Showing questions tagged:

Folder Downloads

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings … (read more)

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

Archived 2 199

email access

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this serve… (read more)

Did the Mozilla software upgrade to Firefox yesterday, and not I can not access my email. It says "You don't have permission to access "http://www.att.net/" on this server"

Archived 1 190

FF Desktop shortcuts no longer work

Am on win10 -- FF 118.0.2 A strange thing has just occurred in the past two days -- Firefox will no longer drag and drop URLs to form a shortcut on the desktop; I get onl… (read more)

Am on win10 -- FF 118.0.2

A strange thing has just occurred in the past two days -- Firefox will no longer drag and drop URLs to form a shortcut on the desktop; I get only the international "can't do that" symbol, the circle with a slash, as I drag.

When I make a shortcut within firefox, then copy it and paste to the desktop, instead of the FF icon, I get the blank sheet, but when I look at the file with Notebook, it shows all the expected content:

++ clip shortcut content ++ [InternetShortcut] URL=https://www.reuters.com/technology/nvidias-forecast-dampens-ai-enthusiasm-other-tech-stocks-2024-08-28/ IDList= HotKey=0 IconFile=C:\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\shortcutCache\B1_LfDoEyJumsj81b4UeTw==.ico IconIndex=0 ++ end clip=== Items between < > redacted ++ BUT! the shortcut doesn't work. no response, whatever, when clicked on. Same deal with shortcuts that once did work; they are now inactive. However, when dragged onto FF or Chrome, they magically link up as they ought to.

I've googled for answers, but found nothing worthwhile. One suggestion was to shift the default browser to something else. I chose Google Chrome. Did no good. The shortcuts remained inactive. I could drag and drop from Chrome to the desktop but the shortcuts were still of a white sheet and inactive.

So, I'm suspecting something in Windows needs to be reset, but what? Can't find anything about where and how url shortcuts are treated in the registry. It's an annoyance. Any help greatly appreciated.

Archived 2 180

How to remove news feeds from firefox browser

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I mig… (read more)

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I might also add that all others computers with my account on has also got the same news feeds on .

How do I remove them I even tried to restore my windows 10 desk top today to a early date but now that computer wont even boot up .

Will someone please tell me how to remover the news feeds .

Many Thanks

Archived 9 179

Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (read more)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Archived 1 170

Web page display using FF does not show thumbnails but Chrome/Edge do

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is… (read more)

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is D-flip. I have attached .jpg files made using the Fireshot extension both FF and Chrome browsers. I also saved the page as an .htm format file which when displayed does not appear the same as the original page.

Archived 4 170

google drive and other apps not functioning

Hello, my websites that I use when at work are now not functioning, including but not limited to class link, google drive, google forms, google doc, google sheets I can't… (read more)

Hello, my websites that I use when at work are now not functioning, including but not limited to

class link, google drive, google forms, google doc, google sheets

I can't access any of them or share any of them with coworkers for some reason. Of course Google browser lets me do everything however, I prefer fire fox instead, because I have been using FFox for many years.

So someone please fix this issue!

Robert

Archived 1 150

Restoring previous session after closing firefox.

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the… (read more)

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the update was completed so I open up Firefox usually when i open firefox after a shutdown or some other reason. I can go to Open Application Menu>History>RestorePreviousSession but before I clicked on Restore Previous Session I realize that I need to go to class, so I closed my computer. once in class I open my computer up and I try to restore my previous session but by the time that I tried to restore it my session was deleted and my question is if anyone at FIREFOX can help restore that deleted session because I was working on my research project which is due this week, and in that particular session I had tabs open that I need so i can finish my project. Please reach out as soon as possible. This happen on Tuesday. Thank You

Archived 2 150

toolbar poping down unwanted

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have … (read more)

I need to know how to stop the tool bar from popping down whenever my mouse hits the top of the screen in fullscreen with hide toolbars selected, no other browser I have used does this so I dont know if it is intentional but if it is please tell me how to make it go away, thank you.

Archived 4 150

Firefox Duck Duck Go (DDG) communication lag?

When I go to google search on Firefox and search for something in images, every result loads instantly. When I go to duck duck go in firefox, there is randomly huge commu… (read more)

When I go to google search on Firefox and search for something in images, every result loads instantly. When I go to duck duck go in firefox, there is randomly huge communication lag time between pressing enter and a result populating (usually more than 30seconds-2min where normally it is instant) and a good majority of the image thumbnail results do not display. It didn't used to do this and I think something screwed something up on my computer. What can cause this?

Things I have tried: Resetting Firefox Deleting and Reinstalling Firefox Deleting all cache/cookies/Mozilla files in %appdata, program files, and other locations and reinstalling.

I prefer to use DDG over Google. Can someone help? Why is it doing this?

Archived 3 140

ad in lower corner of home page after opening firefox

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for someth… (read more)

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for something like Norton or similar. Can be eliminated by right click on title bar. How do I keep it from appearing.

Archived 1 130

Blocked Protected

Just got this notication after visiting a Top Games support pages when closed the private I used so no active data on what is going on. Very first time ever getting any n… (read more)

Just got this notication after visiting a Top Games support pages when closed the private I used so no active data on what is going on. Very first time ever getting any notification with Firefox before so suspect wedsite as issue caught their linking code trying to drop tracers so maybe something there would appreciate your input. Game parent company Miracle Games I play from a Asian area and pulls some very strange behavior.

Archived 2 130

Opening Firefox browser

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I… (read more)

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Archived 2 110

iso trustworthy/popular add on to forward links easily

want to be able to easily foreward links with reliable, popular addon on desktop and mobile transitioning from google chrome on windows notebook and android mobiles … (read more)

want to be able to easily foreward links with reliable, popular addon on desktop and mobile

transitioning from google chrome on windows notebook and android mobiles

Archived 1 100

Issues with Gmail and other Google services

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not… (read more)

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not fully upload (locking up at 75%). I looked at gmail help and the recommendation was to flush cookies and cache. I did this and have had problems ever since. GMail: Connecting to gmail is a hit or miss affair - it mostly does not work at all but on rare occasions it does connect. If it does load it is very slow, often I cannot change tabs or access labels. I cannot switch inboxes to other accounts. I mostly cannot send emails (though very occasionally I can). When trying to switch accounts it mostly just says something went wrong but once or twice it has brought up the list of accounts but I cannot select one. I can rarely send an email - it is very slow, it says working but mostly nothing happens. Sometimes an Oops 01 error message appears. I have not been able to attach a file to any email I have tried to send. I am seem to be receiving emails without issue. [Gmail mostly works on Chrome but sometimes I have trouble sending].

Google Search: When I use Google as a search engine I often get only a white screen but it will sometimes bring up a screen of search results however when I click on the link either nothing happens or it is really slow to load the page - once the page loads navigating around the site is normal.

I have no issues when using Duck Duck Go or if I type the address into the address bar or it is a book marked site.

YouTube: I can rarely connect to Youtube using Firefox - it mostly just sits at a white screen with the address in the address bar but nothing happening. If it does connect it is incredibly slow at searching or changing screens. I often get a message saying I am not connected to the internet but I am because I have other things open and operating.

Google docs: I cannot access google docs using Firefox but can using Chrome.

I have no issues with online gaming or streaming sites. It seems to be only google related services that are giving me grief.

Archived 2 70