Not displaying areas within websites

Frequently when I go some websites Firefox will take me there but then when I click on an area within that website it will just go to a blank page. I can do the same wit… (read more)

Frequently when I go some websites Firefox will take me there but then when I click on an area within that website it will just go to a blank page. I can do the same withMS Edge and everything does fine. (example: I open my brokerage account at Vanguard then click on "Statements" and it goes to a blank Page) This just started within the last few months. This same problem occurs no mater what computer I use. My email is xxxxxxxx@xxxxxxx.xxx. Any help would be much appreciated.


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Larry Armstrong 11 hours ago

Last reply by jscher2000 10 hours ago

Can't restore TABS from backup file

Before shutting down Firefox I deleted history/cache/passwords etc from the past day I do this all the time but since I had restore previous tabs selected they always ge… (read more)

Before shutting down Firefox I deleted history/cache/passwords etc from the past day

I do this all the time but since I had restore previous tabs selected they always get restored when I start up again

However this time they weren't restored when I restarted

Without closing Firefox I navigated to the sessionstore-backups folder to see what was there but the files were only 2KB - much too small for the number of tabs.

So I installed ShadowExplorer & Shadowcopyview to see if I could recover older versions I was able to locate jsonlz4 files from a few days ago that were around 11000KB in size so I assumed they would have most of my tabs

However when trying to use the files nothing happens - I tried 2 different steps that I read here had worked for others

1 - Renaming previous.jsonlz4 to sessionstore.jsonlz4 , moving to the profile folder (deleting the old one first) and restarting FF

2 - Deleting sessionstore.jsonlz4 and copying the recovered previous.jsonlz4 / recovery.baklz4 /recovery.jsonlz4 / upgrade.jsonlz4-20201014125134 files to the sessionstore-backups folder and restarting FF

I also repeated the steps after creating a separate profile

None of these worked so I tried examining the jsonlz4 files using https://www.jeffersonscher.com/res/scrounger.html but I got an error message 'Session history file contents could not be read?'

Now I've previously used recovered Jsonlz4 files to restore tabs with no issues but this time they won't work

I read here https://support.mozilla.org/bm/questions/1189759 that updates may cause compatibility issues and the upgrade.jsonlz4-20201014125134 file indicates they was a recent update

The recovered file sizes indicate they contain data so I want to know how I can recover it - if not through FF then through some other software

Asked by darkwolf573 2 months ago

Last reply by jscher2000 11 hours ago

Specific gmail links opens at generic inbox

Hi, I'm trying to work faster with excel and gmail, by saving specific gmail conversation hyperlinks into the excel sheet, in order to be able to go there fast. While the… (read more)

Hi, I'm trying to work faster with excel and gmail, by saving specific gmail conversation hyperlinks into the excel sheet, in order to be able to go there fast. While the hyperlinks work well on one computer, on another one, all the hyperlinks open at the gmail inbox page, without going to the specific thread. Is there any fix for this? Thanks!

Asked by laurentiuradu22 12 hours ago

Last reply by ARMAN KHAN 11 hours ago

Login that used to work no longer works

Login is apparently sending the wrong information. It used to work, but now hangs. I've cleared cache and cookies, rebooted, etc., to no avail. I have also re-installe… (read more)

Login is apparently sending the wrong information. It used to work, but now hangs. I've cleared cache and cookies, rebooted, etc., to no avail. I have also re-installed Firefox.

I can login successfully via Windows Internet Explorer, but not Firefox.

Any suggestions?

Asked by rrwms 12 hours ago

Last reply by cor-el 11 hours ago

Server not found

I was led to believe that I had to update my Windows program several days ago. After multiple messages that an update needed installed and I needed to restart my compute… (read more)

I was led to believe that I had to update my Windows program several days ago. After multiple messages that an update needed installed and I needed to restart my computer, I finally did that and haven't been able to click on the icon for Firefox, or any other browser for that matter, ever since. I get the same error message if I try to use Microsoft Edge and Google Chrome. I already followed your steps to make Firefox my default browser. Comcast technical support was of no help at all. I also uninstalled and reinstalled Firefox and that didn't help either. Also, once I click on the "home" icon on my toolbar my homepage eventually comes up. I have also found that when I am trying to print from "File" on the toolbar there is no longer a Print Preview which I used all the time and that area gave me the option to change the % so that I wasn't wasting as much paper. What happened to that option?

Asked by georgeiamnot 16 hours ago

Last reply by FredMcD 12 hours ago

Can't log into TD Bank accounts

Firefox will open TD Bank's website but when I try to log in to my accounts I get a message telling me this: "For a better online banking experience and full site functio… (read more)

Firefox will open TD Bank's website but when I try to log in to my accounts I get a message telling me this: "For a better online banking experience and full site functionality, please download the latest version of your favorite internet browser." I selected the Firefox icon, downloaded the newest version (even though I get automatic updates) and I still have the problem. Also, when I get the update message shown above the address line shows: https://onlinebanking.tdbank.com/unsupported/unsupported.html

None of the articles in the help center have helped me solve this problem and TD Bank staff know nothing about it.

Carolyn Lettieri

Asked by cal19 12 hours ago

Last reply by FredMcD 12 hours ago

back page won't work

I recently changed my default search engine to Bing, but not the browser, and noticed that my back page often doesn't work. I have to click and hold the back page arrow a… (read more)

I recently changed my default search engine to Bing, but not the browser, and noticed that my back page often doesn't work. I have to click and hold the back page arrow and mouse down to get to a page in the traceback chain that will execute. I assume this is not the result of Bing - I just report it because it's the only thing I've changed recently. Can this behavior be fixed?

I'm on Windows 10, build 10941.685 Thanks

Asked by needsleep 15 hours ago

Last reply by cor-el 12 hours ago

I can't open the "New Private Window" on my laptop.

Hello, My firefox does't open the "New Private Window". Whenever I install firefox for the first time, the New private windows doesn't show any problem. But when I proc… (read more)

Hello,

My firefox does't open the "New Private Window". Whenever I install firefox for the first time, the New private windows doesn't show any problem. But when I proceed, I can find out I can no longer open the new private window. Technically, the website opens, but it does not show the "purple-coloured eye glasses".

I think my computer is infected by malware because my searching histories are also saved in the incognito mode of Google Chrome.

Would you be able to fix this problem by updating the software?

Asked by loveisallaround9 20 hours ago

Last reply by cor-el 12 hours ago

Master password prompts out of nowhere

Twice now I have had a master password prompt come up suddenly for an unknown reason. I did not enter my password as I did not trust it. Is there a way to detect why this… (read more)

Twice now I have had a master password prompt come up suddenly for an unknown reason. I did not enter my password as I did not trust it. Is there a way to detect why this is happening?

The first time it happened after I had been reading a page for about 10 minutes. I had two other tabs open for the same site and no other non-suspended tabs. I did not have an account on that site.

The second time happened while watching a video on a different site, about 40 minutes in. No other tabs were active. I did have an account for that site, but I was already logged in via cookies.

In both cases I was just reading/watching; there seems to be no user action that triggered it. This makes me think it is not caused by a login request for a site, but by a (malicious) extension or some background process in Firefox.

I do not use Firefox Sync, nor am I signed into a Firefox account.

Asked by manny 1 day ago

Last reply by cor-el 13 hours ago

svg rendering blurry

Hi, I have trouble with my svgs in Firefox. They render perfectly crisp in Safari and Chrome, but blurry in Firefox. I googled the problem and tried numerous suggestions … (read more)

Hi, I have trouble with my svgs in Firefox. They render perfectly crisp in Safari and Chrome, but blurry in Firefox. I googled the problem and tried numerous suggestions to fix it, but none did. Can please anyone help me with that issue? I'll attach a screenshot with the snippet.

Thanks!!!!

Asked by fridericia 21 hours ago

Last reply by cor-el 13 hours ago

Constant activity hard drive will not turn off WTF

After viewing a few web site my hard drive light is constantly off. Killing firefox and restarting will turn off the hard drive for a short while. I've read several thre… (read more)

After viewing a few web site my hard drive light is constantly off.

Killing firefox and restarting will turn off the hard drive for a short while.

I've read several threads on this and nothing make any sense... but lots of people have this problem.... Firefox is screwed up.

Asked by xsyncro 1 day ago

Last reply by cor-el 13 hours ago

Restore Last Session - But not if I close last tab

I searched this forum but couldn't find an answer. I have "restore last session" turned on, but I'd like Firefox wouldn't reopen my last visited site after I close the br… (read more)

I searched this forum but couldn't find an answer. I have "restore last session" turned on, but I'd like Firefox wouldn't reopen my last visited site after I close the browser by closing the last tab. In other words: if I close the browser by a regular means (by clicking the rightmost upper X, or by right-clicking the taskbar and choosing close window) it goes to the last viewed site when I reopen the browser – and that's ok – but when I close the last tab and the browser closes, I don't want to see this site again when I reopen Firefox. Is there a way to achieve this? By the way, this is the standard behavior in Google Chrome.

Asked by ravipegolo 5 months ago

Last reply by cor-el 13 hours ago

Won't bulk save images from list

Firefox won't bulk save (as) the files/images from the View Page Info > Media tab. I can save them individually. I can also drag the image from webpages to save indivi… (read more)

Firefox won't bulk save (as) the files/images from the View Page Info > Media tab.

I can save them individually. I can also drag the image from webpages to save individually.

Problem is when I multi select, then press Save As & choose the folder it should go in, then click Save, the images don't appear into that folder I've supposedly saved in.

It used to work fine, not sure what changed.

Asked by tabhappening 16 hours ago

Last reply by cor-el 13 hours ago

Firefox wont open

my Firefox wont open. it doesn't crash it will open a window for half a second then it closes. i have tired a few things like reinstalling and getting rid of my profile. … (read more)

my Firefox wont open. it doesn't crash it will open a window for half a second then it closes. i have tired a few things like reinstalling and getting rid of my profile. but now i cant start Firefox to make a new profile or the profile manager. i really dont know exactly what to do at this point

Asked by joshjenion 1 day ago

Last reply by jonzn4SUSE 14 hours ago

Lost Fiefox browser

1. I had firefox in a 64bit win7 proff with relatively high specs desktop forever. Last week it started showing update notification every time i restart firefox and I ch… (read more)

1. I had firefox in a 64bit win7 proff with relatively high specs desktop forever. Last week it started showing update notification every time i restart firefox and I choose to "remind me later" or something like that (I made the settings so that it won't auto install).

2. During that week i did restart firefox and the computer and everything was normal untill yesterday when I did something normal but I rarely do, that is i turned of the computer for more than a minute and then turned it back on. Then firefox started having trouble loading certain webpages. Things like youtube, google maps, google search, bing home page, were flawless, while things like some businesses (i remember craigslist and goodwill) and some famous podcast webpages and my wifi controlled devices struggle (take too long, then message that they were taking too long, but never show up)

3. I first "refreshed" my firefox, then reinstalled it, then when it wasn't fixed deleted the whole thing and tried installing a fresh downloaded version (I think it was 83). The downloaded installer tells me that i already had firefox and if i wish to reinstall it and after that it takes a long time to throw a message at me that starts with ("hmmmm" for "some" reason unknown reason, the installation failed to work) or very similar wording.

4. The only browser left in the computer is the microsoft one that comes with the computer and it does open the modzilla website but refuses to download the installed (obviously) so i have to download it from a windows tablet and transfer it to this computer.

any advice/insight is very much welcome

Asked by imad.shabeeb 1 week ago

Last reply by Mamoon 14 hours ago

Disabling autoplay on ESPN website

Hello, Why is firefox unable to prevent autoplay of bluecove videos on espn? muted or non muted? doesn't matter. autoplay set in config? doesn't matter. manipulating se… (read more)

Hello,

Why is firefox unable to prevent autoplay of bluecove videos on espn?

muted or non muted? doesn't matter. autoplay set in config? doesn't matter. manipulating settings in about:config? works until the next update.

It's seems to me that after each update the developers at espn are actively searching for ways to circumvent your technology. I've visited bluecoves website, including one they have for testing a wide variety of autoplay features and each one functions as expected - their videos do not play.

But go to espn.com and every single video plays continuously and loudly. Note I do not have an espn account and I keep my cache and cookies cleaned out. A website should still respect the settings in my browser.

What gives? What can be done about this? What is going on that espn is one of the few websites that seems to never respect any autoplay denial feature firefox delivers? How does this get fixed? Why when I do a search in the forums about espn there isn't a single search result returned? I type in 'chicken' and 4 hits. espn 0.

Please help

Asked by rekurzion 21 hours ago

Last reply by jonzn4SUSE 14 hours ago

The 11 tabs, 3 windows, and 200 selections to see one site.

I want to load a website. It is listed in the URL with the Red Anti stripe through the Padlock Icon. I try to Google Allow Unsecure Site Firefox. I also try to rearrange … (read more)

I want to load a website. It is listed in the URL with the Red Anti stripe through the Padlock Icon. I try to Google Allow Unsecure Site Firefox. I also try to rearrange my search words, over and over. All of the "solutions" suggested in Firefox support blog require changing 9 security settings in 3 different sections of the preferences for the Browser. That is not that difficult. Note, I do not see any "solutions" suggested since 2018 or earlier. Caveat. I have to go back into the settings and change them back and restart Firefox for security to move on to UnSafe mainstream sites.

Is there not an "Allow Once" button, or Site Exceptions option? If so, how may steps is it to get there? How many steps to return to save browsing? This choke occurs with low skilled, low tech Pages, not sites.

I am attempting to view http://www.fortvan.org/pages/pearson-air-museum I can find no way of allowing this site/video to load without redesigning the browser, running 40 miles, cooking a cake, and painting the neighbors barn?

Should I just got to Chrome, who I hate, or Brave and get free crypto tokens?

Asked by paultreseler 22 hours ago

Last reply by TyDraniu 14 hours ago