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how do I restore my bookmarks

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore … (read more)

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

Asked by cetera9 3 months ago

Last reply by roptm.nv 3 months ago

  • Solved

Debian 13

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-fi… (read more)

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-firefox-linux#w_installare-firefox-tramite-il-pacchetto-deb-per-le-distribuzioni-basate-su-debian-consigliato and the commands were


sudo install -d -m 0755 /etc/apt/keyrings

wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | sudo tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

echo ' Package: * Pin: origin packages.mozilla.org Pin-Priority: 1000 ' | sudo tee /etc/apt/preferences.d/mozilla

sudo apt-get update && sudo apt-get install firefox firefox-l10n-it

but I get this result OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signature by 35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3 was created after the --not-after date.Il repository "https://packages.mozilla.org/apt mozilla InRelease" non è firmato.

What mistake could I have made? Apart from the fact that now we use sudo apt update && sudo apt install Thank you in advance for your response.

Asked by ugorosa1 2 months ago

Answered by ugorosa1 2 months ago

  • Solved

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 3 months ago

Answered by TyDraniu 3 months ago

Win 11 install was working fine until Firefox update

My new Win 11 PC out the box with a Firefox installed on it, worked fine for 2 weeks then an update from you guys causes it to crash, it is stuck in a perpertual reboot l… (read more)

My new Win 11 PC out the box with a Firefox installed on it, worked fine for 2 weeks then an update from you guys causes it to crash, it is stuck in a perpertual reboot loop as windows crash, close then the app restarts despite being told to close, only a reboot will stop it from trying to open and then cause memory leaks.

Also, when are you guys going to incorporate a "Roll back feature" for these situations, so that the older working version can be retrieved.

All my important logins are on firefox and your programmers, whatever they did have jeopardised my ability to access important accounts.

I best check my androind tablet hasn't updates or I will be up the wazoo without a failsafe... Well played Mozilla Devs...

Asked by Mark Giblin 3 months ago

Last reply by Mark Giblin 2 months ago

  • Solved

system blocked by intruder

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR … (read more)

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

Asked by jpdough37 3 months ago

Answered by Paul 3 months ago

Firefox suddenly stops loading webpages

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads im… (read more)

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

Asked by michaliskon 3 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

wallpaper options gone?

As of today, the wallpaper I'd set for my homepage/new tabs pages is gone and there's no way to choose a different one. Is this just me or or are other people having this… (read more)

As of today, the wallpaper I'd set for my homepage/new tabs pages is gone and there's no way to choose a different one. Is this just me or or are other people having this problem?

Asked by megan 3 months ago

Answered by megan 3 months ago

Random Error like 383.25 is not a valid value for Int32.

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but sam… (read more)

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but same issue still exist.

Asked by Jagvinder Singh Grover 3 months ago

Last reply by TyDraniu 3 months ago

Help please! Since updating Firefox most bookmarks are no longer visible and I can no longer add new bookmarks

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders ar… (read more)

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders are visible and most of their contents have disappeared.

However, 1) my uncategorized bookmarks - those in "other bookmarks" are still visible, and 2) If I go to "Manage bookmarks" and do a search, I can find all of my bookmarks including those that are no longer visible.

In addition, I can no longer add or delete bookmarks. It looks like I can do add a bookmark and it will let me go through the steps of adding a book mark - it even says I can put it in all my old folders that are otherwise no longer visible. But one I complete the process the bookmark does not show up.

I have read multiple Firefox Help articles about disappearing bookmarks and have taken all the steps suggested including: - Attempted to restore backups of bookmarks - didn't work. It shows me the multiple old backups but when I try to restore one I get the message "Unable to process the backup file". I have tried it with at least four of the old backup files - all without success. - cleared cache - did troubleshooting mode - refreshed Firefox - uninstalled and reinstalled Firefox - looked to see if I had a different profile other than my default profile that I could switch to. I do not see another profile.

Nothing has helped. Any suggestions would be greatly appreciated.

Thanks

Asked by EDA802 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Somebody is trying to set up account using my g-mail account

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm an… (read more)

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Asked by GailW 2 months ago

Last reply by Kiki 2 months ago

How to remove new profile created by Firefox during an update?

Firefox created a new Profile for me during a recent update and ignored the Profile I had been using for many years. That probably occurred because Firefox couldn't find… (read more)

Firefox created a new Profile for me during a recent update and ignored the Profile I had been using for many years.

That probably occurred because Firefox couldn't find the original Profile. I had moved it to C:\0-FFox\ to shorten the length of file names. I had been getting File-Name-Length errors, which ended after moving the Profile closer to C:\.

Now I can't access or use the original Profile. I've researched the ins and outs of Profiles but can't find a solution to this problem. I want to add my old Profile to the new Profile created by Firefox and maybe switch between the two, or maybe revert to using only the old Profile. But I can't figure out how to do that. Adding a Profile seems to imply adding a new Profile and not an old one.

I sincerely hope you can help me solve this problem!

Many thanks! Wayne

Asked by westief 2 months ago

Last reply by Paul 2 months ago

  • Solved

All my extensions disabled when I updated to 141.0.2 (64-bit) and won't re-enable.

The moment my version of Firefox auto-updated to 141.0.2 (64-bit), all of my extensions disabled. There is no option to re-enable them and no indicator of why they are d… (read more)

The moment my version of Firefox auto-updated to 141.0.2 (64-bit), all of my extensions disabled. There is no option to re-enable them and no indicator of why they are disabled.

I found that switching to a new profile allows them to work, but of course that's not really an option; I have huge amounts of custom stuff in eg. Greasemonkey that I cannot afford to lose.

What can I do to preserve my extensions without losing things like Greasemonkey scripts? Again, deleting them and reinstalling them is not an option if it would lose their individual configurations.

Asked by Aquillion 3 months ago

Answered by Aquillion 3 months ago

Browser Basics & Customization

- What are the must-have Firefox extensions for productivity &/or privacy? - How can I customize the Firefox toolbar or homepage for faster access? - Is there a way… (read more)

- What are the must-have Firefox extensions for productivity &/or privacy? - How can I customize the Firefox toolbar or homepage for faster access? - Is there a way to sync my bookmarks and settings across devices?

Asked by HubbaRocks 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago