Showing questions tagged: Show all questions
  • Solved
  • Archived

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

I want to download an add-on but I can't

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I… (read more)

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

Asked by Milla 2 months ago

Answered by James 2 months ago

Downloads Fail on Mounted NTFS Disk in Ubuntu 25.10

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file… (read more)

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file system with the options umask=007, user=root, and group=disk. My Firefox browser is running under a non-root user account that is a member of the disk group. However, I consistently receive the error message: “XXX could not be saved because the source file could not be read.”

I would greatly appreciate anyone's assistance in resolving this issue.

Asked by seeson 4 months ago

Last reply by seeson 3 months ago

  • Solved
  • Archived

135.0.1 Mozilla Browser: have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK!

thorsak Today at 12:21 PM thorsak 2/23/25, 2:49 PM February 23, 2025 Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function… (read more)

thorsak Today at 12:21 PM

thorsak 2/23/25, 2:49 PM

February 23, 2025

Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK: it records my message-title but NOT the contents (0-bytes!) -I never had such a basic issue in many years of very satisfactory Browser-use ...am I have a wrong setting somewhere and is there any quick fix please ...? - Email me when someone answers the thread ...MANY THANKS, Tony H.

P.S.: Please send me a link where I'd get a help since I'm NOT GETTING ANY HELP FOR SEVERAL WEEKS ...! Thanks-Tony H.

Asked by thorsak 1 year ago

Answered by Matt 1 year ago

  • Locked
  • Archived

Firefox won’t save APK files correctly

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know … (read more)

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know how to fix it?

Asked by Elin Olsson 6 months ago

Last reply by harrie 6 months ago

  • Solved

Firefox

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich ab… (read more)

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich aber nirgendwo. Was muss ich machen?

Asked by rainerbruegge 2 months ago

Answered by TyDraniu 2 months ago

  • Archived

I cannod get Firefox to complete a large download - ~356MB.

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds a… (read more)

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs

Asked by Anthony 10 months ago

Last reply by wirkutskijkarl 10 months ago

  • Solved

File dialog crash and file download failed

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will sav… (read more)

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

Asked by dk825 3 months ago

Answered by dk825 3 months ago

Download Fails

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times ove… (read more)

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times over several days w/o success.

Asked by Wrangler53 2 months ago

Last reply by jonzn4SUSE 1 month ago

pro-cococut crashes firefox when saving files over 1 gig

When trying to "Save" after pro-cococut finishes downloading a file that is larger than 1 Gig and I can't find out what to do in order to have it save large files. … (read more)

When trying to "Save" after pro-cococut finishes downloading a file that is larger than 1 Gig and I can't find out what to do in order to have it save large files.

Asked by allarrabe 2 months ago

Last reply by allarrabe 2 months ago

Some downloads are blocked

Some downloads are blocked by windows 11 security but this does not happen when using Chrome using the same web address. I have attached the Firefox screenshot error mess… (read more)

Some downloads are blocked by windows 11 security but this does not happen when using Chrome using the same web address.

I have attached the Firefox screenshot error message when trying to save the download. Following this message, Windows 11 put this notification (see other screenshot).

Asked by Steve 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Download failing

My downloads keep failing every time. I tried everything from this list but all I get is download failed, this has been an issue for years. I have to press the try agai… (read more)

My downloads keep failing every time. I tried everything from this list but all I get is download failed, this has been an issue for years. I have to press the try again button about 3000 times for it to slowly download a bit by bit but for larger files its impossible.

Asked by mauritsharting95 12 months ago

Last reply by markwarner22 12 months ago