Google will no longer take me to sign-in page from Firefox

Hi - after a Firefox update today, I no longer seem to be able to access a sign-in page for any of my Google accounts. When I try to log into Google, I'm just brought to … (read more)

Hi - after a Firefox update today, I no longer seem to be able to access a sign-in page for any of my Google accounts. When I try to log into Google, I'm just brought to a page that says "clear cache and cookies." I've cleared my cache multiple times, restarted Firefox, run troubleshoot mode, restarted my computer - none of this has helped. Every time I try to go to a page to sign into any Google app - Drive, Gmail, etc. - I get taken to the same "Google Help Center" page telling me to clear cache and cookies. When I click on the "sign in" button in the corner of this page, it just brings me back to the same help page.

My Google accounts aren't the problem because I can access them from Chrome or Safari. But I don't want to use Chrome or Safari!

I've never encountered anything like this before. Help?

Asked by gloriabruce00 1 hour ago

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 1 month ago

Last reply by Sue 2 hours ago

Firefox interaction with Windows Credential Manager

Is it normal that Firefox is trying to load the dll related to the Windows Credential Manager (vaultcli.dll) "firefox.exe loaded module vaultcli.dll" If so, what's the … (read more)

Is it normal that Firefox is trying to load the dll related to the Windows Credential Manager (vaultcli.dll)

"firefox.exe loaded module vaultcli.dll"

If so, what's the purpose of this interaction?

From the looks of it, Firefox is trying to access locally stored credentials using the Credentials Management API.

Asked by Carlo Santos 2 hours ago

Recent update on Mac Desktop

I just updated Firefox on my Mac. Subsequently when I tried to restart Firefox the OS thinks a copy is already running in a display and closes startup request down. I am … (read more)

I just updated Firefox on my Mac. Subsequently when I tried to restart Firefox the OS thinks a copy is already running in a display and closes startup request down. I am unable to use Firefox at all at the moment. Can this be fixed? Cheers John Spitzer

Asked by John Spitzer 2 hours ago

Task bars

The task bars on the top keep disappearing from my screen whenever I move my mouse away from hovering over them, I want to know how to stop and to keep them constantly on… (read more)

The task bars on the top keep disappearing from my screen whenever I move my mouse away from hovering over them, I want to know how to stop and to keep them constantly on the screen at all times.

Asked by Stephanie Lyons 4 hours ago

No pop up comes up when I want to upload a file

Hi, I cannot upload files to any website. For example if I hit add attachment to an email which is open on Mozilla nothing happens. It's the same if I try to upload a res… (read more)

Hi, I cannot upload files to any website. For example if I hit add attachment to an email which is open on Mozilla nothing happens. It's the same if I try to upload a resume or a photo for example. I can drag and drop files to upload but some websites don't have that option. I have disabled the pop up blocker and nothing changed. It was the same when I was using chrome and I transferred the data and settings over. Could someone please advise?

Asked by rochellefyfe 4 hours ago

Video and Audio Desync Issues When Utilizing Bluetooth Earbuds

Hello, I have discovered a reproducible issue pertaining to audio and video desyncing that I have tested on youtube, prime video, and netflix. I am utilizing Windows 1… (read more)

Hello,

I have discovered a reproducible issue pertaining to audio and video desyncing that I have tested on youtube, prime video, and netflix.

I am utilizing Windows 11 Home on an HP Envy Laptop. The bluetooth audio device I am using are the Galaxy Buds FE.

Audio desyncs from video playback when pausing a video (either by clicking pause, using the keyboard to press pause, or by pausing using the earbud touchpad). I noticed that with my desktop computer and my Samsung S22 Ultra phone, when pausing and unpausing a video, the video player has a brief buffering period to auto-sync the audio to the video; however, this is not occurring with the laptop and it causes the audio and video to desync.

Any help you could provide with this matter would be greatly appreciated. Thanks!

Asked by jameslee1 4 hours ago

Firefox ver. 131 excess memory usage

I am running Firefox ver. 131. The program constantly increases the amount of memory it uses. Task manager shows 14 processes running under Firefox, it also shows a gre… (read more)

I am running Firefox ver. 131. The program constantly increases the amount of memory it uses. Task manager shows 14 processes running under Firefox, it also shows a green leaf Efficiency icon next to it. I am using an HP Victus laptop with a Ryzen 5 cpu and 8 Gb of ram. The program will continue to use more memory until it locks up the system and I have to use Task Manager to restart . I don't know how to solve this. It is a new development which may be associated with the 131 update. Please help.

Asked by Steven Smith 5 hours ago

autofill addresses

how do I actually turn off autofill addresses? I have it off under Privacy and security, but it asks me EVERY time I fill out a contract if I want to save the address. I… (read more)

how do I actually turn off autofill addresses? I have it off under Privacy and security, but it asks me EVERY time I fill out a contract if I want to save the address. I have to say "not now" easily twenty times during my work day. Am I missing something obvious? this has only become a problem in the last couple weeks or so, but I am starting to get frustrated. thanks so much! Nicole

Asked by NicoleN 5 hours ago

Firefox bewest version will not connect to a web site that works on another browser May have happened after update

Firefox won't connect to this site I just updated it to the newest version. It works on edge, chrome. It says The page isn’t redirecting properly An error occurred duri… (read more)

Firefox won't connect to this site I just updated it to the newest version. It works on edge, chrome. It says The page isn’t redirecting properly

An error occurred during a connection to fordauthority.com.

https://fordauthority.com/2024/10/2025-ford-taurus-officially-debuts-with-new-hybrid-engine/?fbclid=IwY2xjawFsHPVleHRuA2FlbQIxMQABHVF3bi91-Fv9h6VvH8b1B8mq_fIwJD6WA-sCKjVpItv6gk9z7bbCADAAxw_aem_I67PpqEMsvtyU9wagadJdA

Asked by ford1986f150 5 hours ago

Secure Connection Failed

Opening Firefox tells me that a Secure Connection has failed. The error code is PR_CONNECT_RESET_ERROR. You have been unable to locate the account I have been using for… (read more)

Opening Firefox tells me that a Secure Connection has failed. The error code is PR_CONNECT_RESET_ERROR. You have been unable to locate the account I have been using for many years so I have just opened a new account. Can you please arrange a reset so that I can once again use Firefox as my preferred browser.

Asked by martin1214 5 hours ago

Why am I still seeing the old favicon

I have 2 rows of Shortcuts selected & I can see the "Shortcut Icon or Favicon", however one of them is still showing an old one for a website & I know that the si… (read more)

I have 2 rows of Shortcuts selected & I can see the "Shortcut Icon or Favicon", however one of them is still showing an old one for a website & I know that the site actually have a new Favicon displayed. Why am I still seeing the old one? Is there a way to refresh my page so I see the new one? Any help greatly appreciated.

Asked by Stan 6 hours ago

MozillaUpdate does not clean up BitsTransfer

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, … (read more)

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, saying "A new BITS job could not be created." When I run the Get-BitTransfer command, I see the queue is filled with MozillaUpdate transfers. I have to execute "Get-BitsTransfer | Remove-BitsTransfer" to clear them out.

I can't find anything on the web to stop this, or even acknowledge it is happening to others.

Asked by jim.seymour 7 hours ago

Will Firefox access be allowed on Windows 10 & 11 or will Edge be the only allowed browser?

I'm still using Windows 10, and want to continue using it as long as I can. I just read that Microsoft is going to force all users to use Edge when Windows 11 becomes man… (read more)

I'm still using Windows 10, and want to continue using it as long as I can. I just read that Microsoft is going to force all users to use Edge when Windows 11 becomes mandatory next year. This means that all access to Firefox will be cut off. Is Firefox preparing for this? Will there be some way for us to NOT be forced to use Edge (which I do NOT like at all)-- i.e., will there be some way to work around it? Please figure out some way for us to not have to use Edge. This is a horrible, Big Brother-esque situation. Thank you.

Asked by ronna_simon 2 days ago

Firefox And Thunderbird Do Not Update On Windows 10

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to e… (read more)

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to either program, though it seems like most times, not every time. Currently there is one available for Firefox that does not download. Previously the download installed on its own when this happened. I have shut down and restarted the system at least three times. At the last time I restarted in Safe Mode With Networking. It detected the update but would neither download nor check for updates. The message read to reinstall the new version. Is there any way to fix this updating problem once and for all? It is peculiar the Edge does not display this behavior. Right now what tabs I had open froze; so I had to use this system to post with Firefox for Mac Monterey. Thanks in advance.

Asked by tightpurchaser 8 hours ago

Unable to use Firefox browser using macOS Sequoia

The only way I can use the Firefox browser is if I disconnect my Firewall on my Macbook with the macOS Sequoia 15.0 installed. On Oct 2 I received an update for my Firefo… (read more)

The only way I can use the Firefox browser is if I disconnect my Firewall on my Macbook with the macOS Sequoia 15.0 installed. On Oct 2 I received an update for my Firefox browser & it solved the problem, however today, Oct 3, the problem has occurred again where I have to disconnect my Firewall. The solution that I use at the moment is to change to another browser (Safari) which is not really what I want. How can I correct this problem or can you help?

Jack Pinsent

Asked by jackpinsent 15 hours ago

install aolmail

I have in stall Ubunku on my acer and it cbold textame with firefox and i try to set up aol and aolmail on the system. when i install aol and try to open my mail is said … (read more)

I have in stall Ubunku on my acer and it cbold textame with firefox and i try to set up aol and aolmail on the system. when i install aol and try to open my mail is said is did suppor mail. is there a way to install aol and the mail work?

Asked by Franklin lawter 8 hours ago