dc1fadf9a2f5da • Your IP: • Performance & security by Cloudflare … (read more)

when I login to my reagan.com email. I get a cloudfare error 403.

Cloudflare Ray ID: 96dc1fadf9a2f5da • Your IP: • Performance & security by Cloudflare

Asked by larry 6 months ago

Last reply by Paul 6 months ago

I get a banner saying firefox has notifications but where are they?

I just want to know WHERE the notifications land? I have a very old macbook pro (mid 2010) so I have a sneaking suspicion firefox is trying to tell me something about not… (read more)

I just want to know WHERE the notifications land? I have a very old macbook pro (mid 2010) so I have a sneaking suspicion firefox is trying to tell me something about not being supported, yadayadayada, BUT where are the notifications? The OS am currently using is High Sierra 10.13.6 CAN ANYONE HELP ME OUT HERE? Sorry to be such a klutz but these banners appear every day and I can't seem to access whatever it is that firefox is trying to communicate. Thanks all!

Asked by greendog 4 months ago

Last reply by greendog 4 months ago

  • Archived

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 1 year ago

Last reply by linda132 1 year ago

Saved Passwords and bookmarks

where are my saved passwords and bookmarks? I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there any… (read more)

where are my saved passwords and bookmarks?

I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anymore.

Any idea on how to get these back?

Asked by pedro14 3 months ago

Last reply by pedro14 3 months ago

  • Archived

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 2 years ago

Last reply by SennaSempre 1 year ago

Present version of Firefox does not support my computer. Please help...

Present version of Firefox does not support my computer. Please help... I want to access Chase Bank R. Schnepf [edited email from public community support forum] … (read more)

Present version of Firefox does not support my computer. Please help... I want to access Chase Bank R. Schnepf [edited email from public community support forum]

Asked by Richard Schnepf 2 months ago

Last reply by James 2 months ago

  • Archived

unable to access channel 4

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a… (read more)

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a different browser. after dozens of attempts it has let me in for the last few days. Today it does not

Asked by Catherine Veyriere 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Several websites are not loading, like YouTube and X.com

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is… (read more)

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is not loading content in the pages. So far it's those two.

Asked by ndeithi 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago