Showing questions tagged:

Menu Bar display problem

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work. Versio… (read more)

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work.

Version is 135.0

Archived 1 273

Horizontal Graphical Artefacting in Youtube and other video's

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps. Disab… (read more)

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

Solved Archived 1 273

failure to connect

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with… (read more)

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

Archived 1 271

Firefox, new install, latest update, Recaptcha Failed

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to… (read more)

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to find in order to validate. This is a new install of the latest version of Firefox, I have no problem with Recaptcha using Chrome but prefer Firefox's privacy. I pay bills, work jobs from the internet which requires recaptcha to work in the browser I am using. I have not seen a answer anywhere to fix this problem which only happens in Firefox. Image of error message attached.

Archived 2 270

restore firefox windows and tabs with restart

I recently updated to Firefox 135.0 on MacBook Pro, Catalina, OS 10.15.7 In the past, with multiple Firefox windows open & multiple tabs open in each, when restarting… (read more)

I recently updated to Firefox 135.0 on MacBook Pro, Catalina, OS 10.15.7 In the past, with multiple Firefox windows open & multiple tabs open in each, when restarting, "reopen pages on startup" selected, system loaded & ready to go, I'd find all windows, tabs & history available upon launching Firefox. Since update to 135.0, shut down & restart, launch Firefox and I find a single blank new window, no multiple windows, no tabs, no history. I've tried to find [Settings] to make everything come back - no joy, to no avail. Suggestions? Help? Thanks, JS

Archived 1 270

add ons no longer have toolbar buttons

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was… (read more)

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was there, or Zotero, which lets me send stuff online to my Zotero citation database.

Now on my new Windows 11 PC, even though those add ons are installed and technically functional, I can't find the buttons anywhere. I wanted all that stuff on my toolbar for a reason. All I can find are convoluted keyboard shortcuts. I don't want to use a bunch of stupid keyboard shortcuts when I'm supposed to be able to just push a button for the same functionality.

Where did all my buttons go and how do I put them back? No, they are not in the "customize toolbar" option, and I have checked the options menus for my most important add ons too.

Archived 1 261

When using chat software, shortcut key conflicts occur, and the sidebar will still open when using shortcut keys after being closed

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed. In the settings, the AI r… (read more)

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed.

In the settings, the AI robot is turned off, but when using shortcut keys, the options for the AI robot will still be turned on by itself and cannot be turned off.
Archived 1 260

Downloads button not opening file in application

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desire… (read more)

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desired application. After a failed upgrade to 24.04 I had to do a reinstall and now in Kubuntu 24.04, if I click on a downloaded file it will always bring up a window with "Open the file link with okular?" and the buttons Cancel and Open Link below. How do I go back to the previous way of it working?

Solved Archived 2 251

reseted my pc

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because … (read more)

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because it was quite a lot and i dont remember everything and also i had passwords for a lot of websites saved on mozilla and its way to much to do everything on my own again.

with friendly regards

Mohamed

Archived 1 251

NordPass browser extension will not allow login

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox prob… (read more)

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox problem.

Issue: When logging into the NordPass browser extension, my username and password are accepted, then Cloudflare does a human verification, then the extension throws error 1004 (Something went wrong) [screenshot of error attached].

Troubleshooting: - Tried updating Firefox to latest version - Tried clearing cache/cookies - Tried uninstalling/reinstalling browser extension - Tried uninstalling/reinstalling firefox

Additional: - Dell Optiplex 7090 running Windows 10 Pro - Issue is specific to this computer only - Extension was working as recently as 2 weeks ago - Currently, NordPass allows me to sign in successfully on my phone, in Chrome browser extension on affected computer, and in Firefox browser extension on different computer.

Latest answer from NordPass team: [Please note that our developers have investigated provided logs and traces, however, there is nothing wrong with the backend flow - it looks like there is an issue with localStorage or cookies as the NordPass extension is not able to fetch properly the token obtained from NordAccount login flow. As this is not reproducible on other platforms and traces do not show anything else, we can only suggest the verification of extension/firefox browser configuration, especially in terms of cookies, local storage and session.]

Any suggestions on root cause, or settings changes to fix this issue are appreciated.

Archived 1 251

recovery google account

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples ha… (read more)

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples halp me my email address name, [edited] @gmail.com email password, [edited] but i want to recovery access my email or phne number thenks

Archived 1 250

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non-P… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Archived 4 231

Middle click on link does nothing

I have a fresh installation of xubuntu 24.04, with firefox 135.0. Middle clicking on links now does nothing, whereas earlier it opened the link in a new tab. browser.tabs… (read more)

I have a fresh installation of xubuntu 24.04, with firefox 135.0. Middle clicking on links now does nothing, whereas earlier it opened the link in a new tab. browser.tabs.opentabfor.middleclick is set to true.

Solved Archived 3 222

Youtube on second screen lagging to hell

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezi… (read more)

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

Archived 2 221

Firefox logs me out of google

Hello, I have some issues with Firefox keeping my logged in my Google account. When I close Firefox it logs me out of Google. I have tried some methods from other threads… (read more)

Hello, I have some issues with Firefox keeping my logged in my Google account. When I close Firefox it logs me out of Google. I have tried some methods from other threads on this site but still without success. I have the setting for delete cookies on Firefox close to off and have tried Firefox remember history and use custom settings. Thank you for reading this.

Archived 1 220

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (read more)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Archived 1 211