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New Firefox browser on new computer won't sync with previous Firefox browser on previous computer

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ... Bes… (read more)

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ...

Best, Johan

Asked by johan.loefstroem 4 months ago

Last reply by jonzn4SUSE 4 months ago

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Missing Icons for Setup VPN and also Hoxx

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, … (read more)

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

Asked by Ian Lawrence 1 year ago

Last reply by cor-el 1 year ago

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How to change main domain is not automatically shown in the search of Firefox browser in 2025 but the desired URL?

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL? I have always typed "https://www.youtube.com/feed/you" in the … (read more)

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL?

I have always typed "https://www.youtube.com/feed/you" in the URL bar both in firefox desktop and mobile and other Gecko-based browsers such as Zen, Floorp, Midori, Iceraven, Waterfox, Librewolf but dont know why it always shows up "https://www.youtube.com" as soon as I type "y".

I have not seen same behaviour in Chrome or Chromium-based browsers such as Edge, Opera, Vivaldi, as Chrome knows if I have visited "youtube domain" several times but not through "https://www.youtube.com/" but through "https://www.youtube.com/feed/you", then it shows me the latter, thus helps me in avoiding my few seconds of this bug or inconsistency.

Not limited to "https://www.youtube.com/" but to every other site such as Google.com or social media like Instagram, where I don't visit the homepage but my saved bookmarks page.

Can anybody clarify on this, if this is a bug or a gifted feature by Firefox devs?

And can we change this as this causes issues esp., for working people (I have recently shifted my Chrome data to a new Firefox profile so this is causing issues in working after MV3 drama) who visited direct URL not the one given or promoted or shown by browser. I dont like this and want to change it as it doesn't help me in anyways.

The most unfortunate thing is that we cannot cancel or reject or cut it out like Chrome does with "X" in the URL bar when it detects something which we dont know it to proceed with but Firefox, nah.

The biggest benefit is that it saves your time, helps you focus and avoid you waste your time, if the site has too many things to distract you from actual work. Like YouTube has great courses and podcast interviews and I have saved them and want to direct go there (https://www.youtube.com/feed/you), then I am saved from going to main page which has unwanted videos that will only take my time, losing my productivity. Is Firefox not concerned about our productivity, is Chrome only cares?

Do check 3 screenshots attached for better understanding, the 3rd one is from chrome.

https://connect.mozilla.org/t5/discussions/how-to-change-main-domain-is-not-automatically-shown-in-the/td-p/74907

Asked by SuMo Bot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can I sync or restore Firefox data from a synced mobile device back to PC after PC Firefox deleted

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks an… (read more)

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks and passwords are missing. I had set up syncing between my PC and my Android mobile devices (phone and tablet). Can I restore or sync from the mobile device back to the PC? I have searched and found nothing. Even when signed into Firefox on the phone, it does not bring up "Sync" when I go to settings. I truly appreciate your help.

Asked by Susan Beecher 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Bug playing videos

I can't play videos on any platform. it just gets stuck buffering. Steps I've already tried: -uninstall extensions -clear cache -restart browser -restart computer -unins… (read more)

I can't play videos on any platform. it just gets stuck buffering. Steps I've already tried: -uninstall extensions -clear cache -restart browser -restart computer -uninstall & reinstall firefox current ver. -uninstall & reinstall previous ver.

Asked by john boy 1 year ago

Last reply by john boy 1 year ago

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Lost all bookmarks and folders after latest update 131.0.3 (64-bit)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help m… (read more)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help me recover these so many important bookmarks all missing help me get them back even if i have to go back to an older version of firefox this update happened itself please help me nothing in import restore in manage bookmarks see pic showing no bookmarks its empty please help me i am desperate my mobile number is u.k [edited phone# from public community support forum] please help me

Asked by g4ryhudson_1970 1 year ago

Last reply by cor-el 1 year ago

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Content is missing

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only s… (read more)

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only scroll down so far -- there was nothing more, no page two, etc. Email to City confirmed the problem with the form was on my end. Then I used Safari to get that same City complaint form. Same site, same form. But, on Safari there was about a full page more to the form that had been missing on Firefox. Additional questions, boxes to check, spaces to fill, places to upload photos/files. And at the bottom of the form was the "SUBMIT" button. I don't think I've had this particular issue with other forms, questionnaires, etc. elsewhere. Is there a filter or something blocking random stuff?

I'm not able to Screenshot the page as shown in Safari, so: https://www.portland.gov/homelessness-impact-reduction/report-campsite I think I can "Add image" as a screenshot of the form as shown in Firefox . . . . . . . . . . . . . . oh well, turns out I don't know how to make all that happen. Thanks for whatever anyone can come up with.

Asked by jabarnas 1 year ago

Last reply by James 1 year ago

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Extension settings reset when C drive has limited disk space

I keep the browser open and at some time my C drive has limited disk space.(~100mb) Then extensions stop working and after a browser restart, all extension data are lost.… (read more)

I keep the browser open and at some time my C drive has limited disk space.(~100mb) Then extensions stop working and after a browser restart, all extension data are lost. In my opinion current extension data shouldn't be lost even if disk space is limited.

Asked by Pioooooo 1 year ago

Last reply by Pioooooo 1 year ago

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McAfee Total Security keeps popping up, warning me that the website I am on is infected, then offers me a chance to buy their product, then I am switched to Norton to purchase their product. I am on a MacBook Air with MacOS Monterey Version 12.7.5

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CL… (read more)

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CLICK ON THE SIDE TAB.

Asked by rtragesser 1 year ago

Last reply by James 1 year ago

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Why can't I sign into gmail on the same tab I'm on?

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have … (read more)

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have to pin and move the second tab and then delete the original tab.

Sometimes I'm taken back to login even after I've just left gmail for checking messages. Sometimes I can click and hold the back button and reopen it on an already sign-in instance of gmail, but not when I clear cookies.

This doesn't happen for any other site, just gmail. How do I fix this, or is there no fix?

Asked by D A 1 year ago

Last reply by D A 1 year ago

  • Archived

Linux mint 22 cinnamon constant crashes

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/repor… (read more)

Asked by kk255178 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox freezes whole computer, can only do hard shutdown and restart

Windows 11 FF 131.0.3 64-bit This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing.… (read more)

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

Asked by D A 1 year ago

Last reply by Dan 10 months ago

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Microsoft Stream Screen Recording doesn't work in Firefox / Blocked by Microsoft

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made… (read more)

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made to gain browser screen-recording permissions for the site prior to the following error message appearing.

Asked by Alex Killby (SC) 1 year ago

Last reply by markwarner22 1 year ago

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Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not restoring Bookmarks or extensions

Hi I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions a… (read more)

Hi

I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions and bookmarks that i had it seems like it don't restore the information. I am sign in to the right account. What have happen whit all the information that is associated whit that account? Is everything deleted?

Asked by tokar86a 1 year ago

Last reply by tokar86a 1 year ago

  • Archived

white font on white background in addressbar, tab titles etc.

Hi, I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, som… (read more)

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Asked by firefox-sync21 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Dropdown menu problems

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed m… (read more)

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed mouse - problem remains.

Asked by brianable 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox doesn't connect to the internet at all, other programs do

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, e… (read more)

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Asked by placekgames 1 year ago

Last reply by cor-el 1 year ago