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Latest upgrade

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The on… (read more)

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

Asked by bscottfildes 2 months ago

Last reply by ManageAccount 1 month ago

YouTube videos

I need support by phone!!! All your support answers on the web page do not help. Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON. I h… (read more)

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.

Asked by petefine 3 months ago

Last reply by James 3 months ago

  • Archived

Trying to install, Firefox.

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working. … (read more)

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working.

Asked by orjan2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

downloaded firefox twice, profiles are on different accounts. How do I find my other account? only the old account with it's profiles are found

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was … (read more)

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was turned off, then turned back on, a version of firefox, that came up was from 2006 came up along with bookmarks from that time period. The only profiles I can find(3 profiles) are all old, nothing with newer (from the last 5 years) bookmarks. How do I find the New profile that I downloaded just 2 days ago... that has all my 5 years of bookmarks? I tried to find this other account, with profiles, but was not able to.

Asked by Tan4482 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (read more)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Just downloaded FF with all prompts and other copy in some unknown language how do I get back to English?

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches th… (read more)

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches they are in English but anything to do with FF operation are in this very foreign, undesipherable language. Help!

Asked by crummerjim 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

Every day I get over 60 fake or unwanted email, its so bad I spend all my time deleting them.

I think my email been hacked, I get over 60 emails from fake web sites. It so bad I spend most of my time deleting them. Instead of reading them. Some time they lock it … (read more)

I think my email been hacked, I get over 60 emails from fake web sites. It so bad I spend most of my time deleting them. Instead of reading them. Some time they lock it where I cannot use my spam key to delete.

Asked by ERNestinEGail 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

incoplete download

Two downloads were involved (1)your Mozilla Firefox App. (2)The choice to download google play app. or apple app. I chose former but it failed to download. Also I lack (1… (read more)

Two downloads were involved (1)your Mozilla Firefox App. (2)The choice to download google play app. or apple app. I chose former but it failed to download. Also I lack (1) name your I.S.P gave you (2)password your I.S.P. gave you (3)connection name. ~christopher bleszynski

Asked by christopherbleszynski 7 months ago

Last reply by Paul 7 months ago